Lexmark 5400 User Manual Page 100
- Page / 127
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Partial document or photo copies
Check document
placement
Make sure the document or photo is loaded facedown on the scanner glass in the upper
left-hand corner.
Check paper size Make sure the paper size being used matches the size you selected.
Check Original Size
setting
Make sure that the Original Size setting is Automatic or the size of the original document
that you are copying.
Scan troubleshooting
• “Scanner does not respond” on page 100
• “Scan was not successful” on page 100
• “Scanning takes too long or freezes the computer” on page 101
• “Poor scanned image quality” on page 101
• “Partial document or photo scans” on page 101
• “Cannot scan to an application” on page 101
• “Cannot scan to a computer over a network” on page 102
Scanner does not respond
Check messages If an error message is displayed, see “Error messages” on page 110.
Check power
If the
light is not on, see “Power button is not lit” on page 94.
Make sure the printer is set
as the default printer and is
not on hold or paused.
1 Click:
• In Windows XP Pro: Start Settings Printers and Faxes.
• In Windows XP Home: Start Control Panel Printers and Faxes.
• In Windows 2000: Start Settings Printers.
• In Windows 98/Me: Start Settings Printers.
2 Double-click the name of your printer.
3 Click Printer.
• Make sure no check mark appears next to Pause Printing.
• Make sure a check mark does appear next to Set As Default.
Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 96.
Scan was not successful
USB cable may not be
connected
1 Check the USB cable for any obvious damage.
2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
Reboot computer Turn off and then restart your computer.
Software may not be
installed correctly
For more information, see “Software may not be installed correctly” on page 96.
100
- 5400 Series All-In-One 1
- Important Safety Information 2
- Contents 3
- Setting up the printer 12
- Choosing a fax connection 13
- Using an RJ11 adapter 14
- • Germany 16
- • Austria 16
- • Switzerland 16
- Connecting to a telephone 17
- • A telephone 19
- • A computer with a modem 19
- • Three telephone cords 19
- • A telephone wall jack 19
- Using the control panel 23
- Press To 24
- Using the Copy menu 26
- 5 Press 26
- Using the Photo Card menu 29
- Learning about the software 33
- • Copy photos or documents 34
- Using the All-In-One Center 35
- Using the Saved Images tab 36
- Using the Solution Center 37
- Using Print Properties 38
- Using the Save Settings menu 39
- Using the I Want To menu 39
- Using the Options menu 39
- Using the Photo Editor 40
- Using the Toolbar 41
- Using Fast Pics 42
- Using the Fax Setup Utility 42
- Loading paper 43
- Loading various paper types 43
- 2 Open the top cover 48
- Printing 49
- Printing collated copies 50
- Printing transparencies 51
- Printing envelopes 51
- Printing cards 51
- Working with photos 53
- Inserting a flash drive 54
- Printing all photos 57
- Printing photos by date range 57
- Making a copy 62
- Copying photos 62
- Collating copies 63
- 4 Press 64
- Scanning 65
- Scanning text for editing 67
- Scanning images for editing 67
- • Legal-size documents 69
- Sending a fax 70
- Receiving a fax 72
- Printing fax activity reports 74
- Using the Phone Book 75
- Customizing dial settings 76
- Customizing fax settings 78
- Setting up a fax footer 80
- Networking the printer 84
- Assigning an IP address 85
- Finding your MAC address 85
- Network troubleshooting tips 86
- Maintaining the printer 87
- 4 Close the lids 88
- Cleaning the scanner glass 91
- Ordering supplies 91
- Refilling a print cartridge 92
- Recycling Lexmark products 92
- Setup troubleshooting 93
- light is not on, press 94
- Page does not print 95
- Print troubleshooting 96
- Poor text and graphic quality 97
- Copy troubleshooting 98
- Scanner unit does not close 99
- Poor copy quality 99
- Scan troubleshooting 100
- Poor scanned image quality 101
- Cannot scan to an application 101
- Fax troubleshooting 102
- 2 Press 103
- Printer receives a blank fax 105
- Network troubleshooting 106
- 3 Press 108
- to turn off the printer 108
- Memory card troubleshooting 109
- Error messages 110
- button is not lit, press 111
- 1 Press 112
- 6 If the error: 113
- Press 116
- Settings are not saved 117
- Edition notice 118
- Trademarks 118
- Conventions 118
- Noise emission levels 119
- Power consumption 122
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