Lexmark 11N1522 Datasheet

5000 Series User's GuideMay 2007 www.lexmark.com

User's Guide: Comprehensive VersionDescription Where to findThe User's Guide: Comprehensive Version gives youinstructions for using the prin

5 Close the black cartridge lid.6 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier.7 Close the color cart

Refilling print cartridgesThe warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does notrecommend use of a

6 Press .7 Press again to confirm that plain paper is loaded.A page prints, forcing ink through the print cartridge nozzles to clean them.8 Print t

10 Repeat step 9 up to two more times.11 If print quality is still not satisfactory, replace the print cartridges.Preserving the print cartridges• Kee

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.2314 Use a clean, lint-free cloth dampe

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray.Warning: Using a damp cloth t

Paper Paper sizeLexmark Premium Photo Paper• Letter• A4• 4 x 6 in.• 10 x 15 cm• LLexmark Photo Paper• Letter• A4• 4 x 6 in.• 10 x 15 cmNote: Availabil

TroubleshootingSetup TroubleshootingIncorrect language appears on the displayThese are possible solutions. Try one of the following:Change the languag

3 Plug the cord into an electrical outlet that other electrical devices have been using.4 If the light is not on, press .Software does not installT

Page does not printThese are possible solutions. Try one or more of the following:Check messagesIf an error message is displayed, see “Error messages

Customer supportDescription Where to find (North America) Where to find (rest of world)Telephone supportCall us at• US: 1-800-332-4120Monday–Friday (8

5 Plug the power cord into the wall outlet.6 Press to turn the printer on.Removing and reinstalling the softwareUninstall the printer software, and

4 Follow the instructions on the computer screen to remove the printer software.5 Restart the computer before reinstalling the printer software.6 Clic

Check powerIf the light is not on, see “Power button is not lit” on page 107.Check cable connectionsMake sure cable connections for the following ha

Do you have Voice Mail service?Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mailand the

Check the Auto Answer buttonIf the Auto Answer light is on:• The printer will answer after the preset number of telephone rings.• If you are using a d

7 Press or repeatedly until Dial Prefix appears.8 Press .9 To change the setting, press or repeatedly until Create appears.10 Press .11 Ente

Check cartridges1 Remove the print cartridges.2 Make sure the sticker and tape have been removed.123 Reinsert the print cartridges.Received fax has po

Failed to ConnectThese are possible causes and solutions. Try one or more of the following:Use phone line checklist• Resend the fax. There may have be

5 Press or repeatedly until Dialing and Sending appears.6 Press .7 Press or repeatedly until Auto Fax appears.8 Press .9 If an asterisk (*)

To change the redial settings:1 From the control panel, press Fax Mode.2 Press .3 Press or repeatedly until Fax Setup appears.4 Press .5 Press

Record the following information (located on the store receipt and the back of the printer), and have it ready whenyou contact us so that we may serve

Check cable connectionsMake sure cable connections for the following hardware are secure, if applicable:• Power supply• Telephone• Handset• Answering

4 Reinstall the white roller, push the roller lever gently to the left, and then snap it into place.5 Close the control panel until it snaps into plac

Check printer default and pause settings1 In Windows Vista, click  Control Panel  Printers (under Hardware and Sound).In Windows XP, click Start 

Print troubleshootingPartial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enableddigital cameraMake sure photo size and paper size are

Select a higher print quality1 Depending on your print job, press Copy Mode or Scan Mode.2 Press Quality.3 Press or repeatedly until the quality y

Use a different brand of paperEach paper brand accepts ink differently and prints with color variations. If you are printing photos or otherhigh-quali

Add memoryConsider purchasing more RAM.Select a lower print quality1 From the software application, click File  Print.2 Click Properties, Preferences

Are the sticker and tape removed from the cartridges?1 Remove the print cartridges.2 Make sure the sticker and tape have been removed.123 Reinsert the

A blank or incorrect page printsRemove the sticker and tape from the print cartridgesLift the scanner unit, and remove the print cartridges from the p

3 Click Solution Center.4 If an exclamation point (!) appears on either of the print cartridges, the ink level is low. Install a new cartridge.Glossy

