Lexmark XM1140 User's Guide Page 250

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  • TROUBLESHOOTING
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Action Yes No
Step 4
Check if off-white background is selected.
a Depending on your operating system, set off-white background from
Print Properties or the Print dialog.
b Resend the print job.
Did the background disappear from the prints?
The problem is solved. Contact
customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Step 2
a Load the specified tray or feeder with a recommended type of paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is solved.
Step 3
a Redistribute the toner in the imaging unit.
1 Remove the toner cartridge, and then the imaging unit.
2 Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3 Reinstall the imaging unit, and then the cartridge.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 4. The problem is solved.
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
customer
support.
The problem is solved.
Troubleshooting 250
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