X940e, X945eUser's GuideApril 2007 www.lexmark.comLexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., register
Maintaining the printer...203Storing supplies...
Job type DescriptionConfidential When you send a Confidential print job to the printer, you must create a PINin Print Properties. The PIN must be four
3 From the radio group, select your job type (Confidential, Reserve, Repeat, or Verify), and then assign a username. For a confidential job, also ente
Notes:• Hi-Speed USB devices must support the Full-speed standard. Devices supporting only USB Low-speedcapabilities are not supported.• USB devices m
Printing information pagesPrinting a menu settings pagePrint a menu settings page to review the current menu settings and to verify printer options ar
Canceling a print jobThere are several methods for canceling a print job. The following sections explain how to cancel a print job fromthe control pan
Printing in black and whiteTo print all text and graphics using only the black toner cartridge, set the printer to Black Only.Note: The printer driver
Clearing jamsAvoiding jamsThe following hints can help you avoid jams:• Use only recommended paper or specialty media.For more information, see the Ca
Jam numbers Area name Instructions1200–203 Door A Open Door A, and then remove the jam.2230–231 Door B Open Doors A and B, and then remove any jams.32
200–203 paper jams1 Open Door A by lifting the release latch and lowering the door.CAUTION: The inside of the printer might be hot. To reduce the risk
2 Lift the green lever, and then pull the paper up and toward you.Note: Make sure all paper fragments are removed.3 Push the green lever down.4 Close
Troubleshooting...231Checking an unresponsive pr
5 Pull the multipurpose feeder down, and then open Door B.6 Remove the jammed paper.7 Close Door B.8 Touch Continue. 110
241 paper jam1 Open Door C.2 Pull the paper down and toward you.Note: Make sure all paper fragments are removed.3 Close Door C.4 Open Tray 1, and then
242–244 paper jams1 Open Door D.2 Pull the paper down and away from the printer.Note: Make sure all paper fragments are removed.3 Close Door D. 112
4 Clear crumpled paper from Trays 2–4.a Open Tray 2, and then remove any crumpled paper.b Close Tray 2.c Open Tray 3, and then remove any crumpled pap
e Open Tray 4, and then remove any crumpled paper.f Open the inside cover, and then remove any jammed paper.g Close the inside cover, and then close T
3 Load the paper into the multipurpose feeder.4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the pap
283–284 and 287–288 paper jamsCovers, knobs, and handles located behind finisher Door GCover, knob, or handle name1Cover G12Cover G23Knob G34Cover G45
Cover, knob, or handle name7Handle G91 Open Door G.2 Lift both Cover G1 levers, and then remove any jammed paper.3 Move Cover G2 to the right, and the
7 Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammedpaper.8 Close Door G.9 Touch Conti
289 staple jam1 Open Door G.2 Slide the G5 stapler toward the front of the finisher.3 Lift the lever, and then remove the staple cartridge. 119
Error message about reading USB drive appears...232Jobs do not print.
4 Open the staple cover.5 Remove the jammed staple, and then close the cover.6 Place the staple cartridge into the upper stapler. 120
7 Open the lower staple drawer.8 Remove the staple cartridge identified on the display.9 Remove the jammed staples, and then place the staple cartridg
10 Close the staple drawer.11 Close Door G.12 Touch Continue.290–295 paper jams1 Remove all original documents from the ADF.2 Open the ADF cover, and
4 Close the ADF cover.5 Open the scanner cover, and then remove any jammed pages.6 Close the scanner cover.7 Touch Continue. 123
Understanding printer menusMenus listA number of menus are available to make it easy for you to change printer settings. To access the menus,touch on
Supplies menuMenu item DescriptionCyan, Magenta, Yellow, or Black TonerLowReplaceMissing or DefectiveOKUnsupportedShows the status of the toner cartri
Paper menuDefault Source menuMenu item DescriptionDefault SourceTray <x>MP FeederManual PaperManual EnvSets a default paper source for all print
Menu item DescriptionMP Feeder Size11 x 17A3A4A5ExecutiveFolioJIS B4JIS B5LegalLetterStatementUniversal7 3/4 Envelope10 EnvelopeDL EnvelopeC5 Envelope
Menu item DescriptionManual Paper TypePlain PaperCard StockTransparencyGlossyLabelsBondLetterheadPreprintedColored PaperCustom Type <x>Specifies
Substitute Size menuMenu item DescriptionSubstitute SizeOffStatement/A5Letter/A411 x 17/A3All ListedSubstitutes a specified paper size if the requeste
