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Lexmark X940e User Manual Page 119
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TROUBLESHOOTING
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289 staple jam
1
Open Door G
.
2
Slide the G5 stapler toward th
e front of the finisher.
3
Lift the lever, and t
hen remove the
staple cartridge.
119
1
2
...
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...
271
272
X940e, X945e
1
Contents
3
Safety information
15
Learning about the printer
17
Using the ADF
18
Using the scanner glass
18
Understanding the home screen
20
• Print job
22
• Copy job
22
• Fax profile
22
• E-mail send
22
Sample screen one
23
Sample screen two
24
Other touch-screen buttons
25
Features
26
Installing options
27
Installing a memory card
28
5 Reinstall the system board
30
Reinstalling the system board
31
Attaching cables
32
Loading the 520-sheet trays
34
Using the multipurpose feeder
38
Linking and unlinking trays
41
Paper guidelines
43
Unacceptable paper
44
Selecting paper
44
Using recycled paper
44
Using letterhead
45
Using transparencies
46
Using envelopes
47
Using labels
47
Using card stock
48
Storing paper
48
Supported finishing features
51
Horizonal transport unit
52
Finisher standard bin
52
Bin 2 (booklet-maker)
53
Making copies
55
Copying photos
56
Copying on specialty media
56
Customizing copy settings
57
Reducing or enlarging copies
59
Adjusting copy quality
59
Collating copies
60
Job interrupt
62
Placing information on copies
62
Canceling a copy job
63
Improving copy quality
66
E-mailing
67
Creating an e-mail shortcut
68
E-mailing a document
68
E-mailing color documents
69
Using profiles
70
Customizing e-mail settings
70
Canceling an e-mail
71
Understanding e-mail options
71
Choosing a fax connection
74
Using an RJ11 adapter
75
Connecting to a telephone
79
Setting the date and time
83
Sending a fax
84
Creating shortcuts
84
Customizing fax settings
86
Canceling an outgoing fax
87
Understanding fax options
88
Improving fax quality
89
Holding and forwarding faxes
89
Forwarding a fax
90
Scanning to an FTP address
91
Understanding FTP options
93
Improving FTP quality
94
Scanning to a computer
95
Quick Setup
96
Format Type
96
Improving scan quality
98
Printing
99
Printing information pages
103
Canceling a print job
104
Printing in black and white
105
Using Max Speed and Max Yield
105
Clearing jams
106
2 Flex and stack the paper
107
4 Adjust the paper guide
107
230–231 paper jams
108
200–203 paper jams
108
3 Push the green lever down
109
4 Close Door A
109
6 Remove the jammed paper
110
7 Close Door B
110
8 Touch Continue
110
241 paper jam
111
242–244 paper jams
112
250 paper jam
114
280–282 paper jams
115
284–286 paper jams
118
289 staple jam
119
4 Open the staple cover
120
Open the lower staple drawer
121
290–295 paper jams
122
4 Close the ADF cover
123
6 Close the scanner cover
123
7 Touch Continue
123
Understanding printer menus
124
Supplies menu
125
Paper menu
126
Configure MP menu
128
Substitute Size menu
129
Paper Texture menu
129
Paper Loading menu
130
Custom Types menu
131
Custom Names menu
131
Custom Bin Names menu
132
Universal Setup menu
132
Bin Setup menu
133
Reports menu
134
Settings menu
136
Copy Settings menu
141
Fax Settings menu
143
Fax Receive Settings
147
Fax Log Settings
148
Speaker Settings
149
Distinctive Rings
149
Fax Mode (Fax Server) menu
150
E-mail Settings menu
151
E-mail Server Setup menu
154
FTP Settings menu
155
Scan to USB Settings
158
Print Settings
161
Quality menu
164
Utilities menu
166
Setup menu
167
PostScript menu
169
PCL Emul menu
170
PDF menu
172
HTML menu
173
Image menu
174
Security menu
175
Set Date and Time
179
Network/Ports menu
180
IPv6 menu
182
Active NIC menu
184
Standard Network menu
184
Standard USB menu
186
NetWare menu
187
Help menu
188
• Reload the bookmarks
192
• Send a job to print
194
Maintaining the printer
203
Conserving supplies
204
Ordering supplies
204
Replacing supplies
205
5 Remove the waste toner box
207
11 Close Door E6
209
Cleaning the printhead lenses
210
1 Open Door E (front door)
211
3 Remove the waste toner box
211
8 Insert the waste toner box
213
10 Close Door E6
213
Replacing a photoconductor
214
Replacing a toner cartridge
217
Cleaning the scanner glass
220
Recycling Lexmark products
220
Moving the printer
220
Remove the connector bracket
222
Shipping the printer
224
Administrative support
225
Locking the entire printer
227
Supporting IPSec
228
Supporting SNMPv3
228
Using 802.1x authentication
228
Using Secure mode
229
Troubleshooting
231
Solving printing problems
232
Incorrect characters print
234
Tray linking does not work
234
Large jobs do not collate
234
Unexpected page breaks occur
234
Solving copy problems
235
Solving scanner problems
237
Solving fax problems
238
Solving option problems
241
Finisher
242
Flash memory card
242
Hard disk with adapter
242
Solving paper feed problems
243
Blank pages
245
Clipped images
246
Dark lines
246
Gray background
246
Incorrect margins
247
Paper curl
248
Print irregularities
248
Repeating defects
249
Skewed print
249
Print is too light
249
Print is too dark
250
Solid color pages
250
Toner rubs off
251
Toner specks
251
Uneven print density
252
FAQ about color printing
252
Contacting Customer Support
255
Edition notice
256
Industry Canada (Canada)
257
India emissions notice
259
Noise emission levels
259
Temperature information
260
Product disposal
260
Product power consumption
263
Power Saver
263
Off mode
263
Total energy usage
264
Limited warranty
264
Limited warranty service
264
Extent of limited warranty
264
Limitation of liability
265
Additional rights
265
Numerics
266
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