Lexmark 11N1522 Datasheet Page 152
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Reconnect power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Reboot computer
Turn off and then restart your computer.
Error messages on the computer screen
Clearing error messages
1 Correct the error condition explained in the error message. Click Help on the error message dialog box for
specific instructions.
2 After correcting the error condition, click Continue to resume printing.
If the error remains, but you want to clear the error message:
1 Click Cancel Printing. The error message closes, and the Canceling Printing dialog box appears.
2 Follow the instructions on the Canceling Printing dialog box.
Left/Right Cartridge Missing
?
This message indicates that one of the necessary cartridges is missing. You need to install a print cartridge.
Communication not available
The printer and computer may not be able to exchange data.
Is the printer receiving power?
If is not lit, the printer may not be receiving power.
• Plug the printer into a different outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
Is there a problem with the connections?
If the printer is connected to an external device, the problem may be with the device. Check the setup information
that came with the device to make sure it is properly installed.
152
- 5000 Series User's Guide 1
- Safety information 2
- Contents 3
- Finding more information 9
- Operating system notice 12
- Setting up the printer 13
- Choosing a fax connection 16
- Using an RJ11 adapter 17
- • Germany 19
- • Austria 19
- • Switzerland 19
- Connecting to a telephone 21
- Using a digital phone service 25
- Using the control panel 25
- Saving settings 28
- Using the World Wide Web 31
- Security Information 34
- Loading paper 35
- Loading envelopes 35
- Loading labels 36
- Loading transparencies 37
- Loading iron-on transfers 37
- Loading custom-size paper 37
- Loading banner paper 37
- 2 Enter a fax number using: 40
- Receiving a fax manually 43
- Understanding the Fax menu 46
- Faxing using the computer 53
- Forwarding faxes 55
- Using the computer Phone Book 55
- Setting Auto Answer to on 57
- Blocking junk faxes 58
- Setting up a dialing prefix 60
- Setting the distinctive ring 60
- Setting up Speed Dial 61
- Printing fax activity reports 62
- Printing 63
- Collating copies 65
- Printing specialty documents 66
- Printing envelopes 67
- Printing an image as a poster 68
- Printing a booklet 68
- Assembling a booklet 69
- Printing iron-on transfers 69
- Printing on custom-size paper 69
- Changing printer settings 70
- Making a copy 73
- Adjusting copy quality 73
- Understanding the Copy menu 75
- 1 Pull the control panel up 76
- Scanning 77
- Scanning images for editing 78
- Canceling a scan job 82
- Working with photos 83
- Editing photos 88
- Blurring/Sharpening a photo 89
- Enhancing a photo 89
- Despeckling a photo 90
- Printing photos 91
- Printing Photo Packages 92
- Creating Photo Greeting Cards 92
- Networking overview 95
- Finding your MAC address 95
- Direct IP printing 96
- Ping the printer 96
- Maintaining the printer 98
- Installing print cartridges 99
- Refilling print cartridges 101
- Aligning print cartridges 101
- Ordering supplies 105
- Troubleshooting 107
- Software does not install 108
- Page does not print 109
- Understanding Warning levels 110
- Fax troubleshooting 111
- Check country code 113
- Is your printer memory full? 113
- Load paper 113
- Printer receives a blank fax 115
- Fax Error 116
- Failed to Connect 117
- Fax Mode Unsupported 117
- Remote Fax Error 118
- Phone Line Busy 118
- Phone Line Error 119
- Paper jam in the printer 120
- Banner paper jams 122
- Paper continues to jam 122
- Print troubleshooting 123
- Poor text and graphic quality 124
- Print speed is slow 125
- Photo smudges or scratches 126
- Checking the print cartridges 126
- Ink levels seem incorrect 127
- Print is too dark or smudged 129
- Checking the printer status 132
- Settings are not saved 132
- Checking printer readiness 132
- Resolving font problems 133
- Printing a test page 134
- Test page does not print 135
- Checking the port setting 136
- Check the printer status 138
- Wrong printer is attached 139
- Updating the printer software 140
- Copy troubleshooting 141
- Poor copy quality 142
- Scan troubleshooting 143
- Scan was not successful 144
- Poor scanned image quality 144
- Alignment Error 146
- Clear Carrier Jam 147
- Clear Paper Jam 148
- Computer not connected 148
- Cover Open 149
- Document Load Error 149
- Load Document 150
- Memory Failure 151
- Scan Request Failed 151
- Clearing error messages 152
- Left/Right Cartridge Missing 152
- Communication not available 152
- General Printing Problem 153
- Out of Memory 153
- Out of Paper 153
- Fixing a printing failure 153
- Paper Jam 154
- Multiple All-In-Ones found 154
- Product information 155
- Edition notice 155
- Conventions 156
- Power consumption 159
- Statement of Limited Warranty 160
- LEXMARK LICENSE AGREEMENTS 161
- CARTRIDGE LICENSE AGREEMENT 162
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