Characters have jagged or uneven edges...246Clipped image
Menu item DescriptionEnvelope TextureSmoothNormalRoughSpecifies the relative texture of the envelopes loaded in a specific trayNote: Normal is the fac
Menu item DescriptionPreprinted LoadingDuplexOffDetermines whether 2-sided printing occurs for all jobs thatspecify Preprinted as the paper typeNote:
Custom Bin Names menuMenu Item DescriptionStandard Bin<none>Specifies a custom name for the Standard BinBin 1<none>Specifies a custom name
Bin Setup menuMenu Item DescriptionOutput BinStandard BinBin 1Bin 2Identifies installed output binsNote: Standard Bin is the factory default setting.C
Reports menuReports menuMenu item DescriptionMenu Settings Page<none>Prints a report containing information about paper loaded into trays,instal
Menu item DescriptionPrint Fonts<none>Prints a report of all the fonts available for the printer language currentlyset in the printerPrint Direc
Settings menuGeneral Settings menuMenu item DescriptionDisplay LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomi
Menu item DescriptionKeyboardAccents/Symbols TabRussian/Polish TabKorean TabEnables access to accent marks and symbols from the printercontrol panel k
Menu item DescriptionAllow Background RemovalOnOffSpecifies whether image background removal is allowedduring copy, fax, e-mail, FTP, or scan to USBNo
Menu item DescriptionTimeoutsStandby ModeDisabled2–240Specifies the number of minutes of inactivity before the systementers a lower power stateNote: 1
Menu item DescriptionPrint RecoveryAuto ContinueDisabled5–255Lets the printer automatically continue printing from certainoffline situations when not
Copy Settings menuMenu item DescriptionContentText/PhotoPhotographPrinted ImageTextSpecifies the type of content contained in the copy jobNotes:• Text
Menu item DescriptionPunchOnOffEnables hole punchingNote: On is the factory default setting.StapleOnOffEnables staplingNote: On is the factory default
Menu item DescriptionNumber of Copies<none>Specifies the number of copies for the copy jobOverlayOffUrgentConfidentialCopyDraftCustomSpecifies o
Menu item DescriptionEnable Manual FaxOnOffSets the printer to fax manually only, which requires a line splitter and atelephone hand setNotes:• Use a
Fax Send SettingsMenu item DescriptionResolutionStandardFineSuper FineUltra FineSpecifies quality in dots per inch (dpi). A higher resolution gives gr
Menu item DescriptionAutomatic Redial0–9Specifies the number of times the printer tries to send the fax to a specifiednumberNote: 5 is the factory def
Menu item DescriptionScan edge to edgeOnOffSpecifies if the original document is scanned edge-to-edgeNote: Off is the factory default setting.Fax Rece
Menu item DescriptionForward toFaxE-mailFTPLDSSSpecifies the type of recipient to which faxes will be forwardedNote: This item is available only from
Menu item DescriptionLogs DisplayRemote Station NameDialed NumberSpecifies whether printed logs display the dialed number or the station namereturnedE
Safety informationConnect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.Refer service
Fax Mode (Fax Server) menuFax Server mode sends the fax job to a fax server for transmission.Fax Server SetupMenu item DescriptionTo FormatReply Addre
Menu item DescriptionOriginal SizeLetterLegalExecutiveTabloidFolioStatementA3A4A5JIS B4JIS B5Book OriginalAuto Size SenseMixed SizesSpecifies the pape
Menu item DescriptionResolution75150200300400600Specifies how many dots per inch are scannedNote: 150 dpi is the factory default setting.Darkness-5 to
Menu item DescriptionJPEG Quality5–90Sets the quality of a JPEG text or text/photo image in relation to file size andthe quality of the imageNotes:• 7
Menu item DescriptionAllow Save as ShortcutOnOffLets you save e-mail addresses as shortcuts at the deviceNotes:• Off is the factory default setting.•
Menu item DescriptionE-mail Server SetupSend me a copyNever appearsOn by defaultOff by defaultAlways OnSends a copy of the e-mail back to the creator
Menu item DescriptionContentText/PhotoPhotographTextSpecifies the type of content that will be scanned to FTPNotes:• Text/Photo is the factory default
Menu item DescriptionDuplexOffLong edgeShort edgeSpecifies how the text and graphics are oriented on the pageNotes:• Off is the factory default settin
Menu item DescriptionFTP bit Depth8 bit1 bitEnables the Text/Photo mode to have smaller file sizes by using 1-bit imageswhen Color is set to OffNote:
