Lexmark XC2132 User's Guide Page 297
- Page / 341
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Action Yes No
Step 2
Check if the paper size setting matches the size of the paper loaded in the
tray.
From the Paper menu on the printer control panel, check the Paper
Size setting.
Does the paper size setting match the size of the paper loaded in the tray.
Go to step 3. Change the paper size
setting to match the
paper loaded in the
tray, or load the tray
with paper that
matches the paper size
setting.
Step 3
a Specify the paper size. Depending on your operating system, specify
the paper size in Printing Preferences or the Print dialog.
b Resend the print job.
Do copies print properly?
The problem is solved. Contact
customer
support.
Scanner unit does not close
Action Yes No
Check if there are no obstructions between the scanner unit and the
printer.
a Lift the scanner unit.
b Remove any obstruction that keeps the scanner unit open.
c Lower the scanner unit.
Did the scanner unit close properly?
The problem is solved. Contact
customer
support.
Poor copy quality
Action Yes No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or status
message.
Go to step 2.
Step 2
Check the quality of the original document.
Is the quality of the original document satisfactory?
Go to step 3. Increase the scan
resolution setting for a
higher‑quality output.
Step 3
If dark marks appear on prints, then clean the scanner glass and the ADF
glass using a clean, lint-free cloth dampened with water.
Is the scanner glass clean?
Go to step 4. See
“Cleaning the
scanner glass” on
page 207.
Troubleshooting 297
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Basic models 12
- Using the ADF 13
- Using the scanner glass 13
- Understanding the home screen 14
- Features 16
- Other touch-screen buttons 17
- For Windows users 19
- For Macintosh users 19
- Customizing the home screen 20
- Setting up Card Copy 22
- Using MyShortcut 22
- Setting up Multi Send 23
- Setting up Scan to Network 23
- Additional printer setup 26
- 4 Reattach the cover 28
- Installing a memory card 29
- Additional printer setup 30 30
- Installing an optional card 31
- Installing hardware options 32
- Installing optional trays 33
- Additional printer setup 34 34
- Installing the printer 35
- Attaching cables 36
- Networking 37
- Verifying printer setup 40
- Printing a menu settings page 41
- Printing a network setup page 41
- Loading the manual feeder 45
- 1 Length guide tab 47
- 2 Paper size indicator 47
- 3 Width guide tab 47
- 1 Width guide tab 49
- 3 Width guide 49
- 4 Feeder extender 49
- 5 Paper size indicator 49
- Linking and unlinking trays 50
- Assigning a custom paper type 51
- Configuring a custom name 52
- Using specialty media 53
- Tips on using transparencies 55
- Tips on using envelopes 55
- Tips on using labels 55
- Paper guidelines 56
- Unacceptable paper 57
- Selecting paper 57
- Storing paper 59
- Supported paper sizes 59
- Printing 63
- Adjusting toner darkness 64
- Using Max Speed and Max Yield 64
- Printing from a flash drive 65
- Printing from a mobile device 67
- Printing information pages 69
- Canceling a print job 69
- Making copies 70
- Copying photos 71
- Copying on specialty media 71
- Copying on letterhead 72
- Customizing copy settings 73
- Reducing or enlarging copies 75
- Adjusting copy quality 75
- Collating copies 76
- Creating a custom copy job 77
- Placing information on copies 78
- Canceling a copy job 79
- E-mailing 83
- Creating an e-mail shortcut 84
- E-mailing a document 84
- Customizing e-mail settings 86
- Canceling an e-mail 86
- Setting up the printer to fax 90
- Initial fax setup 91
- Choosing a fax connection 92
- Part name Part number 100
- Lexmark adapter plug 40X8519 100
- Sending a fax 104
- Creating shortcuts 107
- Customizing fax settings 107
- Viewing a fax log 108
- Blocking junk faxes 108
- Holding and forwarding faxes 109
- Canceling an outgoing fax 109
- Understanding the fax options 110
- Using the advanced options 112
- Scanning 113
- Scanning to an FTP address 114
- Setting up Scan to Computer 116
- Scanning to a flash drive 117
- File Name 117
- Original Size 117
- Resolution 117
- Darkness 118
- Page Setup 119
- Scan Preview 119
- Save As Shortcut 119
- Menus list 120
- Supplies menu 121
- Paper menu 121
- Paper Size/Type menu 122
- Substitute Size menu 125
- Paper Texture menu 125
- Paper Weight menu 126