Setting up the printerChecking the box contents12312345678Name Description1Black print cartridge Cartridges to be installed into the printer.Note: Car

Printed characters are improperly formed or are not aligned correctlyHave you added spaces at the left margin?If the print is not aligned correctly, m

3 From the Quality/Copies tab, select:• Photo when printing photos• Normal when printing transparenciesCheck the program settingsUse a different fill

Checking the printer statusWindows Vista users only1 Click Control Panel  Printer.2 Make sure:• The printer icon does not say Paused. If the print

Remove the sticker and tape from the print cartridges1 Lift the scanner unit.2 Remove the print cartridges from the print cartridge carrier.3 Make sur

Was the document formatted or created for the printer?Windows may substitute different fonts. Line and page breaks may change with the font. Use the p

Printing a test page using the control panel1 Press the Settings button.2 Press or repeatedly until Maintenance appears.3 Press .4 Press or r

4 Click the Maintenance tab.5 Click Print a test page.External print server is not workingIf there is an external device connected between the compute

Cable is not connected, is loose, or is damagedThe printer cable must be fully connected and undamaged for proper communication.Make sure the USB cabl

Printer cannot communicate with computers over peer-to-peer networkThese are possible solutions. Try one or more of the following:Check the status of

3 Click Properties.4 Click the Ports tab, and then click the Add Port button.5 Select Local Port, and then click the New Port button.6 Type the Univer

Name Description8User's Guide, Getting Started, or Setup Solutions Printed booklet that serves as a guide.Note: The User's Guide can be foun

Updating the printer softwareThe printer software needs to be updated to run properly.1 Start Windows.2 When the desktop appears, insert the software

Ping the access point1 If you do not already know it, find the IP address of the wireless access point (wireless router).a Do one of the following:• I

Poor copy quality• Blank pages• Checkerboard pattern• Distorted graphics or pictures• Missing characters• Faded print• Dark print• Skewed lines• Smudg

3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.4 Use a clean, lint-free cloth dampened

Scan was not successfulThese are possible solutions. Try one or more of the following:Check USB cable connection1 Check the USB cable for any obvious

Review steps to improve print qualitySee “Improving print quality” on page 123.Are you scanning from photo or glossy paper, a magazine, or a newspaper

Error messages on the printer displayAlignment ErrorThese are possible solutions. Try one or more of the following:Remove tape from print cartridge1 R

If the error does not reappear, the problem has been corrected.If the problem reappears, one of the cartridges is not working properly. Continue with

6 Close the control panel until it snaps into place.7 Press .Note: Pressing after clearing the carrier jam of an obstruction will cancel printing an

Check computer connectionMake sure your computer is connected to the printer and is turned on.Check USB cable1 Check the USB cable for any obvious dam

Use the To10Automatic Document Feeder (ADF) paper guides Keep paper straight when feeding into the ADF.11Telephone handset• Answer incoming telephone

5 Reinsert the print cartridge.6 If the error:• Does not reappear, the problem has been corrected.• Reappears, replace the print cartridge with a new

2 Adjust the paper guides on the ADF to rest against the edges of the paper.Note: You can load up to 30 sheets of an original document into the ADF.Me

Reconnect power supply1 Press to turn the printer off.2 Disconnect the power cord from the wall outlet.3 Gently remove the power supply from the pri

If printing using a USB cable, make sure the cable is securely attached to both the printer and the computer.Before you print, you may need to restart

Paper JamThe printer has a paper jam, and you must clear the paper path.Note: To avoid paper jams, do not force paper into the printer.Multiple All-In

NoticesProduct informationProduct name:Lexmark 5000 SeriesMachine type:4432Model(s):001Edition noticeMay 2007The following paragraph does not apply to

ConventionsNote: A Note identifies something that could help you.Warning: A Warning identifies something that could damage your product hardware or so

European Community (EC) directives conformityThis product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 2006/

A plug and jack used to connect this equipment to the premises’ wiring and telephone network must comply with the applicable FCCPart 68 rules and requ

Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre, entraînent d'importantsdégâts sur

Use the To4Power supply with port Connect the printer to a power source.Getting the printer ready to faxCAUTION: Do not use the fax feature during a l

Mode Description Power consumption (Watts)Printing The product is generating hard-copy output from electronic inputs. 13.9Copying The product is gener

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warrantyservice,

CARTRIDGE LICENSE AGREEMENTI agree that the patented print cartridge(s) shipped with this printing device are sold subject to the following license/ag

6 LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble, reverse compile orotherwise translate the Softwar

IndexAadjusting brightnessautomatically 88, 90adjusting the hue of a photo 89adjusting the saturation of aphoto 89Advanced button 33aligning print

changing searched folderspreferences 87changing temporary filespreferences 87changing transfer settings 87characters on printout are missingor unex

load document 150memory full 151out of memory 153out of paper 153paper jam 154phone line busy 118phone line error 119photo ink low 147PictBrid

Hheavyweight matte paper,loading 35How To button 33Iimage, changing gamma value 90images e-mailing 81incorrect language appears ondisplay 107inde

cropping 88enhancing 89sharpening 89photo cards, loading 36Photo Greeting Cards button 31photo ink low 147Photo Packages 92Photo Packages butto

E-mail 31Fax 31Photo Greeting Cards 31Photo Packages 31Scan 31Transfer Photos 31understanding 31Productivity Studio,understanding 31publicatio

Equipment Benefits See this section• The printer• A computermodem• Two telephonecords• A telephone walljack• Use the fax line as a normaltelephone lin

Ttelecommunicationnotices 157, 158, 159telephone handset 14test page printing 134, 135test page does not print 135Toolbar printing a Web page 63p

partial document or photoscans 145poor scanned image quality 144scan was not successful 144scanner does not respond 143scanning takes too long or

If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect theequipment:1 Remove the plug from the EXT

To connect an answering machine or other telecommunications equipment to the printer:1 Remove the plug from the back of the printer.Note: Once this pl

Safety informationUse only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power s

Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephonesor answering machines) may not work.C

4 If you would like to use the same line for both fax and telephone communication, connect a second telephoneline (not provided) between the telephone

2 Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack.3 Remove the protective plug from

2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone walljack.3 Remove the protective plug from

Note: Setup steps may vary depending on your country or region. For more information on connecting the printerto telecommunications equipment, see the

Using a digital phone serviceThe fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone servicescan

1 2387654Press To1Fax Mode Access the fax default screen and send faxes.Note: The mode is selected when the button light is on.2Copy Mode Access the c

12345Press To1A keypad number or symbol In Fax mode:• Enter fax numbers.• Navigate an automated answering system.• Select letters when creating a Spee

Saving settingsIn a setting menu, an * appears next to the default setting. To change the setting:1 From the control panel, press Settings, and then p

5 Press .Note: When you choose a value selection, an asterisk (*) appears next to the selected setting.6 To go into additional submenus and settings,

ContentsSafety information...2Finding more infor

Installing another language control panelThese instructions apply only if you received one or more additional language control panels with the printer

4 Double-click the Install icon.5 Follow the instructions on the computer screen.Using the World Wide Web1 Go to the Lexmark Web site at www.lexmark.c

Click To DetailsTransfer Photos Download photos from a memory card,flash drive, CD, or digital camera to theLibrary.Photo Greeting Cards Make quality

The Solution Center is a complete guide to such printing features as printing photos, troubleshooting printingproblems, installing print cartridges, a

To turn the voice notification on or off:1 Do one of the following:• In Windows Vista, click .• In Windows XP and earlier, click Start.2 Click Progra

Loading paper and original documentsLoading paper1 Make sure:• You use paper designed for inkjet printers.• If you are using photo, glossy, or heavywe

• The paper guides rest against the edges of the envelopes.12Notes:• Do not load envelopes with holes, perforations, cutouts, or deep embossing.• Do n

Loading transparenciesYou can load up to 50 transparencies at a time.1 Load transparencies with the rough side facing you. If the transparencies have

