Lexmark XC2132 User's Guide

XC2132User's GuideSeptember 2014 www.lexmark.comMachine type(s):7527Model(s):697

What are you looking for? Find it hereThe latest supplemental information, updates, and customersupport:• Documentation• Driver downloads• Live chat s

If the wall jack or equipment in your facility is not compatible with this type of connection, then you need to use atelephone adapter. An adapter for

Connecting the printer to a non‑RJ‑11 wall jackLINEEXT1 Connect one end of the telephone cable that came with printer to the port of the printer.2 C

Connecting the printer to a wall jack in GermanyThe German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering m

3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices asshown.Note: Do not remove the adapter plu

4 In the Fax Number field, enter the printer fax number.5 Click Submit.Setting the date and timeYou can set the date and time so that they are printed

• The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3

3 From the printer control panel, press #, and then enter the shortcut number using the keypad.4 Touch Fax It.Sending a fax using the address bookThe

Creating shortcutsCreating a fax destination shortcut using the Embedded Web ServerAssign a shortcut number to a single fax number or a group of fax n

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup

1 Right side 304.8 mm (12 in.)2 Front 508 mm (20 in.)3 Left side 76.2 mm (3 in.)4 Rear 101.6 mm (4 in.)5 Top 291.7 mm (11.5 in.)Printer configurations

3 From the Held Fax Mode menu, select one of the following:• Off• Always On• Manual• Scheduled4 If you selected Scheduled, then continue with the foll

DarknessThis option lets you adjust how light or dark the faxes are in relation to the original document.Page SetupThis option lets you change the fol

Note: This option appears only when a working printer hard disk is installed.Using the advanced optionsSelect from the following settings:• Adjust ADF

ScanningUsing Scan to NetworkScan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe de

Notes:• View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.12

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directlyconnected to the printer for you

1 Open the printers folder, and then select your printer.Note: If your printer is not in the list, then add your printer.2 Open the printer properties

ColorThis option lets you set the output to either color or monochrome for the scanned image.ContentThis option lets you set the original document typ

Page SetupThis option lets you change the following settings:• Sides (Duplex)—This specifies if the original document is printed on only one side or o

Basic models1 Printer control panel2 Automatic document feeder (ADF)3 Standard bin4 Top door latch5 Right side cover6 Standard 250-sheet tray (Tray 1)

Understanding the printer menusMenus listSupplies Menu Paper Menu Reports Network/Ports SecurityCyan CartridgeMagenta CartridgeYellow CartridgeBlack C

Supplies menuUse ToCyan Cartridge View the status of the toner cartridges, which can be any ofthe following:Early WarningLowInvalidNear End of LifeRep

Paper Size/Type menuUse ToTray [x] SizeA4A5JIS‑B5LetterLegalExecutiveOficio (Mexico)FolioUniversalSpecify the paper size loaded in each tray.Notes:• L

Use ToMP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5

Use ToManual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the size of the paper being manually loaded.Note:

Substitute Size menuUse ToSubstitute SizeOffStatement/A5Letter/A4All ListedSubstitute a specified paper size if the requested paper size is not availa

Use ToEnvelope TextureSmoothNormalRoughSpecify the relative texture of the envelopes loaded.Note: Normal is the factory default setting.Letterhead Tex

Use ToCard Stock WeightLightNormalHeavySpecify the relative weight of the card stock loaded.Note: Normal is the factory default setting.Transparency W

Use ToHeavy WeightHeavySpecify that the relative weight of the paper loaded is heavy.Rough/Cotton WeightLightNormalHeavySpecify the relative weight of

Use ToHeavy LoadingDuplexOffDetermine and set two‑sided printing for all print jobs that specifyHeavy as the paper type.Custom [x] LoadingDuplexOffDet

Using the ADF and scanner glassAutomatic document feeder (ADF) Scanner glassUse the ADF for multiple‑page documents including two-sided (duplex) pages

Custom Scan Sizes menuUse ToCustom Scan Size [x]Scan Size NameWidthHeightOrientation2 scans per sideOffOnSpecify a custom scan size name, size, and pa

Reports menuUse ToMenu Settings Page Print a report on the current printer menu settings. The report also containsinformation about the status of the

Use ToPrint DemoDemo Page[list of available demo pages]Print demo files that are available in the firmware, the flash option, and the diskoption.Asset

Use ToNPA ModeOffAutoSet the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by th

Use ToPrint Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address.Network Card menuTo access

Use ToEnable DHCPOnOffSpecify the DHCP address and parameter assignment.Note: On is the factory default setting.Enable RARPOnOffSpecify the RARP addre

Use ToEnable IPv6OnOffEnable IPv6 in the printer.Note: On is the factory default setting.Auto ConfigurationOnOffSpecify whether or not the network ada

Use ToChoose Network Select an available network for the printer to use.View Signal Quality View the quality of the wireless connection.View Security

Use ToNPA ModeOnOffAutoSet the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by