Menu item DescriptionContentText/PhotoPhotographTextSpecifies the type of content that will be scanned to USBNotes:• Text/Photo is the factory default
This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.CAUTION: If you are installing memory or opti
Menu item DescriptionDuplexOffLong edgeShort edgeSpecifies how the text and graphics are oriented on the pageNotes:• Off is the factory default settin
Menu item DescriptionBackground Removal-4 to +4Adjusts the amount of background visible on a copyNote: 0 is the factory default setting.ContrastBest f
Menu item DescriptionCollationOnOffStacks the pages of a print job in sequence when printing multiple copiesNotes:• Off is the factory default setting
Menu item DescriptionMultipage ViewAutoLong EdgeShort EdgeSpecifies the orientation of a multiple-page sheetNotes:• Auto is the factory default settin
Quality menuMenu item DescriptionPrint ModeColorBlack OnlySpecifies whether images are printed in grayscale or in colorNote: Color is the factory defa
Menu item DescriptionRGB Saturation0–5Adjusts saturation in color outputsNotes:• 0 is the factory default setting.• This does not affect files where C
Menu item DescriptionManual ColorCMYK ImageUS CMYKEuro CMYKVivid CMYKOffCMYK TextUS CMYKEuro CMYKVivid CMYKOffCMYK GraphicsUS CMYKEuro CMYKVivid CMYKO
Menu item DescriptionJob Acct StatPrintClearPrints a list of all stored job statistics or deletes the information from the printerhard diskNotes:• A p
Menu item DescriptionBlack Only ModeOffOnPrints all text and graphics using only the black toner cartridgePrinter UsageMax SpeedMax YieldSpecifies how
Menu item DescriptionFactory DefaultsDo Not RestoreRestore NowReturns the printer settings to the factory default settingsNotes:• Do Not Restore is th
Learning about the printerPrinter configurationsBasic models1Automatic Document Feeder (ADF)2Control panel3Standard exit bin4Standard 520-sheet tray (
PCL Emul menuMenu item DescriptionFont SourceResidentDiskFlashDownloadAllSpecifies the set of fonts used by the Font Name menu itemNotes:• Resident is
Menu item DescriptionPCL Emulation SettingsOrientationPortraitLandscapeSpecifies the orientation of text and graphics on the pageNotes:• Portrait is t
Menu item DescriptionTray RenumberAssign MP FeederOffNone0–199Assign Tray <x>OffNone0–199Assign Manual PaperOffNone0–199Assign Man EnvOffNone0–1
HTML menuMenu item DescriptionFont NameAlbertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCo
Menu item DescriptionBackgroundsDo Not PrintPrintSpecifies whether to print backgrounds on HTML documentsNote: Print is the factory default setting.Im
Security menuMenu item DescriptionAuthentication ModeAuthentication disabledNTLMLDAPLDAP and GSSAPIInternalKerberos 5Specifies the authentication meth
Menu item DescriptionFunction AccessFTP AccessNo authenticationrequiredRequire User ID onlyRequire User ID andPasswordFunction disabledEnables access
Menu item DescriptionFunction AccessProfile AccessNo authentication requiredRequire User ID onlyRequire User ID andPasswordFunction disabledEnables ac
Menu item DescriptionPassword ProtectSettingsAccept AdvancedPassword onlyAccept Advanced andUser PasswordsNot ProtectedProtects access to the Settings
Menu item DescriptionPassword ProtectNTLM Authentication SetupRegister with NT DomainDomain NameDomain PDCAllows registration or registration removal
Understanding the ADF and scanner glassADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small items (s
Menu item DescriptionMonthJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberSpecifies the monthDay0–31Specifies the dayHour0–2
Menu item DescriptionTCP/IPSet HostnameAddressNetmaskGatewaySpecifies the current TCP/IP address informationNote: This is a four-field IP address.TCP/
Menu item DescriptionTCP/IPWINS Server AddressDNS Server AddressBackup DNS Server AddressDomain Search OrderRestricted Server ListMTUDefault TTLDDNSmD
Menu item DescriptionIPv6Enable DHCPv6YesNoEnables DHCPv6 in the printerNote: No is the factory default setting.E-mail Server Setup menuUse the follow
Menu item DescriptionE-mail Server SetupLimit destinationsSends an e-mail only when the address contains the domain name,such as a company domain name
Menu item DescriptionNPA ModeOffAutoSets the printer to perform the special processing required for bidirectionalcommunication following the conventio
Standard USB menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print jobreceived through a
Menu item DescriptionJob BufferingOnOffAutoTemporarily stores jobs on the printer hard disk before printingNotes:• Off is the factory default setting.
