Lexmark 35S5701 User Manual Page 256
- Page / 329
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Hardware and internal option problems
Cannot detect internal option
Action Yes No
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is solved. Go to step 2.
Step 2
Check if the internal option is properly installed in the controller board.
a Turn off the printer using the power switch, and then unplug the power
cord from the electrical outlet.
b Make sure the internal option is installed in the appropriate connector
in the controller board.
c Connect the power cord to the printer, then to a properly grounded
electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the controller
board.
Step 3
Print a menu settings page, and then check to see if the internal option is
listed in the Installed Features list.
Is the internal option listed in the menu settings page?
Go to step 4. Reinstall the internal
option.
Step 4
a Check if the internal option is selected.
It may be necessary to manually add the internal option in the printer
driver to make it available for print jobs. For more information, see
“Updating available options in the printer driver” on page 47.
b Resend the print job.
Does the internal option operate correctly?
The problem is solved. Contact
customer
support.
Internal Solutions Port does not operate correctly
Action Yes No
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a Install the ISP. For more information, see “Installing an Internal
Solutions Port” on page 31.
b Print a menu settings page, and then check if the ISP is listed in the
Installed Options list.
Is the ISP listed in the Installed Options list?
Go to step 2. Check if you have a
supported ISP.
Note: An ISP from
another printer may
not work on this
printer.
Troubleshooting 256
- MX410 and MX510 Series 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Using the ADF 13
- Using the scanner glass 13
- Understanding the home screen 15
- Features 16
- For Windows users 18
- For Macintosh users 18
- Customizing the home screen 19
- Setting up Card Copy 21
- Using MyShortcut 22
- Setting up Multi Send 22
- Setting up Scan to Network 23
- Additional printer setup 26
- Installing a memory card 28
- Installing an optional card 30
- 3 Unpack the ISP kit 32
- Additional printer setup 33 33
- Additional printer setup 34 34
- Additional printer setup 35 35
- Additional printer setup 36 36
- 14 Close the shield 38
- Additional printer setup 39 39
- Removing a printer hard disk 41
- Installing hardware options 42
- Attaching cables 45
- Use the To 46
- Networking 48
- Setting up serial printing 54
- Verifying printer setup 56
- Loading trays 57
- 5 Load the paper stack 60
- Open the multipurpose feeder 62
- Linking and unlinking trays 66
- Assigning a custom paper type 67
- Configuring a custom name 68
- Using specialty media 69
- Tips on using labels 70
- Tips on using card stock 70
- Paper guidelines 71
- Selecting paper 72
- Unacceptable paper examples 73
- Storing paper 74
- Supported paper sizes 74
- Printing 77
- Adjusting toner darkness 78
- Printing from a flash drive 78
- Printing from a mobile device 80
- Printing information pages 82
- Canceling a print job 83
- Making copies 84
- Copying photos 85
- Copying on specialty media 85
- Customizing copy settings 86
- Copying different paper sizes 87
- Reducing or enlarging copies 88
- Adjusting copy quality 88
- Collating copies 89
- Placing information on copies 91
- Canceling a copy job 92
- • Bates number 94
- • Custom text 94
- • Date/Time 94
- • Page number 94
- Paper Saver 95
- Advanced Imaging 95
- Create Booklet 95
- Custom Job 95
- Adjust ADF Skew 95
- E-mailing 96
- E-mailing a document 97
- Customizing e-mail settings 99
- Canceling an e-mail 100
- Darkness 101
- Resolution 101
- Setting up the printer to fax 103
- Initial fax setup 104
- Choosing a fax connection 105
- Lexmark adapter plug 40X8519 113
- Part name Part number 113
- F port is for telephones 115
- Faxing 115 115
- Sending a fax 117
- Creating shortcuts 120
- Customizing fax settings 121
- Canceling an outgoing fax 122
- Holding and forwarding faxes 123
- Understanding the fax options 124
- Scanning 126
- Scanning to an FTP address 128
- Setting up Scan to Computer 130
- Scanning to a flash drive 131
- FTP Address 131
- File Name 131
- Save As Shortcut 131
- Original Size 132
- Menus list 134
- Paper menu 135
- Configure MP menu 138
- Substitute Size menu 139
- Paper Texture menu 139
- Paper Weight menu 140
- Paper Loading menu 142
- Custom Types menu 143
- Custom Names menu 143
- Custom Scan Sizes menu 144
- Universal Setup menu 144
- Reports Menu 145