Use ToENA Gatewayyyy.yyy.yyy.yyySet the gateway information for an external print server.Note: This menu is available only when the printer is attache

Understanding the printer control panelUsing the printer control panelUse the To1 Display• View printing, copying, e-mailing, faxing, and scanning opt

Use ToDevice‑Initiated E‑mailNoneUse Device SMTP CredentialsSpecify what credentials will be used when communicating to the SMTPserver.Notes:• None is

Miscellaneous Security Settings menuUse ToLogin RestrictionsLogin failuresFailure time frameLockout timePanel Login TimeoutRemote Login TimeoutLimit t

Confidential Print menuUse ToMax Invalid PINOff2–10Set a limit on the number of times an invalid PIN can be entered.Notes:• This menu item appears onl

Use ToAutomatic MethodSingle passMultiple passMark all disk space used by a previous print job. This method does not permit the filesystem to reuse th

Use ToConfigure Log (continued)Admin’s e-mail address[256 character string]Digitally sign exportsOffOnSeverity of events to log0–7Remote Syslog non-lo

Use ToAutomatically Observe DSTOnOffSet the printer to use the applicable daylight saving time (DST) start and end timesassociated with the printer Ti

Settings menuGeneral Settings menuUse ToDisplay LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortuguesSuomiRussianPolskiGre

Use ToRun Initial setupYesNoRun the setup wizard.KeyboardKeyboard TypeEnglishFrancaisFrancais CanadienDeutschItalianoEspanolGreekDanskNorskNederlandsS

Use ToDisplayed InformationLeft sideRight sideCustom Text [x]Specify what is displayed in the upper corners of the home screen.For Left side and Right

Use ToHome screen customizationChange LanguageCopyCopy ShortcutsFaxFax ShortcutsE‑mailE‑mail ShortcutsFTPFTP ShortcutsSearch Held JobsHeld JobsUSB Dri

61121110782 3 4 591314Touch To1 Change Language Launch the Change Language pop‑up window that lets you change the primary language ofthe printer.2 Cop

Use ToAllow Background RemovalOnOffSpecify whether image background removal is allowed.Note: On is the factory default setting.Allow Custom Job ScansO

Use ToTimeoutsSleep ModeDisabled1–120Set the amount of time the printer waits after a job is printed beforeit goes into a reduced power state.Notes:•

Use ToTimeoutsPrint TimeoutDisabled1–255Set the amount of time the printer waits to receive an end‑of‑jobmessage before canceling the rest of the job.

Use ToPrint RecoveryJam RecoveryOnOffAutoSpecify whether the printer reprints jammed pages.Notes:• Auto is the factory default setting. The printer re

Use ToContent SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the original document was produced.Note: Color

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBu

Use ToHeader/Footer[Location]OffDate/TimePage numberCustom textPrint onAll pagesFirst page onlyAll but first pageCustom textSpecify header and footer

Use ToColor DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color t

Fax Settings menuFax Mode (Analog Fax Setup) menuAnalog Fax Setup mode sends the fax job through a telephone line.General Fax SettingsUse ToRestore Fa

Use ToFax Cover PageFax Cover PageOff by defaultOn by defaultNever useAlways useInclude to FieldOnOffInclude from FieldOnOffFromInclude Message FieldO

FeaturesFeature DescriptionMenu trail lineExample:Menus > Settings > Copy Settings >Number of CopiesA menu trail line is located at the top o

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBu

Use ToAutomatic Redial0–9Specify the number of times the printer tries to send the fax to a specified number.Note: 5 is the factory default setting.Re

Use ToColor BalanceCyan - RedMagenta - GreenYellow - BlueEnable an equal balance of colors in the scanned image.Color DropoutColor DropoutNoneRedGreen

Use ToEnable Color Fax ScansOff by defaultOn by defaultNever useAlways useEnable color faxing.Note: Off by default is the factory default setting.Auto

Use ToSides (Duplex)OffOnEnable two‑sided printing for incoming fax jobs.Note: Off is the factory default setting.Separator SheetsOffBefore JobAfter J

Use ToEnable Color Fax ReceiveOnOffEnable the printer to receive fax in color and print it in grayscale.Note: On is the factory default setting.Fax Lo

Use ToRinger VolumeOffOnEnable or disable the ringer volume.Note: On is the factory default setting.Answer OnUse ToAll RingsSingle Ring OnlyDouble Rin

Use ToContent SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the content was originally produced.Note: Color

Use ToEnable Analog ReceiveOffOnEnable receiving of analog faxes.Note: Off is the factory default setting.E‑mail Settings menuUse ToE‑mail Server Setu

Use ToPDF SettingsPDF Version1.2–1.7A–1aA–1bPDF CompressionNormalHighSecure PDFOffOnSearchable PDFOffOnConfigure the PDF settings.Notes:• 1.5 is the f