Menu item DescriptionPacket BurstOnOffReduces network traffic by allowing the transfer and acknowledgement ofmultiple data packets to and from the Net
Menu item DescriptionE-mail guide Provides information about sending e-mails using addresses, shortcutnumbers, or the address book, and changing setti
Understanding the control panelABCDEFGHIJKLMNOPQRSTUVWXYZ12345678Control panel item Description1Display View scanning, copying, faxing, and printing o
Understanding printer messagesList of status and error messagesAnsweringThe printer is answering a fax call. Wait for the message to clear.Bin <x&g
Close door <x>Close the specified door.Connect <x>bpsThe fax is connected. Wait for the message to clear.Note: <x> is the baud rate
Enter PINEnter the PIN you created in Print Properties when the confidential job was sent for printing.Enter PIN to lockEnter the PIN you created to l
Invalid file formatA file stored on the USB drive is invalid. The file extension is correct, but the file contents are not properly formatted.Convert
No answerA fax number is dialed, but no connection is made. Wait for the message to clear.No dial toneThe printer does not have a dial tone. Wait for
ReadyThe printer is ready to receive print jobs.Receive completeThe printer has received an entire fax job. Wait for the message to clear.Receiving pa
Restoring Factory DefaultsWait for the message to clear.When factory default settings are restored:• All downloaded resources in the printer memory ar
System busy, preparing resources for job.Not all resources needed for the job are available. Wait for the message to clear.System busy, preparing reso
• Check tray length and width guides and make sure the paper is properly loaded in the tray.• Check the Print Properties settings to make sure the pri
50 PPDS font error• Touch Continue to clear the message and continue printing.• The printer cannot find a requested font. From the PPDS menu, select B
Control panel item Description6Start• Press to initiate the current job indicated on the display.• From the home screen, press to start a copy job
56 Parallel port <x> disabled• Touch Continue to clear the message.The printer discards any data received through the parallel port.• Make sure
4 Connect the power cord to a properly grounded outlet.5 Turn the printer power back on.61 Remove defective hard disk• Touch Continue to clear the mes
84 Replace black pc unitThe black photoconductor is exhausted. Install a new photoconductor.84 Replace color pc unitsOne or more of the color photocon
Maintaining the printerPeriodically, certain tasks are required to maintain optimum print quality.Storing suppliesChoose a cool, clean storage area fo
Conserving suppliesThere are some settings you can change from the control panel that will help you conserve toner and paper. Formore information, see
See the illustrations inside the stapler finisher door for more information.Part name Part numberStaple Cartridges–3 pack (Staples G5) 25A0013Advanced
5E6 Door tab1 Unpack the replacement waste toner box and accessories.2 Open Door E (front printer door).Warning: To avoid overexposing the photoconduc
3 Grasp the E6 Door tab, and then push the door down.4 Remove the old printhead lens cleaner from Door E, and then discard it.5 Remove the waste toner
6 Place the plastic cover over the waste toner box.7 Place the waste toner box in the recycling bag.8 Use the new printhead lens cleaner to clean the
9 Insert the new waste toner box.10 Place the new printhead lens cleaner in the notches of Door E.11 Close Door E6. 209
Display item Description4Status message bar• Shows the current printer status such as Ready or Busy.• Shows printer conditions such as Toner Low.• Sho
12 Close Door E.13 Remove all paper from the printer paper path.Visit www.lexmark.com/recycling to learn how to recycle the waste toner box.Cleaning t
5E6 Door tab1 Open Door E (front door).Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.2 Grasp
5 Insert the padded tip of the printhead lens cleaner into the first printhead lens opening.6 Push the printhead lens cleaner all the way to the back
8 Insert the waste toner box.9 Place the printhead lens cleaner in the notches of Door E.10 Close Door E6. 213
11 Close Door E.Replacing a photoconductorReplace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, andyellow
3 Remove the photoconductor(s) specified on the display.Photoconductor color Opening nameBlack E1Cyan E2Magenta E3Yellow E44 Unpack the replacement ph