3 Place the required stack of banner paper behind the printer.4 Feed the leading edge of the banner paper into the printer first.5 Make sure:• The pap

Load up to Make sure30 sheets of:• Custom-size paper• Prepunched paper• Reinforced-edge copier paper• Preprinted forms• Letterhead paper• The document

Faxing using the control panel...40Sending a fax using the control pan

Faxing using the control panelCAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electricalor cablin

Speed Dial or Group Diala Press Phone Book.b Enter Speed Dial and/or Group Dial numbers.• Press or repeatedly until the Speed Dial or Group Dialnu

4 Enter a fax or Speed Dial (1–89) number; press Quick Dial 1, 2, 3, 4, or 5; or press Phone Book to select anumber from the Speed Dial or Group Dial

i Press or repeatedly until the setting you want appears.j Press to save the setting.Auto Answer light turns on. When the numbers of rings you s

The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the countryor region you live in and the tele

7 Press or repeatedly until Fax Forward appears.8 Press .9 Press or repeatedly until the setting you want appears.10 Press .11 Enter the num

Customizing fax settings using the control panelUnderstanding the Fax menuTo access and navigate the Fax menu:1 From the control panel, press Fax Mode

Setting up Quick Dial buttons using the control panel1 From the control panel, press Fax Mode.2 Enter a fax number.Notes:• You can include a calling c

17 Press or repeatedly until Device Setup appears.18 Press .19 Press or repeatedly until Date/Time appears.20 Press .21 Enter the date using

k If the hour you entered is 12 or less, press or repeatedly until AM, PM, or 24hr appears.l Press to save the setting.Blocking junk faxes using

Setting up a dialing prefix ...

13 If you want to print a list of blocked faxes:a Press or repeatedly until Print appears.b Press to print the list.Blocking unwanted changes to

Setting the distinctive ring using the control panelDistinctive ring is a service provided by some telephone companies that assigns multiple phone num

Changing Caller ID pattern using the control panelThe printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Dependin

Faxing using the computerSending a fax using the softwareYou can scan a document to the computer and then fax it to someone using the software.1 Load

Setting a fax manual answer code using the computer1 From the desktop, double-click the Productivity Studio icon.2 From the Settings area in the left

3 Set the answering machine to answer incoming calls before the printer does.For example, if you set the answering machine to answer calls after three

Note: For more information on how to set up multiple Speed Dial and/or Group Dial entries, see “Setting up SpeedDial” on page 61.Customizing fax setti

4 Click each tab, and change the settings as needed.Tab OptionsDialing and Sending• Select the telephone line format you want to use.• Enter a dialing

4 Click the Ringing and Answering tab.5 From the Auto Answer drop-down list, select On.6 Click OK to save the setting.The Auto Answer light on the con

Using the Fax Solutions SoftwareUse this software to adjust how faxes are sent and received. When you save the settings, they apply to every faxyou se

Scanning...77Scanning using the co

Click ToTools• Access and use the Phonebook.• View several sample cover pages you can choose from.• View a fax history.• Change software preferences f

5 From the “Pick-up on the” drop-down list, select the setting you want.6 From the Auto Answer drop-down list, select On.7 Click OK to save the settin

4 Click the Dialing and Sending tab.5 From the “Dialing on your phone line” area, select Behind PBX from the Dialing Method drop-down list.6 Click OK

PrintingPrinting basic documentsPrinting a document1 Load paper.2 With a document open, click File  Print.3 Click Properties, Preferences, Options, o

Printing photos or images from a Web page1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facin

Printing on both sides of the paperWhen you select Two-sided printing, the printer prints the odd-numbered pages of the document on the front sidesof

Printing multiple pages on one sheet (N-Up)1 With a document open, click File  Print.2 Click Properties, Preferences, Options, or Setup.3 From the Pr

Printing envelopes1 Load envelopes.2 With a document open, click File  Print.3 Click Properties, Preferences, Options, or Setup.4 From the “I Want To

6 Select Print Crop Marks if you want each page of the poster to show crop marks.7 Click Select Pages To Print to reprint any damaged poster pages wit

7 Click OK to close any printer software dialog boxes that are open.8 Print the document.Assembling a booklet1 Flip the printed stack of papers over i

Printing photos...91Pr

8 Click OK to close any printer software dialogs that are open.9 Print the document.Note: Do not force paper into the printer.Printing transparencies1

6 Click a radio button next to the number of the location where you want to save your settings, then type a namefor your settings in the selected box.