Sleep button light Printer statusBlinking amber for 0.1 second, then goescompletely off for 1.9 seconds in a slow,pulsing patternThe printer is in Hib

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBu

Use ToTIFF CompressionLZWJPEGSpecify the format used in compressing TIFF files.Note: LZW is the factory default setting.Transmission LogPrint logDo no

Use ToColor DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color t

FTP Settings menuUse ToFormatPDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps)RTF (.rtf)TXT (.txt)Specify the file format.Note: PDF (.pdf) is the factory def

Use ToResolution75 dpi150 dpi200 dpi300 dpi400 dpi600 dpiSpecify the quality of the scan in dots per inch (dpi).Note: 150 dpi is the factory default s

Use ToText Default5–90Set the quality of the text in relation to the file size and quality of the image.Note: 75 is the factory default setting.Text/P

Use ToColor BalanceCyan‑RedMagenta‑GreenYellow‑BlueEnable an equal balance of colors in the output.Color DropoutColor DropoutNoneRedGreenBlueDefault R

Flash Drive menuScan SettingsUse ToFormatPDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps)RTF (.rtf)TXT (.txt)Specify the file format.Note: PDF (.pdf) is the

Use ToResolution75 dpi150 dpi200 dpi300 dpi400 dpi600 dpiSpecify the resolution of the scan in dots per inch (dpi).Note: 150 dpi is the factory defaul

Use ToText/Photo Default5–90Set the quality of a text/photo image in relation to file size and quality.Note: 75 is the factory default setting.Photo D

Touch ToCancel• Cancel an action or a selection.• Exit a screen and return to the previous screen without saving changes.ResetReset values on the scre

Use ToMirror ImageOffOnCreate a mirror image of the original document.Note: Off is the factory default setting.Negative ImageOffOnCreate a negative im

Duplex BindingLong EdgeShort EdgeDefine binding for two-sided pages in relation to page orientation.Notes:• Long Edge is the factory default setting.

OCR Settings menuUse ToAuto RotateOnOffAutomatically rotate scanned documents for proper orientation.Note: On is the factory default setting.Despeckle

Use ToJob WaitingOnOffSpecify that print jobs be removed from the print queue if they require unavailableprinter options or custom settings. They are

Use ToPrint All OrderAlphabeticalOldest FirstNewest FirstSpecify the order in which held and confidential jobs are printed when Print All isselected.N

Use ToSeparator SheetsOffBetween CopiesBetween JobsBetween PagesSpecify whether blank separator sheets are inserted.Notes:• Off is the factory default

Use ToColor CorrectionAutoOffManualAdjust the color output on the printed page.Note: Auto is the factory default setting.Print Resolution1200 dpi4800

Use ToColor SamplessRGB DisplaysRGB VividDisplay—True BlackVividOff—RGBUS CMYKEuro CMYKVivid CMYKOff—CMYKPrint sample pages for each of the RGB and CM

Use ToJob Accounting Utilities Print and delete log files or export them to a flash drive.Accounting Log FrequencyDailyWeeklyMonthlyDetermine and set

Utilities menuUse ToRemove Held JobsConfidentialHeldNot RestoredAllDelete confidential and held jobs from the printer hard disk.Notes:• Selecting a se

Setting up and using the home screen applicationsNotes:• Your home screen may vary depending on your home screen customization settings, administrativ

XPS menuUse ToPrint Error PagesOffOnPrint a page containing information on errors, including XML markup errors.Note: Off is the factory default settin

PCL Emul menuUse ToFont SourceResidentDiskDownloadFlashAllSpecify the set of fonts used by the Font Name menu.Notes:• “Resident” is the factory defaul

Use ToPCL Emulation SettingsLines per Page1–255Specify the number of lines that print on each page.Notes:• 60 is the US factory default setting. 64 is

Use ToTray RenumberView Factory DefaultsMPF Default = 8T1 Default = 1T1 Default = 4T1 Default = 5T1 Default = 20T1 Default = 21Env Default = 6MPaper D

Use ToFont Size1–255 ptSet the default font size for HTML documents.Notes:• 12 pt is the factory default setting.• Font size can be increased in 1‑poi

Use ToOrientationPortraitLandscapeReverse PortraitReverse LandscapeSet the image orientation.Note: Portrait is the factory default setting.Help menuMe

Saving money and the environmentLexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacto

Check your first draft for accuracyBefore printing or making multiple copies of a document:• Use the preview feature to see how the document looks lik

Use ToOn Reduce printer noise.Notes:• Print jobs are processed at a reduced speed.• Printer engine motors do not start until a documentis ready to pri

Notes:• View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.12

ContentsSafety information...7Learning about the printer...