6 Remove the tape from the top of the photoconductor.7 Press the button forward to insert the photoconductor while removing the casing.8 Lift the bar
9 Close Door E.Replacing a toner cartridgeReplace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace <color> tonera
5 Remove the cartridge by gently pulling it away from the printer.6 Align the arrow-shaped handle with the unlock symbol, and then insert the toner ca
8 Close Door E.Cleaning the exterior of the printer1 Make sure that the printer is turned off and unplugged from the wall outlet.CAUTION: To avoid the
Button Button name FunctionUnlock Device This button appears on the screen when the printeris locked. The control panel buttons and shortcutscannot be
Cleaning the scanner glassClean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.1 Slightly damp
Follow these guidelines to avoid personal injury or printer damage:• Use two people to roll the printer.• Use two people to roll the scanner while it
2 Unplug the printer power cord.3 Remove the connector bracket.4 Disconnect all cables from the back of the printer and scanner.5 Remove any paper or
6 Remove any paper or specialty media from the multipurpose feeder.7 Grasp the extension on the multipurpose feeder, and then fully collapse it.8 Push
150 mm (2 in.)2825 mm (2.7 ft)3418 mm (1.4 ft)4100 mm (4 in.)51750 mm (5.8 ft)3 Complete the setup of the printer and scanner by completing the “Setti
Administrative supportAdjusting the brightness of the displayIf you are having trouble reading your display, the LCD brightness can be adjusted throug
6 Touch repeatedly until Power Saver appears.7 Touch to decrease the time, or touch to increase the time.The settings available range from 2–240
Locking the control panel menus using the Embedded Web ServerYou can use the control panel lockout functionality to create a PIN and choose specific m
Supporting IPSecInternet Protocol Security (IPSec) provides authentication and encryption at the network layer allowing all applicationand network con
To install and use certificates as part of the credentials:1 Open a Web browser. In the address bar, type the IP address of the printer or print serve
Sample screen oneButton Button name FunctionScroll down Opens a drop-down listLeft scroll decrease button Scrolls to another value in decreasing order
5 Click TCP/IP Port Access.6 Select the Secure Mode Active check box.Note: If Secure Mode Active is gray or not selectable, create an administrative p
TroubleshootingChecking an unresponsive printerIf your printer is not responding, make sure:• The power cord is plugged into the printer and a properl
2 Press the A1 green lever down to its normal position.3 Close Door A.Solving printing problemsMultiple-language PDFs do not printThe documents contai
Check to see if the paper tray is emptyLoad paper in the tray.Make sure the correct printer software is installed•Verify that you are using the correc
5 Touch repeatedly until Print Recovery appears.6 Touch until Off appears.7 Touch Submit.8 Touch .Job prints from the wrong tray or on the wrong
3 Touch Settings.4 Touch General Settings.5 Touch repeatedly until Timeouts appears.6 Touch Timeouts.7 Touch the next to Print Timeout repeatedly
Is the toner low?When 88 <color> Toner Low appears or when the print becomes faded, replace the toner cartridge(s).Is the scanner glass dirty?Cl
Solving scanner problemsChecking an unresponsive scannerIf your scanner is not responding, make sure:• The three cables located on the back of the sca
Check the document placementMake sure the document or photo is loaded facedown on the scanner glass in the upper left corner.Partial document or photo
Check the telephone wall jack1Plug a telephone into the wall jack.2 Listen for a dial tone.3 If you do not hear a dial tone, plug a different telephon
Button Button name FunctionBack When the button is shaped like this, no other navigation is possiblefrom this screen except to go back.Back When the b
Can send but not receive faxesThese are possible solutions. Try one or more of the following:Is there paper in the paper tray(s)?Make sure paper is lo
• Increase the fax scan resolution, if possible.Is the toner low?When 88 <color> toner low appears or when you experience faded print, replace t
Check to see if the option is connected to the printer1Turn the printer off.2 Unplug the printer.3 Check the connection between the option and the pri
