Lexmark 11N1522 Datasheet Page 143
- Page / 171
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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3 Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.
4 Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
Note: The scan lens is located under the white roller.
5 Reinstall the dry white roller, push the roller lever gently to the left, and then snap it into place.
6 Reconnect the power cord and the phone line.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown in the Automatic Document Feeder (ADF) and centered
between the ADF paper guides.
Check paper size
Make sure the paper size being used matches the size you selected.
Check Original Size setting
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scan troubleshooting
Scanner does not respond
These are possible solutions. Try one or more of the following:
Check messages
Resolve all error messages.
Check power
If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord
is properly connected to the printer.
Check printer default and pause settings
1 Do one of the following:
• In Windows Vista, click Control Panel.
• In Windows XP, click Start.
2 Click Printer or Printers and Faxes.
3 Double-click the printer you want to check.
4 Click Printer.
5 Make sure no check mark appears next to Pause Printing. If a check mark appears next to Set As Default Printer,
you must select the correct printer from a list each time you print.
Removing and reinstalling the software
For more information, see “Removing and reinstalling the software” on page 110.
143
- 5000 Series User's Guide 1
- Safety information 2
- Contents 3
- Finding more information 9
- Operating system notice 12
- Setting up the printer 13
- Choosing a fax connection 16
- Using an RJ11 adapter 17
- • Germany 19
- • Austria 19
- • Switzerland 19
- Connecting to a telephone 21
- Using a digital phone service 25
- Using the control panel 25
- Saving settings 28
- Using the World Wide Web 31
- Security Information 34
- Loading paper 35
- Loading envelopes 35
- Loading labels 36
- Loading transparencies 37
- Loading iron-on transfers 37
- Loading custom-size paper 37
- Loading banner paper 37
- 2 Enter a fax number using: 40
- Receiving a fax manually 43
- Understanding the Fax menu 46
- Faxing using the computer 53
- Forwarding faxes 55
- Using the computer Phone Book 55
- Setting Auto Answer to on 57
- Blocking junk faxes 58
- Setting up a dialing prefix 60
- Setting the distinctive ring 60
- Setting up Speed Dial 61
- Printing fax activity reports 62
- Printing 63
- Collating copies 65
- Printing specialty documents 66
- Printing envelopes 67
- Printing an image as a poster 68
- Printing a booklet 68
- Assembling a booklet 69
- Printing iron-on transfers 69
- Printing on custom-size paper 69
- Changing printer settings 70
- Making a copy 73
- Adjusting copy quality 73
- Understanding the Copy menu 75
- 1 Pull the control panel up 76
- Scanning 77
- Scanning images for editing 78
- Canceling a scan job 82
- Working with photos 83
- Editing photos 88
- Blurring/Sharpening a photo 89
- Enhancing a photo 89
- Despeckling a photo 90
- Printing photos 91
- Printing Photo Packages 92
- Creating Photo Greeting Cards 92
- Networking overview 95
- Finding your MAC address 95
- Direct IP printing 96
- Ping the printer 96
- Maintaining the printer 98
- Installing print cartridges 99
- Refilling print cartridges 101
- Aligning print cartridges 101
- Ordering supplies 105
- Troubleshooting 107
- Software does not install 108
- Page does not print 109
- Understanding Warning levels 110
- Fax troubleshooting 111
- Check country code 113
- Is your printer memory full? 113
- Load paper 113
- Printer receives a blank fax 115
- Fax Error 116
- Failed to Connect 117
- Fax Mode Unsupported 117
- Remote Fax Error 118
- Phone Line Busy 118
- Phone Line Error 119
- Paper jam in the printer 120
- Banner paper jams 122
- Paper continues to jam 122
- Print troubleshooting 123
- Poor text and graphic quality 124
- Print speed is slow 125
- Photo smudges or scratches 126
- Checking the print cartridges 126
- Ink levels seem incorrect 127
- Print is too dark or smudged 129
- Checking the printer status 132
- Settings are not saved 132
- Checking printer readiness 132
- Resolving font problems 133
- Printing a test page 134
- Test page does not print 135
- Checking the port setting 136
- Check the printer status 138
- Wrong printer is attached 139
- Updating the printer software 140
- Copy troubleshooting 141
- Poor copy quality 142
- Scan troubleshooting 143
- Scan was not successful 144
- Poor scanned image quality 144
- Alignment Error 146
- Clear Carrier Jam 147
- Clear Paper Jam 148
- Computer not connected 148
- Cover Open 149
- Document Load Error 149
- Load Document 150
- Memory Failure 151
- Scan Request Failed 151
- Clearing error messages 152
- Left/Right Cartridge Missing 152
- Communication not available 152
- General Printing Problem 153
- Out of Memory 153
- Out of Paper 153
- Fixing a printing failure 153
- Paper Jam 154
- Multiple All-In-Ones found 154
- Product information 155
- Edition notice 155
- Conventions 156
- Power consumption 159
- Statement of Limited Warranty 160
- LEXMARK LICENSE AGREEMENTS 161
- CARTRIDGE LICENSE AGREEMENT 162
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