Lexmark 7500 Series User Manual Page 181
- Page / 227
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
Checking printer ports
Make sure the correct printer port is selected.
1 From the Finder desktop, click Applications.
2 From Applications, double-click Utilities.
3 Double-click Printer Setup Utility.
The Printer List dialog appears.
4 Verify that XXXX Series <MAC:nnnnnnnnnnnn> is the default printer, where XXXX is the model series number
of your printer and nnnnnnnnnnnn is the 12-digit MAC address of your printer.
5 If USB is selected instead:
a Select XXXX Series, where XXXX is the model series number of your printer.
b Click Make Default.
c Close the window, and try printing again.
Copy troubleshooting
Copier does not respond
These are possible solutions. Try one or more of the following:
Check messages
If an error message is displayed, see “Error messages” on page 197.
Check power
If the light is not on, see “Power button is not lit” on page 155.
Removing and reinstalling software
For more information, see “Removing and reinstalling the software” on page 207.
Scanner unit does not close
1 Lift the scanner unit.
2 Remove any obstruction keeping the scanner unit open.
3 Lower the scanner unit.
Troubleshooting
181
- User Guide 1
- Contents 3
- Safety information 5
- Internet 7
- Finding the MAC address 8
- Wireless networking 9
- Finding the signal strength 10
- Types of wireless networks 10
- Know your security keys 12
- Networking the printer 13
- Selecting a network printer 13
- Advanced wireless setup 15
- Printing 18
- Loading envelopes 19
- Loading labels 19
- Loading transparencies 20
- Loading iron-on transfers 20
- Loading custom-size paper 21
- Loading banner paper 21
- Choosing a paper size 22
- Choosing a paper type 22
- Choosing a print quality 23
- Printing a document 24
- Printing photos 24
- Printing cards 25
- Printing envelopes 26
- Printing iron-on transfers 27
- Printing transparencies 27
- Printing a banner 28
- For Mac OS X version 10.3.9: 30
- Assembling a booklet 31
- Managing print jobs 33
- Getting started 34
- 1 Open the top cover 35
- Making a copy 37
- Copying photos 38
- Adjusting copy quality 39
- Canceling a copy job 43
- Scanning 44
- Editing the Customize list 46
- Scanning a document 52
- Scanning a text-only document 54
- Scanning text for editing 56
- Canceling a scan job 57
- Scanning over a network 58
- Using an RJ11 adapter 62
- Connecting to a telephone 67
- Using a digital phone service 70
- Loading paper 71
- Sending a fax 74
- Receiving a fax 78
- Receiving a two-sided fax 79
- Setting Auto Answer to On 79
- Customizing dial settings 80
- Setting up a dialing prefix 82
- Setting the distinctive ring 83
- Customizing fax information 84
- Managing fax jobs 84
- Printing fax activity reports 85
- Setting up a fax footer 85
- Blocking junk faxes 86
- Working with photos 90
- Inserting a flash drive 91
- Printing borderless photos 100
- Scanning images for editing 101
- Related topics: 102
- Saving a scanned image 103
- Sharpening an image 106
- Understanding the printer 108
- Using the control panel 113
- • Printer status 114
- • Messages 114
- • Pattern 1 (FSK) 128
- • Pattern 2 (DTMF) 128
- 2 Press 131
- Understanding the software 132
- Using the Page Setup dialog 133
- Using the Print dialog 134
- Using Printer Services 137
- Using the All-In-One Center 138
- Using the Network Card Reader 140
- Using the Fax Setup Utility 142
- Using the Utility 142
- Maintaining the printer 144
- Aligning print cartridges 146
- Improving print quality 148
- Cleaning the scanner glass 148
- Refilling print cartridges 149
- Ordering print cartridges 149
- Contacting Customer Support 154
- Troubleshooting 155
- Software does not install 156
- Page does not print 158
- Test page does not print 159
- Wireless troubleshooting 161
- Check your security keys 162
- Check power 163
- Check the installation cable 169
- Checking your network name 171
- Ping the access point 171
- Print troubleshooting 172
- Poor text and graphic quality 173
- Print speed is slow 175
- Photo smudges or scratches 175
- Print is too dark or smudged 176
- Checking printer readiness 180
- Copy troubleshooting 181
- Poor copy quality 182
- Scan troubleshooting 183
- Scan was not successful 184
- Poor scanned image quality 185
- Scanner unit does not close 185
- Fax troubleshooting 186
- Printer receives a blank fax 190
- Paper jam in the printer 191
- Paper jam in the duplex unit 192
- Banner paper jams 194
- Paper continues to jam 194
- Error messages 197
- Use new paper 198
- Clear Carrier Jam 199
- Cover Open 200
- Paper Out 200
- Paper Jam 200
- Printer Carrier Stall 200
- Error 1104 201
- Paper Size/Type error 201
- Paper Mismatch 201
- Proof Sheet Error 201
- Fax-related error messages 203
- Unsupported Paper Size 204
- Unsupported Fax Mode 204
- No Answer 205
- Phone Line Error 205
- Resetting all settings 206
- Resetting only menu settings 207
- Recycling Lexmark products 208
- Edition notice 208
- Trademarks 208
- Conventions 209
- Product information 209
- Japanese VCCI notice 210
- Korean MIC statement 210
- Industry Canada notice 211
- Noise emission levels 213
- Product disposal 214
- Temperature information 214
- ENERGY STAR 218
- Power consumption 218
- Uso del prodotto in Svizzera 218
- LEXMARK LICENSE AGREEMENTS 219
- Statement of Limited Warranty 222
- Limited warranty service 223
- Extent of limited warranty 223
- Limitation of liability 223
- Additional rights 224
- Glossary 225
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