- Network/Ports menu 146
- Reports menu 148
- Network Card menu 148
- TCP/IP menu 148
- IPv6 menu 149
- Wireless menu 150
- AppleTalk menu 151
- Standard USB menu 151
- SMTP Setup menu 153
- Security menu 154
- Confidential Print menu 155
- Security Audit Log menu 156
- Set Date and Time menu 156
- Settings menu 157
- Copy Settings menu 166
- Fax Settings menu 170
- E‑mail Settings menu 177
- FTP Settings menu 182
- Flash Drive menu 186
- Print Settings 190
- Finishing menu 192
- Quality menu 193
- Job Accounting menu 194
- Utilities menu 195
- XPS menu 196
- PDF menu 196
- PostScript menu 197
- PCL Emul menu 197
- HTML menu 200
- Help menu 201
- Saving paper and toner 203
- Saving energy 204
- Adjusting Sleep mode 205
- Using Hibernate Mode 206
- Recycling 207
- Securing the printer 209
- Erasing non‑volatile memory 210
- Using the Embedded Web Server 211
- Maintaining the printer 213
- Cleaning the scanner glass 214
- Ordering supplies 215
- Ordering toner cartridges 216
- Storing supplies 217
- Replacing supplies 218
- Replacing the imaging unit 219
- 8 Close the front door 221
- Moving the printer 222
- Managing the printer 223
- Clearing jams 226
- Use recommended paper 227
- Clearing jams 229 229
- 9 Close the front door 232
- 4 Insert the tray 235
- 3 Insert the tray 236
- Troubleshooting 239
- Close front door 240
- Maintenance kit low [80.xy] 246
- Memory full [38] 246
- Serial option [x] error [54] 252
- Solving printer problems 253
- Basic printer problems 254
- Printer display is blank 255
- Cannot detect internal option 256
- Tray problems 257
- Paper feed problems 258
- Paper frequently jams 259
- Solving print problems 260
- Incorrect characters print 261
- Large jobs do not collate 262
- Printing slows down 263
- Print jobs do not print 264
- Troubleshooting 265 265
- Tray linking does not work 266
- Print quality problems 267
- Leading edge 268
- Trailing edge 268
- Incorrect margins on prints 271
- Paper curl 272
- Print irregularities 273
- Print is too dark 274
- Print is too light 275
- Troubleshooting 276 276
- Troubleshooting 277 277
- Troubleshooting 278 278
- Skewed print 279
- Troubleshooting 280 280
- Troubleshooting 282 282
- Toner rubs off 283
- Toner specks appear on prints 283
- Solving copy problems 285
- Poor copy quality 286
- Troubleshooting 287 287
- Solving fax problems 288
- Caller ID is not shown 289
- Cannot send or receive a fax 289
- Troubleshooting 290 290
- Troubleshooting 291 291
- Troubleshooting 292 292
- Troubleshooting 293 293
- Solving scanner problems 294
- Cannot scan from a computer 295
- Poor scanned image quality 295
- Scan job was not successful 296
- Scanner unit does not close 297
- The scanner does not respond 298
- Troubleshooting 299 299
- Troubleshooting 300 300
- Contacting customer support 301
- Product information 302
- Edition notice 302
- GOVERNMENT END USERS 302
- Trademarks 303
- Noise emission levels 303
- Temperature information 304
- Product disposal 304
- Static sensitivity notice 305
- ENERGY STAR 305
- Laser notice 305
- Laser advisory label 305
- Power consumption 306
- Sleep Mode 307
- Hibernate Mode 307
- Off mode 307
- Total energy usage 307
- Lexmark International, Inc 311
- LEX-M03-002 311
- A11-0160001JP 311
- Modular component notice 312
- Notice to users in Brazil 312
- Industry Canada (Canada) 312
- Notices 315 315
- Limited warranty 316
- Limited warranty service 316
- Extent of limited warranty 317
- Limitation of liability 317
- Additional rights 317
- Patent acknowledgment 318
- Numerics 319
Related products and manuals for Laser/LED printers Lexmark 35S5701
Laser/LED printers Lexmark 47B0001 User Manual
(232 pages)
(232 pages)
Laser/LED printers Lexmark 13B0503 User Manual
(232 pages)
(232 pages)
Laser/LED printers Lexmark C790 User Manual
(234 pages)
(234 pages)
Laser/LED printers Lexmark C772 User Manual
(112 pages)
(112 pages)
Laser/LED printers Lexmark 26G0100 User Manual
(304 pages)
(304 pages)
Laser/LED printers Lexmark X940e User Manual
(272 pages)
(272 pages)
Laser/LED printers Lexmark 19Z0102 User Manual
(311 pages)
(311 pages)
Laser/LED printers Lexmark 5021-0XX User Manual
(385 pages)
(385 pages)
Laser/LED printers Lexmark E234 User Manual
(123 pages)
(123 pages)
Laser/LED printers Lexmark C910 User Manual
(11 pages)
(11 pages)
Laser/LED printers Lexmark X 340n User Manual
(105 pages)
(105 pages)
Laser/LED printers Lexmark C760 User Manual
(402 pages)
(402 pages)
Laser/LED printers Lexmark 41G0100 User Manual
(278 pages)
(278 pages)
© 2020, manymanuals.com. All rights reserved. | 0.450 s |
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals