Lexmark X940e User Manual Page 12
- Page / 272
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Error message about reading USB drive appears....................................................................................232
Jobs do not print.......................................................................................................................................232
Confidential and other held jobs do not print............................................................................................233
Job takes longer than expected to print....................................................................................................233
Job prints from the wrong tray or on the wrong paper..............................................................................234
Incorrect characters print..........................................................................................................................234
Tray linking does not work........................................................................................................................234
Large jobs do not collate ..........................................................................................................................234
Unexpected page breaks occur................................................................................................................234
Solving copy problems....................................................................................................................235
Copier does not respond ..........................................................................................................................235
Scanner unit does not close .....................................................................................................................235
Poor copy quality......................................................................................................................................235
Partial document or photo copies.............................................................................................................236
Solving scanner problems...............................................................................................................237
Checking an unresponsive scanner .........................................................................................................237
Scan was not successful ..........................................................................................................................237
Scanning takes too long or freezes the computer ....................................................................................237
Poor scanned image quality .....................................................................................................................237
Partial document or photo scans..............................................................................................................238
Cannot scan from a computer ..................................................................................................................238
Solving fax problems.......................................................................................................................238
Caller ID is not shown...............................................................................................................................238
Cannot send or receive a fax....................................................................................................................238
Can send but not receive faxes................................................................................................................240
Can receive but not send faxes................................................................................................................240
Received fax has poor print quality ..........................................................................................................240
Blocking junk faxes...................................................................................................................................241
Solving option problems..................................................................................................................241
Option does not operate correctly or quits after it is installed...................................................................241
Drawers ....................................................................................................................................................242
Finisher.....................................................................................................................................................242
Flash memory card...................................................................................................................................242
Hard disk with adapter..............................................................................................................................242
Internal print server...................................................................................................................................243
Memory card.............................................................................................................................................243
USB/parallel interface card.......................................................................................................................243
Solving paper feed problems...........................................................................................................243
Paper frequently jams...............................................................................................................................243
Paper jam message remains after jam is cleared ....................................................................................243
Print jobs are not routed to the booklet-maker bin....................................................................................243
Page that jammed does not reprint after you clear the jam......................................................................244