- Paper Loading menu 128
- Custom Types menu 129
- Custom Names menu 129
- Custom Scan Sizes menu 130
- Universal Setup menu 130
- Reports menu 131
- Network/Ports 132
- Network Card menu 134
- TCP/IP menu 134
- IPv6 menu 135
- Wireless menu 136
- AppleTalk menu 137
- Standard USB menu 137
- SMTP Setup menu 139
- Security menu 140
- Confidential Print menu 142
- Security Audit Log menu 143
- Set Date/Time menu 144
- Settings menu 146
- Copy Settings menu 153
- Fax Settings menu 158
- Fax Send Settings 159
- Fax Receive Settings 163
- Fax Log Settings 165
- Speaker Settings 165
- Answer On 166
- E‑mail Settings menu 168
- FTP Settings menu 173
- Flash Drive menu 177
- Print Settings 180
- OCR Settings menu 182
- Finishing menu 184
- Quality menu 185
- Job Accounting menu 187
- Utilities menu 189
- XPS menu 190
- PDF menu 190
- PostScript menu 190
- PCL Emul menu 191
- HTML menu 193
- Image menu 194
- Help menu 195
- Saving paper and toner 196
- Saving energy 197
- Adjusting Sleep mode 198
- Using Hibernate mode 198
- Setting Hibernate Timeout 198
- Using Schedule Power Modes 199
- Recycling 200
- Securing the printer 202
- Erasing volatile memory 203
- Erasing non‑volatile memory 203
- Using the Embedded Web Server 204
- Maintaining the printer 206
- Cleaning the scanner glass 207
- Ordering supplies 208
- Storing supplies 209
- Replacing supplies 210
- 3 Open the top door 211
- 10 Close the front door 213
- 1 Open the front door 213
- 2 Open the top door 214
- Remove the right side cover 215
- Maintaining the printer 215 215
- Insert the right side cover 219
- Maintaining the printer 219 219
- 20 Close the front door 220
- Replacing toner cartridges 221
- Replacing a developer unit 223
- Maintaining the printer 224 224
- 11 Insert the developer unit 226
- Maintaining the printer 227 227
- Insert the toner cartridges 228
- Maintaining the printer 228 228
- Moving the printer 229
- Shipping the printer 230
- Managing the printer 231
- Clearing jams 234
- Use recommended paper 235
- 1 Open the top door 236
- 3 Open the front door 237
- Clearing jams 238 238
- 5 Close the front door 239
- Clearing jams 241 241
- 6 Close the front door 242
- 3 Close the front door 243
- 3 Insert the tray 245
- Clearing jams 247 247
- Troubleshooting 249
- Solving printer problems 263
- • The USB symbol on 264
- • The appropriate 264
- Option problems 265
- Cannot detect memory card 266
- Tray problems 266
- Paper feed problems 267
- Troubleshooting 268 268
- Solving print problems 269
- Incorrect characters print 270
- Large jobs do not collate 271
- Printing slows down 272
- Print jobs do not print 273
- Troubleshooting 274 274
- Tray linking does not work 275
- Unexpected page breaks occur 275
- Leading edge 276
- Trailing edge 276
- Incorrect margins on prints 279
- Paper curl 280
- Print irregularities 281
- Print is too dark 282
- Print is too light 283
- Troubleshooting 284 284
- Troubleshooting 285 285
- Troubleshooting 286 286
- Skewed print 287
- Troubleshooting 288 288
- Toner rubs off 290
- Toner specks appear on prints 291
- Uneven print density 291
- Color quality problems 293
- Solving copy problems 296
- Scanner unit does not close 297
- Poor copy quality 297
- Troubleshooting 298 298
- Solving fax problems 299
- Cannot send or receive a fax 300
- Troubleshooting 301 301
- Troubleshooting 302 302
- Troubleshooting 303 303
- Troubleshooting 304 304
- Troubleshooting 305 305
- Solving scanner problems 306
- Poor scanned image quality 307
- Troubleshooting 308 308
- The scanner does not respond 309
- Troubleshooting 310 310
- Troubleshooting 311 311
- Contacting customer support 312
- Product information 313
- Edition notice 313
- GOVERNMENT END USERS 313
- Licensing notices 314
- Trademarks 314
- Noise emission levels 315
- India E-Waste notice 315
- Product disposal 316
- Static sensitivity notice 316
- ENERGY STAR 316
- Temperature information 316
- Laser notice 316
- Laser advisory label 317
- Power consumption 317
- Sleep Mode 318
- Hibernate Mode 318
- Off mode 318
- Total energy usage 318
- 日本の VCCI 規定 319
- Industry Canada (Canada) 322
- Japanese telecom notice 323
- Notices 326 326
- Limited warranty 327
- Limited warranty service 327
- Extent of limited warranty 328
- Limitation of liability 328
- Patent acknowledgment 329
- Numerics 330
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