Lexmark 35S5701 User Manual Page 261
- Page / 329
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Error message about reading the flash drive appears
Action Yes No
Step 1
Check if the flash drive is inserted into the front USB port.
Note: The flash drive will not work if it is inserted into the rear USB
port.
Is the flash drive inserted into the front USB port?
Go to step 2. Insert the flash drive
into the front USB port.
Step 2
Check if the indicator light on the printer control panel is blinking green.
Note: A green blinking light indicates that the printer is busy.
Is the indicator light blinking green?
Wait until the printer is
ready, then view the
held jobs list, and then
print the documents.
Go to step 3.
Step 3
a Check for an error message on the display.
b Clear the message.
Does the error message still appear?
Go to step 4. The problem is solved.
Step 4
Check if the flash drive is supported.
For more information on tested and approved USB flash drives, see
“Supported flash drives and file types” on page 79.
Does the error message still appear?
Go to step 5. The problem is solved.
Step 5
Check if the USB port is disabled by the system support person.
Does the error message still appear?
Contact
customer
support.
The problem is solved.
Incorrect characters print
Action Yes No
Step 1
Make sure the printer is not in Hex Trace mode.
Note: If Ready Hex appears on the printer display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex Trace
mode.
Go to step 2.
Step 2
a From the printer control panel, select Standard Network or
Network [x], and then set SmartSwitch to On.
b Resend the print job.
Do incorrect characters print?
Contact
customer
support.
The problem is solved.
Troubleshooting 261
- MX410 and MX510 Series 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Using the ADF 13
- Using the scanner glass 13
- Understanding the home screen 15
- Features 16
- For Windows users 18
- For Macintosh users 18
- Customizing the home screen 19
- Setting up Card Copy 21
- Using MyShortcut 22
- Setting up Multi Send 22
- Setting up Scan to Network 23
- Additional printer setup 26
- Installing a memory card 28
- Installing an optional card 30
- 3 Unpack the ISP kit 32
- Additional printer setup 33 33
- Additional printer setup 34 34
- Additional printer setup 35 35
- Additional printer setup 36 36
- 14 Close the shield 38
- Additional printer setup 39 39
- Removing a printer hard disk 41
- Installing hardware options 42
- Attaching cables 45
- Use the To 46
- Networking 48
- Setting up serial printing 54
- Verifying printer setup 56
- Loading trays 57
- 5 Load the paper stack 60
- Open the multipurpose feeder 62
- Linking and unlinking trays 66
- Assigning a custom paper type 67
- Configuring a custom name 68
- Using specialty media 69
- Tips on using labels 70
- Tips on using card stock 70
- Paper guidelines 71
- Selecting paper 72
- Unacceptable paper examples 73
- Storing paper 74
- Supported paper sizes 74
- Printing 77
- Adjusting toner darkness 78
- Printing from a flash drive 78
- Printing from a mobile device 80
- Printing information pages 82
- Canceling a print job 83
- Making copies 84
- Copying photos 85
- Copying on specialty media 85
- Customizing copy settings 86
- Copying different paper sizes 87
- Reducing or enlarging copies 88
- Adjusting copy quality 88
- Collating copies 89
- Placing information on copies 91
- Canceling a copy job 92
- • Bates number 94
- • Custom text 94
- • Date/Time 94
- • Page number 94
- Paper Saver 95
- Advanced Imaging 95
- Create Booklet 95
- Custom Job 95
- Adjust ADF Skew 95
- E-mailing 96
- E-mailing a document 97
- Customizing e-mail settings 99
- Canceling an e-mail 100
- Darkness 101
- Resolution 101
- Setting up the printer to fax 103
- Initial fax setup 104
- Choosing a fax connection 105
- Lexmark adapter plug 40X8519 113
- Part name Part number 113
- F port is for telephones 115
- Faxing 115 115
- Sending a fax 117
- Creating shortcuts 120
- Customizing fax settings 121
- Canceling an outgoing fax 122
- Holding and forwarding faxes 123