Solving print quality problems..........................................................................................................245
Isolating print quality problems.................................................................................................................245
Blank pages..............................................................................................................................................245
12
- X940e, X945e 1
- Contents 3
- Safety information 15
- Learning about the printer 17
- Using the ADF 18
- Using the scanner glass 18
- Understanding the home screen 20
- • Print job 22
- • Copy job 22
- • Fax profile 22
- • E-mail send 22
- Sample screen one 23
- Sample screen two 24
- Other touch-screen buttons 25
- Features 26
- Installing options 27
- Installing a memory card 28
- 5 Reinstall the system board 30
- Reinstalling the system board 31
- Attaching cables 32
- Loading the 520-sheet trays 34
- Using the multipurpose feeder 38
- Linking and unlinking trays 41
- Paper guidelines 43
- Unacceptable paper 44
- Selecting paper 44
- Using recycled paper 44
- Using letterhead 45
- Using transparencies 46
- Using envelopes 47
- Using labels 47
- Using card stock 48
- Storing paper 48
- Supported finishing features 51
- Horizonal transport unit 52
- Finisher standard bin 52
- Bin 2 (booklet-maker) 53
- Making copies 55
- Copying photos 56
- Copying on specialty media 56
- Customizing copy settings 57
- Reducing or enlarging copies 59
- Adjusting copy quality 59
- Collating copies 60
- Job interrupt 62
- Placing information on copies 62
- Canceling a copy job 63
- Improving copy quality 66
- E-mailing 67
- Creating an e-mail shortcut 68
- E-mailing a document 68
- E-mailing color documents 69
- Using profiles 70
- Customizing e-mail settings 70
- Canceling an e-mail 71
- Understanding e-mail options 71
- Choosing a fax connection 74
- Using an RJ11 adapter 75
- Connecting to a telephone 79
- Setting the date and time 83
- Sending a fax 84
- Creating shortcuts 84
- Customizing fax settings 86
- Canceling an outgoing fax 87
- Understanding fax options 88
- Improving fax quality 89
- Holding and forwarding faxes 89
- Forwarding a fax 90
- Scanning to an FTP address 91
- Understanding FTP options 93
- Improving FTP quality 94
- Scanning to a computer 95
- Quick Setup 96
- Format Type 96
- Improving scan quality 98
- Printing 99
- Printing information pages 103
- Canceling a print job 104
- Printing in black and white 105
- Using Max Speed and Max Yield 105
- Clearing jams 106
- 2 Flex and stack the paper 107
- 4 Adjust the paper guide 107
- 230–231 paper jams 108
- 200–203 paper jams 108
- 3 Push the green lever down 109
- 4 Close Door A 109
- 6 Remove the jammed paper 110
- 7 Close Door B 110
- 8 Touch Continue 110
- 241 paper jam 111
- 242–244 paper jams 112
- 250 paper jam 114
- 280–282 paper jams 115
- 284–286 paper jams 118
- 289 staple jam 119
- 4 Open the staple cover 120
- Open the lower staple drawer 121
- 290–295 paper jams 122
- 4 Close the ADF cover 123
- 6 Close the scanner cover 123
- 7 Touch Continue 123
- Understanding printer menus 124
- Supplies menu 125
- Paper menu 126
- Configure MP menu 128
- Substitute Size menu 129
- Paper Texture menu 129
- Paper Loading menu 130
- Custom Types menu 131
- Custom Names menu 131
- Custom Bin Names menu 132
- Universal Setup menu 132
- Bin Setup menu 133
- Reports menu 134
- Settings menu 136
- Copy Settings menu 141
- Fax Settings menu 143
- Fax Receive Settings 147
- Fax Log Settings 148
- Speaker Settings 149
- Distinctive Rings 149
- Fax Mode (Fax Server) menu 150
- E-mail Settings menu 151
- E-mail Server Setup menu 154
- FTP Settings menu 155
- Scan to USB Settings 158
- Print Settings 161
- Quality menu 164
- Utilities menu 166
- Setup menu 167
- PostScript menu 169
- PCL Emul menu 170
- PDF menu 172
- HTML menu 173
- Image menu 174
- Security menu 175
- Set Date and Time 179
- Network/Ports menu 180
- IPv6 menu 182
- Active NIC menu 184
- Standard Network menu 184
- Standard USB menu 186
- NetWare menu 187
- Help menu 188
- • Reload the bookmarks 192
- • Send a job to print 194
- Maintaining the printer 203
- Conserving supplies 204
- Ordering supplies 204
- Replacing supplies 205
- 5 Remove the waste toner box 207
- 11 Close Door E6 209
- Cleaning the printhead lenses 210
- 1 Open Door E (front door) 211
- 3 Remove the waste toner box 211
- 8 Insert the waste toner box 213
- 10 Close Door E6 213
- Replacing a photoconductor 214
- Replacing a toner cartridge 217
- Cleaning the scanner glass 220
- Recycling Lexmark products 220
- Moving the printer 220
- Remove the connector bracket 222
- Shipping the printer 224
- Administrative support 225
- Locking the entire printer 227
- Supporting IPSec 228
- Supporting SNMPv3 228
- Using 802.1x authentication 228
- Using Secure mode 229
- Troubleshooting 231
- Solving printing problems 232
- Incorrect characters print 234
- Tray linking does not work 234
- Large jobs do not collate 234
- Unexpected page breaks occur 234
- Solving copy problems 235
- Solving scanner problems 237
- Solving fax problems 238
- Solving option problems 241
- Finisher 242
- Flash memory card 242
- Hard disk with adapter 242
- Solving paper feed problems 243
- Blank pages 245
- Clipped images 246
- Dark lines 246
- Gray background 246
- Incorrect margins 247
- Paper curl 248
- Print irregularities 248
- Repeating defects 249
- Skewed print 249
- Print is too light 249
- Print is too dark 250
- Solid color pages 250
- Toner rubs off 251
- Toner specks 251
- Uneven print density 252
- FAQ about color printing 252
- Contacting Customer Support 255
- Edition notice 256
- Industry Canada (Canada) 257
- India emissions notice 259
- Noise emission levels 259
- Temperature information 260
- Product disposal 260
- Product power consumption 263
- Power Saver 263
- Off mode 263
- Total energy usage 264
- Limited warranty 264
- Limited warranty service 264
- Extent of limited warranty 264
- Limitation of liability 265
- Additional rights 265
- Numerics 266
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