Lexmark X940e User Manual Page 269
- Page / 272
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
memory cards 27
port interface card 30
options, touch-screen
copy 63, 64
e-mail 71, 72
fax 88, 89
FTP 93, 94
scan to computer 96, 97
ordering
photoconductors 204
staple cartridges 204
toner cartridges 204
waste toner box 205
output file type
changing 71
P
paper
A5 36
characteristics 43
finishing features 51
letterhead 44
preprinted forms 44
recycled 44
selecting 44
setting size 34
setting type 34
statement 36
storing 48
unacceptable 44
Universal Paper Size 132
Universal size setting 41
paper feed troubleshooting
message remains after jam is
cleared 243
paper jams
avoiding 106
Paper Loading menu 130
Paper Size/Type menu 126
paper sizes
supported by the printer 49
Paper Texture menu 129
paper type
custom 42
paper types
duplex support 50
supported by finisher 50
supported by printer 50
where to load 50
PCL Emul menu 170
PDF menu 172
photoconductors
ordering 204
photos
copying 56
port interface card 30
PostScript menu 169
Power Saver 194
adjusting 225
print job
canceling from Mac OS 9 104
canceling from Mac OSX 104
canceling from Windows
desktop 104
canceling from Windows taskbar 104
print quality
cleaning the printhead lenses 210
cleaning the scanner glass 220
replacing photoconductor(s) 214
replacing the waste toner box 205
print quality test pages, printing 103
print quality troubleshooting
blank pages 245
characters have jagged edges 246
clipped images 246
dark lines 246
gray background 246
light colored line, white line, or
incorrectly colored line 247
poor transparency quality 252
print irregularities 248
print is too dark 250
print is too light 249
print quality test pages 245
repeating defects 249
skewed print 249
solid color pages 250
toner fog or background shading 251
toner rubs off 251
toner specks 251
uneven print density 252
print troubleshooting
error reading USB drive 232
finisher 243
held jobs do not print 233
incorrect characters print 234
incorrect margins 247
jammed page does not reprint 244
job prints from wrong tray 234
job prints on wrong paper 234
job takes longer than expected 233
jobs do not print 232
Large jobs do not collate 234
multiple-language PDFs do not
print 232
paper curl 248
paper frequently jams 243
tray linking does not work 234
unexpected page breaks occur 234
printer
configurations 17
models 17
moving 220
Printer locked, enter PIN 194
printer messages
1565 Emul Error Load Emul
Option 197
200–289.yy paper jam 202
289 Staple error <x> 202
290-295.yy scanner jam 202
31 Missing or defective <color>
cartridge 197
32 Replace unsupported <color>
cartridge 197
34 Incorrect paper size 197
34 Short paper 198
35 Insufficient memory to support
Resource Save feature 198
37 Insufficient memory for Flash
Memory Defragment operation 198
37 Insufficient memory to collate
job 198
37 Insufficient memory, some held
jobs will not be restored 198
38 Memory full 198
39 Page is too complex to print 198
40 <color> invalid refill, change
cartridge 198
50 PPDS font error 199
51 Defective flash detected 199
52 Flash full 199
53 Unformatted flash detected 199
54 Network <x> software error 199
54 Serial option <x> error 199
54 Standard network software
error 199
55 Unsupported option in slot 199
56 Parallel port <x> disabled 200
56 Serial port <x> disabled 200
56 Standard USB port disabled 200
56 USB port <x> disabled 200
57 Configuration change, held jobs
were not restored 200
58 Too many disks installed 200
58 Too many flash options
installed 200
58 Too many trays attached 200
61 Remove defective hard disk 201
62 Disk full 201
63 Unformatted disk 201
80 Scheduled maintenance<x> 201
82 Replace waste toner
box 201, 205
82 Waste toner box missing 201
82 Waste toner box nearly full 201
84 <color> pc unit missing 201
84 Black pc unit life warning 201
84 color pc unit life warning 201
84 Replace black pc unit 202, 214
84 Replace color pc units 202, 214
84 Unsupported <color> pc unit 202
88 <color> toner low 202
88 Replace <color> toner 202, 217
900–999 Service <message> 202
Answering 190
Bin <x> Full 190
Busy 190
Calibrating 190
Call complete 190
Cancel not available 190
Canceling 190
Change <src> to <x> 190
Check <src> guides 190
269
- X940e, X945e 1
- Contents 3
- Safety information 15
- Learning about the printer 17
- Using the ADF 18
- Using the scanner glass 18
- Understanding the home screen 20
- • Print job 22
- • Copy job 22
- • Fax profile 22
- • E-mail send 22
- Sample screen one 23
- Sample screen two 24
- Other touch-screen buttons 25
- Features 26
- Installing options 27
- Installing a memory card 28
- 5 Reinstall the system board 30
- Reinstalling the system board 31
- Attaching cables 32
- Loading the 520-sheet trays 34
- Using the multipurpose feeder 38
- Linking and unlinking trays 41
- Paper guidelines 43
- Unacceptable paper 44
- Selecting paper 44
- Using recycled paper 44
- Using letterhead 45
- Using transparencies 46
- Using envelopes 47