- Understanding the fax options 124
- Scanning 126
- Scanning to an FTP address 128
- Setting up Scan to Computer 130
- Scanning to a flash drive 131
- FTP Address 131
- File Name 131
- Save As Shortcut 131
- Original Size 132
- Menus list 134
- Paper menu 135
- Configure MP menu 138
- Substitute Size menu 139
- Paper Texture menu 139
- Paper Weight menu 140
- Paper Loading menu 142
- Custom Types menu 143
- Custom Names menu 143
- Custom Scan Sizes menu 144
- Universal Setup menu 144
- Reports Menu 145
- Network/Ports menu 146
- Reports menu 148
- Network Card menu 148
- TCP/IP menu 148
- IPv6 menu 149
- Wireless menu 150
- AppleTalk menu 151
- Standard USB menu 151
- SMTP Setup menu 153
- Security menu 154
- Confidential Print menu 155
- Security Audit Log menu 156
- Set Date and Time menu 156
- Settings menu 157
- Copy Settings menu 166
- Fax Settings menu 170
- E‑mail Settings menu 177
- FTP Settings menu 182
- Flash Drive menu 186
- Print Settings 190
- Finishing menu 192
- Quality menu 193
- Job Accounting menu 194
- Utilities menu 195
- XPS menu 196
- PDF menu 196
- PostScript menu 197
- PCL Emul menu 197
- HTML menu 200
- Help menu 201
- Saving paper and toner 203
- Saving energy 204
- Adjusting Sleep mode 205
- Using Hibernate Mode 206
- Recycling 207
- Securing the printer 209
- Erasing non‑volatile memory 210
- Using the Embedded Web Server 211
- Maintaining the printer 213
- Cleaning the scanner glass 214
- Ordering supplies 215
- Ordering toner cartridges 216
- Storing supplies 217
- Replacing supplies 218
- Replacing the imaging unit 219
- 8 Close the front door 221
- Moving the printer 222
- Managing the printer 223
- Clearing jams 226
- Use recommended paper 227
- Clearing jams 229 229
- 9 Close the front door 232
- 4 Insert the tray 235
- 3 Insert the tray 236
- Troubleshooting 239
- Close front door 240
- Maintenance kit low [80.xy] 246
- Memory full [38] 246
- Serial option [x] error [54] 252
- Solving printer problems 253
- Basic printer problems 254
- Printer display is blank 255
- Cannot detect internal option 256
- Tray problems 257
- Paper feed problems 258
- Paper frequently jams 259
- Solving print problems 260
- Incorrect characters print 261
- Large jobs do not collate 262
- Printing slows down 263
- Print jobs do not print 264
- Troubleshooting 265 265
- Tray linking does not work 266
- Print quality problems 267
- Leading edge 268
- Trailing edge 268
- Incorrect margins on prints 271
- Paper curl 272
- Print irregularities 273
- Print is too dark 274
- Print is too light 275
- Troubleshooting 276 276
- Troubleshooting 277 277
- Troubleshooting 278 278
- Skewed print 279
- Troubleshooting 280 280
- Troubleshooting 282 282
- Toner rubs off 283
- Toner specks appear on prints 283
- Solving copy problems 285
- Poor copy quality 286
- Troubleshooting 287 287
- Solving fax problems 288
- Caller ID is not shown 289
- Cannot send or receive a fax 289
- Troubleshooting 290 290
- Troubleshooting 291 291
- Troubleshooting 292 292
- Troubleshooting 293 293
- Solving scanner problems 294
- Cannot scan from a computer 295
- Poor scanned image quality 295
- Scan job was not successful 296
- Scanner unit does not close 297
- The scanner does not respond 298
- Troubleshooting 299 299
- Troubleshooting 300 300
- Contacting customer support 301
- Product information 302
- Edition notice 302
- GOVERNMENT END USERS 302
- Trademarks 303
- Noise emission levels 303
- Temperature information 304
- Product disposal 304
- Static sensitivity notice 305
- ENERGY STAR 305
- Laser notice 305
- Laser advisory label 305
- Power consumption 306
- Sleep Mode 307
- Hibernate Mode 307
- Off mode 307
- Total energy usage 307
- Lexmark International, Inc 311
- LEX-M03-002 311
- A11-0160001JP 311
- Modular component notice 312
- Notice to users in Brazil 312
- Industry Canada (Canada) 312
- Notices 315 315
- Limited warranty 316
- Limited warranty service 316
- Extent of limited warranty 317
- Limitation of liability 317
- Additional rights 317
- Patent acknowledgment 318
- Numerics 319
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