3 Press Enter.Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.Customizing the home screen1 Open a We

Notes:• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by period

To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge anduse the prepaid shipping labe

Securing the printerUsing the security lock featureThe printer is equipped with a security lock feature. Attach a security lock compatible with most l

• The printer is being moved to a different department or location.• The printer is being serviced by someone from outside your organization.• The pri

Erasing printer hard disk memoryNotes:• Some printer models may not have a printer hard disk installed.• Configuring Erase Temporary Data Files in the

3 From the Disk encryption menu, select Enable.Notes:• Enabling disk encryption will erase the contents of the printer hard disk.• Disk encryption can

Maintaining the printerWarning—Potential Damage: Failure to maintain the printer, or to replace parts and supplies, may cause damage toyour printer.Cl

Cleaning the scanner glassClean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.1 Slightly damp

Checking the status of parts and suppliesChecking the status of parts and supplies on the printer control panelFrom the home screen, navigate to:Statu

Ordering toner cartridgesNotes:• The estimated cartridge yield is based on approximately 5% coverage per page.• Extremely low print coverage for exten

Activating the home screen applicationsFinding information about the home screen applicationsYour printer comes with preinstalled home screen applicat

Do not expose supplies to:• Direct sunlight• Temperatures above 35°C (95°F)• High humidity above 80%• Salty air• Corrosive gases• Heavy dustReplacing

3 Open the top door.4 Remove the right side cover.Maintaining the printer 211

5 Press the green levers on each side of the waste toner bottle, and then remove the waste toner bottle.6 Seal the used waste toner bottle in the encl

8 Insert the right side cover.9 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.10 Close the fro

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touchi

3 Remove the toner cartridges by lifting the handles, and then gently pulling them away from the imaging kit.4 Remove the right side cover.5 Press the

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.7 Press down the blue lever, and then grasp the green handles

For more information, see “Recycling Lexmark products” on page 200.Note: When replacing the black imaging kit, save the cyan, magenta, and yellow deve

Note: Make sure each developer unit is inserted into the matching color slot.13 Remove the red packing strip from the imaging kit.Warning—Potential Da

15 Gently but firmly push the blue levers down until the imaging kit fits into place.Note: Make sure that the imaging kit is fully seated.16 Insert th

Setting up Card CopyNote: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. T

18 Insert the toner cartridges.19 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.20 Close the f

Replacing toner cartridgesWarning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered underwarranty.Note: A reduced

3 Unpack the new toner cartridge, and then remove its packaging.4 Align the new toner cartridge, and then press the cartridge down until it fits into

Replacing a developer unitReplace the developer unit when a print quality defect occurs or when damage occurs to the printer.1 Open the front door.CAU

3 Lift the toner cartridge handle, and then gently pull it from the imaging kit.4 Remove the right side cover.5 Press the green levers on each side of

6 Lift the blue levers on the imaging kit, and then pull the imaging kit until it stops.7 Press down the blue lever, and then grasp the green handles

9 Gently shake the replacement developer unit side‑to‑side before removing it from its packaging.10 Remove the red shipping cover from the developer u

12 Align and then insert the imaging kit.13 Gently but firmly push the blue levers down until the imaging kit fits into place.Note: Make sure that the

15 Insert the right side cover.16 Insert the toner cartridges.17 Slide and hold the release latch on the right side of the printer, and then slowly cl

18 Close the front door.19 Seal the used developer unit in the bag that the replacement developer unit came in.For more information, see “Recycling Le

Use ToCreate shortcuts on the printer home screen, with settings for up to 25 frequently used copy, fax, or e-mail jobs.To use the application, touch

Shipping the printerWhen shipping the printer, use the original packaging.Maintaining the printer 230

Managing the printerFinding advanced networking and administrator informationThis chapter covers basic administrative support tasks using the Embedded

Notes:• View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.12

Copying printer settings to other printersNote: This feature is available only in network printers.1 Open a Web browser, and then type the printer IP

Clearing jamsAvoiding jamsLoad paper properly• Make sure paper lies flat in the tray.Correct loading of paper Incorrect loading of paper• Do not remov

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes.• Pus

Jam location Message on the display What to do3 Fuser [x]‑page jam, open front door to clearfuser [202.xx]Open the front door, then pull the tab and h

3 Open the front door.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface

b Pull the green lever to open the fuser cover.c If there is a jammed paper in the fuser, then hold down the fuser cover, and then remove the paper.No

4 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.5 Close the front door.6 From the printer cont

Use ToScan a document and send it to a shared network folder. You can define up to 30 unique folderdestinations.Notes:• The printer must have permissi

2 Open the top door.Clearing jams 240

3 Pull the green lever to open the fuser cover.4 Hold down the fuser cover, and then remove the jammed paper.Note: Make sure all paper fragments are r

5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door.6 Close the front door.7 From the printer cont

2 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragments are removed.3 Close the front door.4 Fro

3 Close the front door.4 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, open tray [x] [24y.xx]1 P

3 Insert the tray.4 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, clear manual feeder [251.xx]1

3 Insert the tray.4 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, clear multipurpose feeder [250

3 Reload paper into the multipurpose feeder.4 Slide the paper guide until it lightly rests against the edge of the paper stack.125 From the printer co