- Using labels 47
- Using card stock 48
- Storing paper 48
- Supported finishing features 51
- Horizonal transport unit 52
- Finisher standard bin 52
- Bin 2 (booklet-maker) 53
- Making copies 55
- Copying photos 56
- Copying on specialty media 56
- Customizing copy settings 57
- Reducing or enlarging copies 59
- Adjusting copy quality 59
- Collating copies 60
- Job interrupt 62
- Placing information on copies 62
- Canceling a copy job 63
- Improving copy quality 66
- E-mailing 67
- Creating an e-mail shortcut 68
- E-mailing a document 68
- E-mailing color documents 69
- Using profiles 70
- Customizing e-mail settings 70
- Canceling an e-mail 71
- Understanding e-mail options 71
- Choosing a fax connection 74
- Using an RJ11 adapter 75
- Connecting to a telephone 79
- Setting the date and time 83
- Sending a fax 84
- Creating shortcuts 84
- Customizing fax settings 86
- Canceling an outgoing fax 87
- Understanding fax options 88
- Improving fax quality 89
- Holding and forwarding faxes 89
- Forwarding a fax 90
- Scanning to an FTP address 91
- Understanding FTP options 93
- Improving FTP quality 94
- Scanning to a computer 95
- Quick Setup 96
- Format Type 96
- Improving scan quality 98
- Printing 99
- Printing information pages 103
- Canceling a print job 104
- Printing in black and white 105
- Using Max Speed and Max Yield 105
- Clearing jams 106
- 2 Flex and stack the paper 107
- 4 Adjust the paper guide 107
- 230–231 paper jams 108
- 200–203 paper jams 108
- 3 Push the green lever down 109
- 4 Close Door A 109
- 6 Remove the jammed paper 110
- 7 Close Door B 110
- 8 Touch Continue 110
- 241 paper jam 111
- 242–244 paper jams 112
- 250 paper jam 114
- 280–282 paper jams 115
- 284–286 paper jams 118
- 289 staple jam 119
- 4 Open the staple cover 120
- Open the lower staple drawer 121
- 290–295 paper jams 122
- 4 Close the ADF cover 123
- 6 Close the scanner cover 123
- 7 Touch Continue 123
- Understanding printer menus 124
- Supplies menu 125
- Paper menu 126
- Configure MP menu 128
- Substitute Size menu 129
- Paper Texture menu 129
- Paper Loading menu 130
- Custom Types menu 131
- Custom Names menu 131
- Custom Bin Names menu 132
- Universal Setup menu 132
- Bin Setup menu 133
- Reports menu 134
- Settings menu 136
- Copy Settings menu 141
- Fax Settings menu 143
- Fax Receive Settings 147
- Fax Log Settings 148
- Speaker Settings 149
- Distinctive Rings 149
- Fax Mode (Fax Server) menu 150
- E-mail Settings menu 151
- E-mail Server Setup menu 154
- FTP Settings menu 155
- Scan to USB Settings 158
- Print Settings 161
- Quality menu 164
- Utilities menu 166
- Setup menu 167
- PostScript menu 169
- PCL Emul menu 170
- PDF menu 172
- HTML menu 173
- Image menu 174
- Security menu 175
- Set Date and Time 179
- Network/Ports menu 180
- IPv6 menu 182
- Active NIC menu 184
- Standard Network menu 184
- Standard USB menu 186
- NetWare menu 187
- Help menu 188
- • Reload the bookmarks 192
- • Send a job to print 194
- Maintaining the printer 203
- Conserving supplies 204
- Ordering supplies 204
- Replacing supplies 205
- 5 Remove the waste toner box 207
- 11 Close Door E6 209
- Cleaning the printhead lenses 210
- 1 Open Door E (front door) 211
- 3 Remove the waste toner box 211
- 8 Insert the waste toner box 213
- 10 Close Door E6 213
- Replacing a photoconductor 214
- Replacing a toner cartridge 217
- Cleaning the scanner glass 220
- Recycling Lexmark products 220
- Moving the printer 220
- Remove the connector bracket 222
- Shipping the printer 224
- Administrative support 225
- Locking the entire printer 227
- Supporting IPSec 228
- Supporting SNMPv3 228
- Using 802.1x authentication 228
- Using Secure mode 229
- Troubleshooting 231
- Solving printing problems 232
- Incorrect characters print 234
- Tray linking does not work 234
- Large jobs do not collate 234
- Unexpected page breaks occur 234
- Solving copy problems 235
- Solving scanner problems 237
- Solving fax problems 238
- Solving option problems 241
- Finisher 242
- Flash memory card 242
- Hard disk with adapter 242
- Solving paper feed problems 243
- Blank pages 245
- Clipped images 246
- Dark lines 246
- Gray background 246
- Incorrect margins 247
- Paper curl 248
- Print irregularities 248
- Repeating defects 249
- Skewed print 249
- Print is too light 249
- Print is too dark 250
- Solid color pages 250
- Toner rubs off 251
- Toner specks 251
- Uneven print density 252
- FAQ about color printing 252
- Contacting Customer Support 255
- Edition notice 256
- Industry Canada (Canada) 257
- India emissions notice 259
- Noise emission levels 259
- Temperature information 260
- Product disposal 260
- Product power consumption 263
- Power Saver 263
- Off mode 263
- Total energy usage 264
- Limited warranty 264
- Limited warranty service 264
- Extent of limited warranty 264
- Limitation of liability 265
- Additional rights 265
- Numerics 266
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