13 Press .14 Using the numeric keypad, enter the time.15 Press .16 Press or to select the time format.17 Press .18 Using the numeric keypad, en

CopyingMaking a copy1 Load paper.2 Load an original document facedown in the Automatic Document Feeder (ADF).3 From the control panel, press Copy Mode

Making a copy lighter or darkerIf you want to adjust the look of a copy or photo, you can adjust it to make it lighter or darker.1 Load paper.Note: If

5 Press .6 Press or repeatedly until Collate appears.7 Press .8 Press or repeatedly until On appears.Note: You can collate copies only if yo

Use this ToCollate Print one or more copies in the correct order.N-Up* Choose how many pages to print on a single sheet.Original Size* Specify the siz

ScanningScanning using the control panelScanning a documentMake sure the printer is connected to a computer, and both the printer and the computer are

Scanning to a computer over a networkMake sure:• The printer is connected to the network through a print server, and the printer and computer receivin

4 Click Scan.5 Select the Photo or Several Photos option.6 Click Start.You can edit the scanned image.Creating a PDF from a scanned item1 Load an orig

Notices...155Product information.

Setting OptionsSelect area to be scanned Select the area to be scanned by choosing a paper size from thedrop-down list.Convert the image to text with

4 Open the folder where the file is stored. The thumbnail is displayed in the list of files to be sent.5 Click Open to select a file.6 From Work with

Canceling a scan job• To cancel a scan job before your document is pulled down into the Automatic Document Feeder (ADF),press .• If you have loaded a

Working with photosRetrieving and managing photosInserting a flash drive1 Insert the flash drive into the PictBridge port on the front of the printer.

Connecting a PictBridge-enabled digital cameraPictBridge is a technology available in most digital cameras that lets you print directly from your digi

The message, PictBridge camera detected. Press to change settings. appears on thedisplay.Warning: Do not touch the USB cable, any network adapter, o

Transferring all photos from a CD or flash drive using the computer1 Insert a CD into the computer, or insert a flash drive into the computer or print

10 If you want to delete your selected photos:a Select Yes.b Click Done.11 Remove the CD or flash drive to view your transferred photos in the Photo L

Editing photosCropping a photo1 From the Productivity Studio Welcome Screen, click File  Open to select the image you want to edit.2 With an image op

Reducing the red-eye effect in a photo1 From the Productivity Studio Welcome Screen, click File  Open to select the image you want to edit.2 With an

Finding more informationFinding information about the printerQuick Setup sheetDescription Where to findThe Quick Setup sheet gives you instructions fo

Changing the Gamma Value of a photo or imageAdjusting the gamma value helps you to control the overall brightness of an image—particularly those inten

Changing the Exposure setting of a photoChanging the Exposure setting lets you correct lighting irregularities in your photo.1 From the Productivity S

9 From the Paper Size in Printer drop-down list, select the paper size.10 To select multiple prints of a photo, or to select photo sizes other than 10

5 Click the text area to be able to add text to your photo greeting card.6 When you have finished editing your text, click OK.7 If you want to create

Notes:• Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, seethe documentation that came with your

Connecting the printer to a networkNetworking overviewA network is a collection of devices such as computers, printers, Ethernet hubs, wireless access

i Make sure the new port is selected on the Ports tab, and then click Apply.The new port is listed with the printer name.j Click OK.Finding a printer/

4 Check the Windows IP Configuration screen that appears for the wireless IP address of the computer.Note: Your computer may have an IP address for a

Maintaining the printerRemoving a used print cartridge1 Make sure the printer is on.2 Pull the control panel up.3 Raise the cartridge access door.The

Installing print cartridges1 Pull the control panel up.2 Raise the cartridge access door.3 Press down on the cartridge carrier levers.4 Remove the tap