[x]‑page jam, open automatic feeder top cover [28y.xx]1 Remove all original documents from the ADF tray.Note: The message is cleared when the pages ar

TroubleshootingUnderstanding the printer messagesAdjusting colorWait for the process to complete.Change [paper source] to [custom string]Try one or mo

Exporting and importing a configurationYou can export configuration settings into a text file, and then import the file to apply the settings to other

Close flatbed cover and load originals if restarting job [2yy.xx]Try one or more of the following:• Touch Scan from automatic feeder to continue scann

Defective flash detected [51]Try one or more of the following:• Replace the defective flash memory card.• From the printer control panel, touch Contin

Fax Station Name not set up. Contact system administrator.Try either of the following:• From the printer control panel, touch Continue to clear the me

Insufficient memory to collate job [37]Try one or more of the following:• From the printer control panel, touch Continue to print the part of the job

Load [paper source] with [paper size]Try one or more of the following:• Load the tray or feeder with the correct size of paper.• To use the tray or fe

Load Manual Feeder with [paper size]Try one or more of the following:• Load the feeder with the correct size of paper.• From the printer control panel

Memory full, cannot print faxesFrom the printer control panel, touch Continue to clear the message without printing. Held faxes attempt to print after

Not enough free space in flash memory for resources [52]Try one or more of the following:• From the printer control panel, touch Continue to clear the

Remove packaging material, [area name]1 Remove any remaining packing material from the indicated location.2 From the printer control panel, touch Cont

Replace defective [type] imaging kit [31.xy]Note: The type can be a black imaging kit, or a black and color imaging kit.Replace the defective imaging

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware orm

Replace unsupported [color] cartridge [32.xy]Remove the toner cartridge, and then install a supported one to clear the message.Note: If you do not hav

Scanner jam, remove jammed originals from the scanner [2yy.xx]Remove the jammed paper from the scanner.SMTP server not set up. Contact system administ

3 Remove the extra flash memory.4 Connect the power cord to a properly grounded electrical outlet.5 Turn the printer back on.Too many trays attached [

Weblink server not set up. Contact system administrator.An error occurred on the Weblink server, or the server is not configured properly. Touch Conti

Action Yes NoStep 4Check other electrical equipment plugged into the electrical outlet.Does other electrical equipment work?Unplug the otherelectrical

Action Yes NoStep 11Check the installed printer driver.Is the correct printer driver installed?Go to step 12. Install the correctprinter driver.Step 1

Cannot detect memory cardAction Yes NoMake sure the memory card is installed.a Install the memory card. For more information, see “Installing amemory

Action Yes NoStep 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make itavai

Action Yes NoStep 2a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper inits original wrapper until you u

Solving print problemsPrinting problemsConfidential and other held jobs do not printNote: Confidential, Verify, Reserve, and Repeat print jobs may be

Note: This task requires a flat‑head screwdriver.1 At the back of the printer, turn the screws counterclockwise to remove them.2 Slightly open the con

Error message about reading the flash drive appearsAction Yes NoStep 1Check if the flash drive is inserted into the front USB port.Note: The flash dri

Job prints from the wrong tray or on the wrong paperAction Yes NoStep 1a Check if you are printing on paper that is supported by the tray.b Resend the

Action Yes NoStep 3Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the num

Print jobs do not printAction Yes NoStep 1a From the document you are trying to print, open the Print dialog andcheck if you have selected the correct

Print job takes longer than expectedAction Yes NoStep 1Change the environmental settings of the printer.a From the printer control panel, navigate to:

Tray linking does not workNotes:• The trays can detect paper length.• The multipurpose feeder does not automatically detect the paper size. You must s

Print quality problemsCharacters have jagged or uneven edgesAction Yes NoStep 1a Print a font sample list to check if the fonts you are using are supp

Action Yes NoStep 2From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the tray.Does the paper s

Action Yes NoStep 1Reduce the toner darkness.a From the Quality menu on the printer control panel, reduce the tonerdensity.Note: 4 is the factory defa

Action Yes NoStep 3a Remove, and then reinstall the imaging kit.Warning—Potential Damage: Do not expose the imaging kit todirect light for more than 1

3211 Flash memory or font card connector2 Printer hard disk connector3 Memory card connector4 Reattach the cover.Additional printer setup 28

Action Yes NoStep 3a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog.b Resend the print j

Print irregularities) )ABCDEABCDEABCDELeading edgeTrailing edgeAction Yes NoStep 1a Move the width and length guides in the tray to the correct positi

Action Yes NoStep 6Replace the imaging kit, and then resend the print job.Do print irregularities still appear?Contact customersupport.The problem is

Action Yes NoStep 5Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printercon

Action Yes NoStep 3From the printer control panel, set the paper type, texture, and weight inthe Paper menu to match the paper loaded in the tray.Is t

Action Yes NoStep 1a Check if there is packing material left on the imaging kit.1 Remove the imaging kit.2 Check if the packing material is properly r