Internal print serverIf the internal print server does not operate correctly, these are possible solutions. Try one or more of the following:Check the
Note: Do not load A4- or letter-size paper in the multipurpose feeder.Is the letter- or A4-size paper loaded in a 520-sheet tray?The finisher will not
Solving print quality problemsThe information in the following topics may help you solve print quality problems. If these suggestions still do notcorr
Characters have jagged or uneven edgesIf you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and th
Incorrect marginsCheck the paper guidesMove the guides in the tray to the correct positions for the paper size loaded.Check the Paper Size settingMake
Paper curlThese are possible solutions. Try one or more of the following:Check the Paper Type settingMake sure the Paper Type setting matches the pape
Repeating defectsDo marks occur repeatedly only in one color and multiple times on a page?Replace the photoconductor(s) if the defects occur every:• 4
Button Button name FunctionCancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows threeheadings: Print, Fax, and Network.The following
Check the paperAvoid textured paper with rough finishes.Check the Paper Type settingMake sure the Paper Type setting matches the paper loaded in the t
Toner fog or background shading appears on the pageA toner cartridge may be defectiveReplace the toner cartridge.Are the photoconductors worn or defec
Transparency print quality is poorCheck the transparenciesUse only transparencies recommended by the printer manufacturer.Check the Paper Type setting
Should I use PostScript or PCL emulation printer software? What settings should I use for the best color?The PostScript driver is strongly recommended
Manual Color menuObject type Color conversion tablesRGB ImageRGB TextRGB Graphics• Vivid—Produces brighter, more saturated colors and may beapplied to
To access a detailed Color Samples set from the Embedded Web Server:1 Open a Web browser.2 In the address bar, type the network printer IP address.3 C
NoticesProduct name:Lexmark X940e, Lexmark X945eMachine type:7510Model(s):030, 230Edition noticeApril 2007The following paragraph does not apply to an
ConventionsNote: A Note identifies something that could help you.Warning: A Warning identifies something that could damage your product hardware or so
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly prohibited per regulationsof Industry Ca
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirementsand other relevant p
FeaturesFeature Feature name DescriptionMenus SettingsCopy SettingsNumber of CopiesMenu trail line A Menu trail line is located at the top of each
Note: Some modes may not apply to your product.1-meter average sound pressure, dBAPrinting 52 dBAScanning 54 dBACopying 53 dBAReady 32 dBAValues are s
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of thisequipment. If thi
Notice to users of the New Zealand telephone networkThe following are special conditions for the Facsimile User Instructions. The grant of a telepermi
Laser noticeThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, andelsewhe
Total energy usageIt is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of W
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer—Operation of a product beyond the limit of its duty cycle—Use of printing m
IndexNumerics1133-sheet tray loading 371565 Emul Error Load EmulOption 197200–289.yy paper jam 202289 Staple error <x> 202290-295.yy scanner
poor scanned image quality 237scanner unit does not close 235copying adding a date and time stamp 62adding an overlay message 63adjusting quality
labels 47letterhead 45transparencies 46Hhard disk disabling encryption 226enabling encryption 226hard disk with adapter troubleshooting 242held
memory cards 27port interface card 30options, touch-screen copy 63, 64e-mail 71, 72fax 88, 89FTP 93, 94scan to computer 96, 97ordering photocon
Installing optionsInstalling internal optionsCAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the pri
Clearing job accountingstatistics 190Close cover<x> 190Close door <x> 191Connect <x>bps 191Copies 191Defragmenting Flash 191De
partial document or photo scans 238scan was not successful 237scanner unit does not close 235scanning takes too long or freezes thecomputer 237sca
troubleshooting, printer options drawers 242finisher 242flash memory card 242hard disk with adapter 242internal print server 243memory card 243o
b Gently pull the cover and system board away from the printer, and then remove it.2 Use the illustration below to locate the appropriate connector.Wa
