Lexmark XC2132 User's Guide download pdf (Page 303)

Action Yes No

Step 3

Replace the toner cartridge. For more information, see the instruction

sheet that came with the supply.

Can you receive faxes?

The problem is solved. Contact

customer

support.

Can receive but not send faxes

Action Yes No

Step 1

Check if the printer is in Fax mode.

From the home screen, touch Fax to put the printer in Fax mode, and

then send the fax.

Note: The Multi Send application does not support the XPS output type.

To use XPS, use the regular faxing method.

Can you send faxes?

The problem is solved. Go to step 2.

Step 2

Load the original document properly.

Load the original document faceup, short edge first into the ADF tray

or facedown on the scanner glass in the upper left corner.

Note: Do not load postcards, photos, small items, transparencies, photo

paper, or thin media (such as magazine clippings) into the ADF tray.

Place these items on the scanner glass.

Can you send faxes?

The problem is solved. Go to step 3.

Step 3

Set up the shortcut number properly.

• Check if the shortcut number has been set for the telephone number

that you want to dial.

• Dial the telephone number manually.

Can you send faxes?

The problem is solved. Contact

customer

support.

Fax and e-mail functions are not set up

Notes:

• Before you troubleshoot, check if the fax cables are connected.

• The indicator light is blinking red until you set up fax and e‑mail.

Troubleshooting 303

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Lexmark XC2132 User's Guide Page 303