Lexmark XM1140 User's Guide Page 245
- Page / 309
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Action Yes No
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is solved. Go to step 4.
Step 4
a Disable the Page Protect feature.
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect > Off
b Resend the print job.
Did the job print?
The problem is solved. Go to step 5.
Step 5
a Check if the cable connections to the printer and print server are
secure. For more information, see the setup documentation that came
with the printer.
b Resend the print job.
Did the job print?
The problem is solved. Go to step 6.
Step 6
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is solved. Contact
customer
support.
Tray linking does not work
Notes:
• The trays can detect paper length.
• The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action Yes No
Step 1
a Open the trays, and then check if they contain paper of the same size
and type.
• Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
• Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b Resend the print job.
Do the trays link correctly?
The problem is solved. Go to step 2.
Troubleshooting 245
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Safety information 6
- Learning about the printer 8
- Printer configurations 10
- Using the ADF 12
- Using the scanner glass 12
- Understanding the home screen 14
- Features 15
- For Windows users 17
- For Macintosh users 17
- Customizing the home screen 18
- Setting up Card Copy 20
- Using MyShortcut 20
- Setting up Multi Send 21
- Setting up Scan to Network 21
- For one application 23
- For multiple applications 23
- Additional printer setup 24
- 1 Memory card connector 25
- 2 Option card connector 25
- Installing a memory card 26
- Installing an optional card 27
- Installing hardware options 29
- Attaching cables 32
- Installing the printer 33
- Networking 34
- Verifying printer setup 38
- Loading trays 39
- 5 Load the paper stack 42
- 6 Insert the tray 43
- Open the multipurpose feeder 44
- Linking and unlinking trays 48
- Assigning a custom paper type 49
- Configuring a custom name 50
- Using specialty media 51
- Tips on using labels 52
- Tips on using card stock 52
- Paper guidelines 53
- Selecting paper 54
- Unacceptable paper examples 55
- Printing 60
- Adjusting toner darkness 61
- Printing from a flash drive 61
- Printing from a mobile device 63
- Printing information pages 65
- Canceling a print job 66
- Making copies 67
- Copying photos 68
- Copying on specialty media 68
- Customizing copy settings 69
- Copying different paper sizes 70
- Reducing or enlarging copies 71
- Adjusting copy quality 71
- Collating copies 72
- Placing information on copies 74
- Canceling a copy job 75
- • Bates number 77
- • Custom text 77
- • Date/Time 77
- • Page number 77
- Paper Saver 78
- E-mailing 79
- E-mailing a document 80
- Customizing e-mail settings 82
- Canceling an e-mail 82
- Custom Job 84
- Setting up the printer to fax 86
- Initial fax setup 87
- Choosing a fax connection 88
- Part name Part number 96
- Lexmark adapter plug 40X8519 96
- F port is for telephones 98
- Faxing 98 98
- Sending a fax 100
- Creating shortcuts 103
- Customizing fax settings 103
- Viewing a fax log 104
- Blocking junk faxes 104
- Canceling an outgoing fax 105
- Holding and forwarding faxes 105
- Understanding the fax options 106
- Resolution 107
- Darkness 107
- Page Setup 107
- Delayed Send 107
- Advanced Imaging 107
- Edge Erase 108
- Transmission Log 108
- Adjust ADF Skew 108
- Scanning 109
- Scanning to an FTP address 110
- Setting up Scan to Computer 112
- Scanning to a flash drive 112
- FTP Address 112
- File Name 112
- Menus list 115
- Paper menu 116
- Configure MP menu 119
- Substitute Size menu 120
- Paper Texture menu 120
- Paper Weight menu 121
- Paper Loading menu 123
- Custom Types menu 124
- Custom Names menu 124
- Custom Scan Sizes menu 125