An optional memory card can be purchased separately and attached to the system board. To install the memorycard:1 Access the system board.2 Unpack the
ContentsSafety information...15Learning about the
1Plastic pins2Metal pins4 Push the card firmly into place.Notes:• The entire length of the connector on the card must touch and be flush against the s
An internal print server allows connection from the printer to the local area network (LAN). An optional port interfacecard expands the ways the print
Note: This operation requires a #2 Phillips screwdriver.1 Gently insert the system board into the printer.2 Replace the cover screws, and then turn th
1USB port2Ethernet port3Scanner connector4Scanner connector 33
Loading paper and specialty mediaThis section explains how to load the 520-, 850-, and 1150-sheet trays, and the multipurpose feeder. It also includes
2 Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the papersize being loaded.3 Squeeze the length
Long-edge orientation Short-edge orientation6 Make sure the paper guides are secure against the edges of the paper.7 Align the tray, and insert it.8 I
Loading the 867- and 1133-sheet traysAlthough the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper size
4 Load the paper stack with the recommended print side faceup.5 Make sure the paper guides are secure against the edges of the paper.6 Insert the tray
3Stack height limiter1 Pull the multipurpose feeder tray down.2 Grasp the extension, and gently pull it out until it is fully extended.3 Prepare the p
Selecting preprinted forms and letterhead...44Using rec
4 Load the paper, and then adjust the paper guides so that they lightly touch the edges of the paper stack.• Load letter, A4, and transparencies with
Configuring Universal paper settingsThe Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the p
Changing a Custom Type <x> nameYou can use the Embedded Web Server or MarkVisionTM to define a name other than Custom Type <x> for eachof
Paper and specialty media guidePaper guidelinesPaper characteristicsThe following paper characteristics affect print quality and reliability. Consider
Unacceptable paperThe following paper types are not recommended for use with the printer:• Chemically treated papers used to make copies without carbo
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of testpaper from around the world, using cham
Short-edge orientationWithout finisher With finisher installedLoading letterhead in the 867-sheet trayWithout finisher With finisher installedLoading
• Use transparencies that are 0.12–0.14 mm (4.8–5.4 mil) in thickness or 161–179 g/m2 in weight. Print qualityand durability depend on the transparenc
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheetsalso contaminate the printer a
For information on card stock and labels, see the Card Stock & Label Guide.Paper sizes supported by the printerPaper size Dimensions 520-sheettray
Copying multiple pages onto a single sheet...60Creating a
Paper size Dimensions 520-sheettrays(standard oroptional)High capacityfeederMultipurposefeederDuplex unit9 Envelope98 x 225 mm(3.9 x 8.9 in.)X X X10 E
The Finisher standard bin and Bin 1 support 60–220 g/m2 (16–60 lb) paper weights. Bin 2 (booklet-maker) supports60–90 g/m2 (16–24 lb) paper weights pl
3Finisher bin 14Finisher bin 2 (booklet-maker)Notes:• The finisher shown above, is the booklet finisher. Bin 2 is available only when the booklet fini
SizePunch*Offset Single/double staple Double dual stapleStatement X X XTabloid XUniversalEnvelopes (anysize)X X X X* For the Universal paper size, the
Size Bi fold Booklet fold Saddle stapleEnvelopes (any size) X X XSEF—The paper is loaded in the short edge orientation. The short edge of the paper en
CopyingADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such aspostcards or photos), tran
Copying using the scanner glass (flatbed)1 Place an original document facedown on the scanner glass in the upper left corner.2 On the home screen, tou
3 On the home screen, touch Copy.4 Touch Copy from, and then identify the size of the original document.5 Touch Copy to, and then touch the tray that
Copying a document that contains mixed paper sizesUse the ADF to copy an original document that contains mixed paper sizes. Depending on the paper siz
4 From the Sides (Duplex) area, touch the button that looks the way you want your copies duplexed.The first number represents sides of the original do
Orientation...
Collating copiesIf you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas groups of p
Notes:• The Paper Size must be set to Letter, Legal, A4, or B5 JIS.• The Copy Size must be set to 100%.1 Load an original document faceup and short ed
9 Load the next document faceup, short-edge first into the ADF or facedown on the scanner glass, and then touchScan the Automatic Document Feeder or S
Placing an overlay message on each pageAn overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft.To
Copy toThis option opens a screen where you can enter the size and type of paper on which your copies will be printed.• Touch a paper size button to s
Paper SaverThis option lets you print two or more sheets of an original document together on the same page. Paper Saver isalso called N-up printing. T
• Color—Use this setting to copy the original document in color.• Gray—Use this setting to copy the original document in grayscale.Advanced DuplexThis
E-mailingADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such aspostcards or photos), tr
5 Click Manage E-mail Shortcuts.6 Fill in the fields with the appropriate information.7 Click Submit.Creating an e-mail shortcutCreating an e-mail sho
4 Enter the e-mail address or shortcut number.To enter additional recipients, press Next Address, and then enter the address or shortcut number you wa
Darkness ...
6 Touch Color.7 Touch E-mail It.Using profilesCreating an e-mail profile1 Open a Web browser.2 In the address bar, type the IP address of the printer,
9 Touch Message.10 Type an e-mail message.11 Touch Done.12 Touch E-mail It.Changing the output file type1 Load an original document faceup, short edge
OrientationThis option tells the printer whether the original document is in portrait or landscape orientation and then changesthe Sides and Binding s
• Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminatean equal area around all four sides of the p
FaxingADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such aspostcards or photos), trans
Equipment Benefits• The printer• A telephone• An answering machine• Three telephone cordsReceive both incoming voice messages and faxes.• The printer•
If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect theequipment:1 Remove the plug from the EXT
Country/region• Saudi Arabia• United Arab Emirates• Egypt• Bulgaria• Czech Republic• Belgium• Australia• South Africa• Greece• Israel• Hungary• Poland
Country/region• Germany• Austria• SwitzerlandThere is a plug installed in the EXT port of the printer. This plug is necessary for the proper function
4 If you would like to use the same line for both fax and telephone communication, connect a second telephoneline (not provided) between the telephone
Printing...99Installing printer
3 Remove the protective plug from the EXT port of the printer.4 Connect the other telephone cord to a telephone, and then plug it into the EXT port
3 Remove the protective plug from the EXT port of the printer.4 Connect a second telephone cord from the telephone to the answering machine.5 Connec
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack.3 Remove the protective plug from
Setting the outgoing fax name and numberTo have the designated fax name and fax number printed on outgoing faxes:1 Open a Web browser.2 In the address
Sending a faxSending a fax using the control panel1 Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass.N
5 Click Fax Shortcut Setup.6 Type a unique name for the shortcut, and then enter the fax number.To create a multiple-number shortcut, enter the fax nu
Using the address bookNote: If the address book feature is not enabled, contact your system support person.1 Load an original document faceup, short-e
5 Touch Options.6 From the Darkness area, touch to reduce the darkness of the fax, or touch to increase the darkness ofthe fax.7 Touch Fax It.Send
Canceling a fax after the original documents have been scanned to memory1 On the home screen, touch Cancel Jobs.The Cancel Jobs screen appears.2 Touch
Advanced OptionsTouching this button opens a screen where you can change Delayed Send, Advanced Imaging, Custom Job,Transmission Log, Scan Preview, Ed
Understanding printer menus...124Menus list...
5 Click Analog Fax Setup.6 Click Holding Faxes.7 Enter a password in the Print Faxes Password box.8 In the Held Fax Mode box, click one of the followi
Scanning to an FTP addressADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small items (such aspostcar
Scanning to an FTP address using a shortcut numberFor information on creating shortcuts, see the section in this chapter on creating shortcuts.1 Load
Creating an FTP destination shortcut using the touch screen1 On the home screen, touch FTP.2 Type the address of the FTP site.3 Touch Save as Shortcut
Advanced OptionsTouching this button opens a screen where you can change Advanced Imaging, Custom Job, Transmission Log,Scan Preview, Edge Erase, and
Scanning to a computer or USB flash memorydeviceADF Scanner glassUse the ADF for multiple-page documents.Use the scanner glass for single pages, small
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut numberwhen you are ready to scan your documents.a Load
• JPEG—Each page of the output is saved in a separate one-page file. When multiple pages are scanned, theoutput is a series of one-page files.Compress
• Contrast—Touch to increase the contrast, or touch to decrease the contrast.• Shadow Detail—Touch to increase the visible detail in the shadows
PrintingThis chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialtymedia can affect how reliabl
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