Repeating defects appear on prints)))Action Yes Noa Check if the distance between the defects is equal to one of thefollowing:• 25.1 mm (0.98 in.)• 29

Action Yes NoStep 3a Depending on your operating system, specify the paper type andweight from Printing Preferences or from the Print dialog.b Resend

Action Yes NoStep 1a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog.b Resend the print jo

Streaked vertical lines appear on printsABCDEABCDEABCDELeading edgeTrailing edgeAction Yes NoStep 1a Depending on your operating system, specify the p

5 Turn the screws clockwise to lock the cover.Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing op

Action Yes NoStep 5Replace the imaging kit, and then resend the print job.Do streaked vertical lines appear on prints?Contact customersupport.The prob

Action Yes NoStep 1From the Paper menu on the printer control panel, check the paper type,texture, and weight.Do the paper type, texture, and weight m

Action Yes NoReplace the imaging kit, and then resend the print job.Is the print density uneven?Contact customersupport.The problem is solved.Vertical

Action Yes NoStep 5Replace the imaging kit, and then resend the print job.Do vertical voids appear on prints?Contact customersupport.The problem is so

To manually apply a different color conversion table, do the following:1 From the Quality menu on the printer control panel, select Color Correction,

Prints on color transparencies appear dark when projectedNote: This problem occurs when projecting transparencies with reflective overhead projectors.

The print appears tintedAction Yes NoAdjust the color balance.a From the Color Balance menu on the printer control panel, increaseor decrease the valu

Action Yes NoStep 2Check if the paper size setting matches the size of the paper loaded in thetray.From the Paper menu on the printer control panel, c

Action Yes NoStep 4Send a print job, and then check for print quality problems.a From the General Settings menu, adjust the Eco‑Mode settings.b From t

Action Yes NoStep 9Check for washed‑out or overexposed output.a From the Copy screen, navigate to:Advanced Options > Advanced Imagingb Adjust the s

Networking...

3 Align the notch (1) on the memory card with the ridge (2) on the connector.214 Push the memory card straight into the connector, and then push the c

Cannot send or receive a faxAction Yes NoStep 1Check if an error or status message appears on the display.Is there an error or status message on the d

Action Yes NoStep 6Check if the printer is connected to an analog phone service or the correctdigital connector.The fax modem is an analog device. Cer

Action Yes NoStep 10a Temporarily disable voice mail service. For more information, contactyour telephone company.Note: If you want to use both voice

Action Yes NoStep 3Replace the toner cartridge. For more information, see the instructionsheet that came with the supply.Can you receive faxes?The pro

Action Yes Noa From the home screen, navigate to: > Settings > General Settings > Run initial setup > Yes >Submitb Turn off the printer

Action Yes NoStep 2Decrease the incoming fax transmission speed.a Open a Web browser, and then type the printer IP address in theaddress field.Notes:•

Solving scanner problemsCannot scan from a computerAction Yes NoStep 1Make sure the printer is turned on and that Ready appears on the printerdisplay

Action Yes NoStep 4Check if either the Append time stamp or the Overwrite existing file checkbox is selected in the destination configuration settings

Action Yes NoStep 3Clean the scanner glass and the ADF glass using a clean, lint‑free clothdampened with water.Is the scanner glass clean?Go to step 4

The scanner does not respondAction Yes NoStep 1Check if the printer is turned on.Is the printer turned on?Go to step 2. Turn on the printer.Step 2Chec

Installing an optional cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware ormemory devices sometime a

Solving home screen application problemsAn application error has occurredAction Yes NoStep 1Check the system log for relevant details.a Open a Web bro

Action Yes NoStep 2Make sure the printer IP address is correct.a View the printer IP address:• From the TCP/IP section in the Network/Ports menu• By p

Contacting customer supportWhen you contact customer support, you will need to be able to describe the problem you are experiencing, the messageon the

NoticesProduct informationProduct name:Lexmark XC2132Machine type:7527Model(s):697Edition noticeSeptember 2014The following paragraph does not apply t

Licensing noticesAll licensing notices associated with this product can be viewed from the root directory of the documentation CD.TrademarksLexmark, L

Taffy Agfa CorporationTimes New Roman The Monotype Corporation plcUnivers Linotype-Hell AG and/or its subsidiariesAll other trademarks are the propert

Product disposalDo not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authoritiesfor disposal and

Laser advisory labelA laser notice label may be affixed to this printer as shown:DANGER - Invisible laser radiation when cartridges are removed and in

Sleep ModeThis product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by loweringpower consumption during exten

The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipmentis operated in a residential insta

4 Push the card firmly into place as shown in the illustration.Warning—Potential Damage: Improper installation of the card may cause damage to the car

European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006

This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,Inc. See the previous paragraph

la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiquesnominales satisfaisantes et certi

Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipmentassociated with this device. The ass