- Universal Setup menu 125
- Reports Menu 126
- Network/Ports menu 127
- Reports menu 129
- Network Card menu 129
- TCP/IP menu 129
- IPv6 menu 131
- Wireless menu 131
- AppleTalk menu 132
- Standard USB menu 133
- SMTP Setup menu 134
- Security menu 136
- Security Audit Log menu 138
- Set Date and Time menu 138
- Settings menu 139
- Copy Settings menu 146
- Fax Settings menu 150
- General Fax Settings 151
- Fax Send Settings 152
- Fax Receive Settings 156
- Fax Log Settings 158
- E‑mail Settings menu 159
- FTP Settings menu 164
- Flash Drive menu 169
- Print Settings 172
- OCR Settings menu 174
- Finishing menu 176
- Quality menu 177
- Job Accounting menu 178
- Utilities menu 179
- XPS menu 180
- PDF menu 180
- PostScript menu 181
- PCL Emul menu 181
- HTML menu 184
- Help menu 185
- Menu item Description 186
- Saving paper and toner 187
- Saving energy 188
- Adjusting Sleep mode 189
- Using Hibernate mode 189
- Recycling 190
- Securing the printer 192
- Maintaining the printer 194
- Cleaning the scanner glass 195
- Ordering supplies 196
- Ordering a toner cartridge 197
- Ordering an imaging unit 197
- Ordering a maintenance kit 197
- Storing supplies 198
- Replacing supplies 198
- 6 Close the front door 199
- Replacing the imaging unit 200
- Moving the printer 202
- Shipping the printer 203
- Managing the printer 204
- Clearing jams 207
- Use recommended paper 208
- Clearing jams 209 209
- 9 Close the front door 212
- 4 Insert the tray 215
- 3 Insert the tray 216
- Troubleshooting 219
- Close front door 220
- Maintenance kit low [80.xy] 226
- Memory full [38] 226
- Serial option [x] error [54] 232
- Solving printer problems 233
- Basic printer problems 234
- Printer display is blank 235
- Cannot detect internal option 236
- Tray problems 237
- Paper feed problems 238
- Solving print problems 239
- Troubleshooting 240 240
- Incorrect characters print 241
- Large jobs do not collate 242
- Printing slows down 242
- Print jobs do not print 243
- Troubleshooting 244 244
- Tray linking does not work 245
- Print quality problems 246
- Clipped pages or images 247
- Troubleshooting 248 248
- Gray background on prints 249
- Troubleshooting 250 250
- Incorrect margins on prints 251
- Paper curl 252
- Print irregularities 252
- Troubleshooting 253 253
- Print is too dark 254
- Print is too light 255
- Troubleshooting 256 256
- Troubleshooting 257 257
- Troubleshooting 258 258
- Skewed print 259
- Troubleshooting 260 260
- Troubleshooting 261 261
- Troubleshooting 262 262
- Leading edge 263
- Trailing edge 263
- Uneven print density 264
- Solving copy problems 265
- Poor copy quality 266
- Troubleshooting 267 267
- Solving fax problems 268
- Caller ID is not shown 269
- Cannot send or receive a fax 269
- Troubleshooting 270 270
- Troubleshooting 271 271
- Troubleshooting 272 272
- Troubleshooting 273 273
- Solving scanner problems 274
- Cannot scan from a computer 275
- Poor scanned image quality 275
- Scan job was not successful 276
- Scanner unit does not close 277
- The scanner does not respond 278
- Troubleshooting 279 279
- Troubleshooting 280 280
- Contacting customer support 281
- Product information 282
- Edition notice 282
- GOVERNMENT END USERS 282
- Trademarks 283
- Noise emission levels 284
- Temperature information 285
- Product disposal 285
- Static sensitivity notice 285
- ENERGY STAR 286
- Laser notice 286
- Laser advisory label 286
- Power consumption 287
- Product power consumption 287
- Sleep Mode 287
- Hibernate Mode 287
- Licensing notices 288
- 日本の VCCI 規定 288
- Japanese telecom notice 291
- Industry Canada (Canada) 293
- Industrie Canada (Canada) 293
- Notices 295 295
- Limited warranty 296
- Limited warranty service 296
- Extent of limited warranty 297
- Limitation of liability 297
- Additional rights 298
- Patent acknowledgment 298
- Numerics 299
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