Lexmark XM3150 User's Guide download pdf (Page 308)

Action Yes No

Step 8

Temporarily disconnect other equipment (such as answering machines,

computers with modems, or telephone line splitters) between the printer

and the telephone line, and then try sending or receiving a fax.

Can you send or receive a fax?

The problem is solved. Go to step 9.

Step 9

a Temporarily disable call waiting. Contact your telephone company to

obtain the keypad sequence for temporarily disabling call waiting.

b Try sending or receiving a fax.

Can you send or receive a fax?

The problem is solved. Go to step 10.

Step 10

a Temporarily disable voice mail service. For more information, contact

your telephone company.

Note: If you want to use both voice mail and the printer, then

consider adding a second telephone line for the printer.

b Try sending or receiving a fax.

Can you send or receive a fax?

The problem is solved. Go to step 11.

Step 11

Scan the original document one page at a time.

a Dial the fax number.

b Scan the document one page at a time.

Can you send or receive a fax?

The problem is solved. Contact

customer

support.

Can send but not receive faxes

Action Yes No

Step 1

Check the tray or feeder.

If empty, then load paper in the tray or feeder.

Can you receive faxes?

The problem is solved. Go to step 2.

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Lexmark XM3150 User's Guide Page 308