Uso del prodotto in SvizzeraQuesto prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee cherice

relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits,radio equipment and telecommu

Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙ

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERSLexmark International, Inc., Le

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storagemedia (unless directed otherwi

Additional rightsSome states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitationof incidental

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware ormemory devices sometime after setting up the printer

IndexNumerics250‑sheet tray loading 42550‑sheet tray installing 33loading 42650‑sheet duo tray installing 33loading 42, 46Symbols[Color] cartridg

Configuration change, some heldjobs were not restored [57] 250configuration information wireless network 38configurations printer 11configuring mul

directory list printing 69Disk full [62] 251Disk must be formatted for use inthis device 251disk wiping 204display troubleshooting printer display

scan preview 111Fax partition inoperative. Contactsystem administrator. 251fax screen advanced options 112options 111Fax server 'To Format&ap

Insufficient memory, some HeldJobs were deleted [37] 252Insufficient memory, some heldjobs will not be restored [37] 253interior of the printer clea

Wireless 136XPS 190message e‑mail options 87Miscellaneous Security Settingsmenu 141mobile device printing from 67moving the printer 10, 229Multi

clipped pages or images 276gray background on prints 277horizontal voids appear onprints 278print irregularities 281print is too dark 282print is

Insufficient memory, some HeldJobs were deleted [37] 252Insufficient memory, some heldjobs will not be restored[37] 253Load [paper source] with [cus

Rrecipient(s) e‑mail options 87recycled paper using 58, 196recycling Lexmark packaging 200Lexmark products 200toner cartridges 200reducing a copy

security modifying confidential printsettings 68Security Audit Log menu 143security lock 202security lock port 36security settings information era

4 Align the printer with the 650‑sheet duo tray, and then lower the printer into place.Additional printer setup 34

solving basic printerproblems 263the scanner does not respond 309troubleshooting, color quality color of print and color oncomputer screen do notmat

Wireless menu 136wireless network configuration information 38wireless network setup using the Embedded WebServer 40wireless setup wizard using 39

5 Install the dust covers.Note: When the printer software and any hardware options are installed, you may need to manually add the optionsin the print

2 Select the printer you want to update, and then do either of the following:• For Windows 7 or later, select Printer properties.• For earlier version

Use the To1 USB wireless port Attach an optional wireless network adapter.2 Security lock port Lock the controller board.3 Printer power cordsocketCon

Preparing to set up the printer on a wireless networkNotes:• Make sure your wireless network adapter is installed in your printer and working properly

Connecting the printer using the Wireless Setup WizardBefore you begin, make sure that:• A wireless network adapter is installed in the printer and is

Customizing e-mail settings...86Canc

3 Open a Web browser, and then type the IP address of your access point in the address field.Notes:• The IP address appears as four sets of numbers se

Printing a menu settings pageFrom the home screen, navigate to: > Reports > Menu Settings PagePrinting a network setup pageIf the printer is att

Loading paper and specialty mediaProper selection and loading of media can improve how reliably documents print. For more information, see “Avoidingja

2 If the paper is longer than letter‑size paper, then squeeze and then slide the length guide at the back of the tray toextend it.3 Squeeze, and then

4 Squeeze, and then slide the width guide tab to the correct position for the size of the paper being loaded.Note: Use the paper size indicators on th

6 Load the paper stack with the recommended printable side faceup.7 Place the paper guides securely against the edges of the paper.8 Insert the tray.9

One‑sided printing using a letterhead Two‑sided printing using a letterhead• Load envelope with the flap side up and against the right side of the pap

1 Length guide tab2 Paper size indicator3 Width guide tabLoading the multipurpose feeder1 Push the multipurpose feeder latch to the left.Loading paper

2 Open the multipurpose feeder.3 Pull the multipurpose feeder extender.Note: Guide the extender gently so that the multipurpose feeder is fully extend

5 Locate the maximum paper fill indicator and tab.Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on th

Erasing printer hard disk memory...204Configurin

• Load envelopes with the flap side up and against the right side of the paper guide.Notes:• Do not load or close the multipurpose feeder while a job

Creating a custom name for a paper typeUsing the Embedded Web Server1Open a Web browser, and then type the printer IP address in the address field.Not

Using the printer control panel1From the home screen, navigate to: > Paper Menu > Custom Types2 Select a custom paper type name, and then select

Paper and specialty media guideNotes:• Make sure that the paper size, type, and weight are set correctly on the computer or control panel.• Flex, fan,

Source Printing Printable side Paper orientationManual feederOne‑sided Facedown Load the sheetwith the top edgeentering theprinter first.Manual feeder

Tips on using transparenciesPrint a test page on the transparencies being considered for use before buying large quantities.• From the printer control

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheetsalso contaminate the printer a

SmoothnessPaper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper istoo smooth, then i

To help avoid paper jams and poor print quality:• Always use new, undamaged paper.• Before loading paper, know the recommended printable side of the p

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:• For best results, store paper where the temperature is 2

Solving print problems...269Sol

Paper size anddimensionStandard250‑sheettrayManualfeeder650‑sheet duo tray 550‑sheettrayADF ScannerglassDuplexmode550‑sheettrayMultipurposefeederJIS B

Paper size anddimensionStandard250‑sheettrayManualfeeder650‑sheet duo tray 550‑sheettrayADF ScannerglassDuplexmode550‑sheettrayMultipurposefeeder7 3/4

Paper type 250‑sheettrayManualfeeder650‑sheet duo tray 550‑sheettrayADF ScannerglassTwo‑sidedprinting550‑sheettrayMultipurposefeederPaper• Plain• Recy

PrintingPrinting forms and a documentPrinting formsUse Forms and Favorites to quickly and easily access frequently used forms or other information tha

> Settings > Print Settings > Quality Menu > Print Mode > Black Only > SubmitAdjusting toner darkness1 Open a Web browser, and then

Using the printer control panel1From the home screen, navigate to: > Settings > Print Settings > Setup Menu2 From the Printer Usage list, sel

2 From the printer control panel, touch the document you want to print.3 Touch the arrows to get a preview of the document.4 Use or to specify the

Printing from a mobile deviceTo download a compatible mobile printing application, visit www.lexmark.com/mobile.Note: Mobile printing applications may

3 Click Print and Hold.4 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidentialprint jo

Printing information pagesPrinting a font sample list1 From the home screen, navigate to: > Reports > Print Fonts2 Touch PCL Fonts or PostScript

Safety informationConnect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near theproduct and easily

CopyingAutomatic document feeder (ADF) Scanner glassUse the ADF for multiple‑page documents including two-sided pages.Use the scanner glass for single

• The ADF indicator light comes on when the paper is loaded properly.2 Adjust the paper guides.3 From the home screen, navigate to:Copy > specify t

3 Navigate to:Copy to > select the tray that contains transparencies > Copy ItIf there are no trays that contain transparencies, then navigate t

Customizing copy settingsCopying to a different size1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

3 From the home screen, navigate to:Copy > Sides (Duplex) > select the preferred duplexing methodNote: For the preferred duplexing method, the f

5 Touch .6 Touch the button that best represents the content source of the document you are copying.• Color Laser—The original document was printed u

3 From the home screen, navigate to:Copy > Advanced Options > Separator SheetsNote: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets bet

For example:1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.Notes:• Do not load postcards, pho

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do notsubject the power cord to abrasion or stres

• If the type or size of paper you want to use is not loaded in one of the trays, then touch Manual Feeder, and manuallyload the paper in the manual f

• Newspaper—The original document is from a newspaper.• Other—The original document was printed using an alternate or unknown printer.• Photo/Film—The

• Paper Saver—This prints two or more pages of an original document on the same page. Paper Saver is also calledN-up printing, where N stands for the

E-mailingAutomatic document feeder (ADF) Scanner glassUse the ADF for multiple‑page documents including two-sided pages.Use the scanner glass for sing

Creating an e-mail shortcutCreating an e-mail shortcut using the Embedded Web Server1 Open a Web browser, and then type the printer IP address in the

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

3 From the home screen, navigate to:E-mail > Recipient(s) > > type the name of the recipient > Search4 Touch the name of the recipient.No

Understanding the e-mail optionsRecipient(s)This option lets you enter the recipient of your e-mail. You may enter multiple e‑mail addresses.SubjectTh

• Inkjet—The original document was printed using an inkjet printer.• Magazine—The original document is from a magazine.• Newspaper—The original docume

Using the advanced optionsSelect from the following settings:• Adjust ADF Skew—This straightens scanned images that are slightly skewed when received

Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print

FaxingAutomatic document feeder (ADF) Scanner glassUse the ADF for multiple‑page documents including two-sided pages.Use the scanner glass for single-

Initial fax setupMany countries and regions require outgoing faxes to contain the following information in a margin at the top or bottomof each transm

4 In the Fax Number field, enter the printer fax number.5 Click Submit.Choosing a fax connectionScenario 1: Standard telephone lineSetup 1: Printer is

Setup 2: Printer is sharing the line with an answering machineConnected to the same telephone wall jackPHONELINETo connect:1 Connect one end of the te

Connected to different wall jacksPHONELINETo connect:1 Connect one end of the telephone cable that came with the printer to the port of the printer.

Setup 3: Printer is sharing the line with a telephone subscribed to voice mail serviceTo connect:1 Connect one end of the telephone cable that came wi

Scenario 2: Digital Subscriber Line (DSL)A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone

Scenario 3: VoIP telephone serviceTo connect:1 Connect one end of the telephone cable that came with the printer to the port of the printer.2 Connec

Scenario 4: Digital telephone service through a cable providerSetup 1: Printer is connected directly to a cable modem1 Connect one end of the telephon

• Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct splitter, plugan analog telephone into the spli