Lexmark 5770 User Manual

Lexmark Photo Jetprinter 5770 User Guide 5700.book : TITLPAGE.FM Page 1 Thursday, July 16, 1998 3:49 PM

Introducing your printer4 Introducing your printerPrinter dimensionsHeight: 5.0 in. (152 mm)Width: 17.0 in. (432 mm)Depth: 8.0 in. (203 mm)Weight: 9.0

Introducing your printer5 Introducing your printerUsing the printer's light and buttonYour printer has two sets of lights and buttons:• One set i

Introducing your printer6 Introducing your printerPaper Feed button Use the Paper Feed button to feed paper into the printer when you run out of paper

Using the printer software7 Using the printer softwareChapter TwoUsing the printer softwareWhen you installed the software for your printer, several s

Using the printer software8 Using the printer softwareOpening the Control Program 1From the Start menu, click Programs.2Click the Lexmark 5700 Series

Loading paper and other media9 Loading paper and other mediaChapter ThreeLoading paper and other mediaYour printer prints on photo paper, coated paper

Loading paper and other media10 Loading paper and other mediaPhoto paper types and sizesFor best photo print results using Color and Photo print cartr

Loading paper and other media11 Loading paper and other mediaCoated paper types and sizesCoated paper gives excellent photo printing results at lower

Loading paper and other media12 Loading paper and other mediaEnvelope types and sizesThe printer supports the following envelope sizes and card types:

Loading paper and other media13 Loading paper and other media• Be careful not to touch the printed surface until the ink is dry.• If you are printing

First Edition (July 1998)The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNAT

Loading paper and other media14 Loading paper and other mediaGreeting card types and sizesUse Lexmark Inkjet Greeting Cards, part number 1372482 (lett

Loading paper and other media15 Loading paper and other media1Extend the paper exit tray. 2 Place the paper or other media against the right side of t

Loading paper and other media16 Loading paper and other media3Squeeze the release tab and the left paper guide together, and slide the left paper guid

Loading paper and other media17 Loading paper and other media• Insert index cards or postcards vertically so the shortest side feeds into th printer f

Loading paper and other media18 Loading paper and other mediaLoading the manual feederYou can print from the manual feeder without removing paper or e

Loading paper and other media19 Loading paper and other media3Place one piece of paper or specialty media against the right edge of the manual feeder.

Loading paper and other media20 Loading paper and other media5700.book : loadpapr.fm Page 20 Thursday, July 16, 1998 3:49 PM

Caring for your print cartridges21 Caring for your print cartridgesChapter FourCaring for your print cartridgesThis chapter describes print cartridge

Caring for your print cartridges22 Caring for your print cartridgesInstalling or replacing print cartridgesThe following procedures are for installing

Caring for your print cartridges23 Caring for your print cartridgesIf you are installing a Photo or Black cartridge, a Change Cartridge screen appears

Contentsiii ContentsContentsChapter 1 - Introducing your printer . . . . . . . . 1Printer features and specifications . . . . . . . . . . . . . . .

Caring for your print cartridges24 Caring for your print cartridges5Remove the print cartridge by lifting it straight out of the printer. Installing o

Caring for your print cartridges25 Caring for your print cartridges2Insert the replacement print cartridge in the print cartridge carrier.The followin

Caring for your print cartridges26 Caring for your print cartridgesIf the print cartridge moves loosely in the carrier, it is not locked into place. R

Caring for your print cartridges27 Caring for your print cartridgesAligning the print cartridgesUse the printer software to align the print cartridges

Caring for your print cartridges28 Caring for your print cartridgesThe Align Cartridge dialog box appears on your screen. Depending on the cartridge c

Caring for your print cartridges29 Caring for your print cartridgesCleaning the print nozzlesThe print cartridge nozzle test helps you pinpoint any cl

Caring for your print cartridges30 Caring for your print cartridgesLook for a break in the diagonal lines. A broken line indicates clogged nozzles. If

Caring for your print cartridges31 Caring for your print cartridgesWhen cleaning the color print cartridge, wipe the nozzles in one direction so the c

Caring for your print cartridges32 Caring for your print cartridgesCleaning print cartridge carrier contactsClean the print cartridge carrier contacts

Caring for your print cartridges33 Caring for your print cartridges9Plug the printer power cord into an electrical outlet. 10You do not want to reset

Contentsiv ContentsCleaning the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . 29Wiping the print nozzles and contacts . . . . . .

Caring for your print cartridges34 Caring for your print cartridges5700.book : cartrdge.fm Page 34 Thursday, July 16, 1998 3:49 PM

Printing from DOS35 Printing from DOSChapter FivePrinting from DOSYou must install the following before you can print from DOS applications:• Lexmark

Printing from DOS36 Printing from DOSTo change DOS print settings from the printer software:1Open the printer's Control Program.For help opening

Printing from DOS37 Printing from DOSTo print from DOS applications that run from the Windows DOS prompt:1 Make sure you are in Windows, not native DO

Printing from DOS38 Printing from DOSPrinting from a DOS application to another printerFollow these steps when you want to send a DOS print job to a p

Printing from DOS39 Printing from DOS– copy is the DOS copy command.– filename is the name of the print file you cre-ated.–lptn is the port where your

Printing from DOS40 Printing from DOS6Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. Some appl

Printing from DOS41 Printing from DOSEnabling DOS printing to other printersTo enable DOS printing to other printers:1 Open the printer's Control

Printing from DOS42 Printing from DOS5700.book : dos.fm Page 42 Thursday, July 16, 1998 3:49 PM

Troubleshooting43 TroubleshootingChapter SixTroubleshootingUse this section to identify and solve problems.Section PageBidirectional communications pr

Contentsv ContentsIron-on transfers for T-shirts . . . . . . . . . . . . . . . . . . . . . . . 69Appendix A - Notices. . . . . . . . . . . . . . . .

Troubleshooting44 TroubleshootingBidirectional communications problemsThese events indicate bidirectional communications problems:• A message displays

Troubleshooting45 Troubleshooting• Bidirectional communications is NOT disabled in your Lexmark printer software.aFrom the printer's Control Prog

Troubleshooting46 Troubleshooting• The parallel port on your computer is not configured for bidirectional communications.• The IRQ (Interrupt Request)

Troubleshooting47 TroubleshootingPrinthead failureAny of these problems can cause the Printhead Failure message to appear:• The print cartridge carrie

Troubleshooting48 Troubleshooting4Did the message reappear? • YES. There may be a problem with one of the print cartridges. Continue with step 5.• NO.

Troubleshooting49 TroubleshootingReplacing the print cartridge1 Replace the print cartridge that has the problem with a new print cartridge. For help,

Troubleshooting50 TroubleshootingError messages on your computer Message SolutionsInk low Your print cartridge is running out of ink. You need to pur

Troubleshooting51 TroubleshootingError messages on the printer operator panelMessage SolutionsPlease insert Camera CardMake sure a camera card is prop

Troubleshooting52 TroubleshootingGeneral printing problems Problems SolutionsColors on printout differ from colors on screenTo more closely match the

Troubleshooting53 TroubleshootingDOS print job does not printCheck the following items:1From the printer's Control Program, click the Options Tab

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Troubleshooting54 TroubleshootingPaper Status light is blinking and an error message appears on your screenIf the Paper Status light is blinking and a

Troubleshooting55 TroubleshootingPrinter is plugged in but nothing prints(There is no action from the printer)Make sure:• the printer has paper.• you

Troubleshooting56 TroubleshootingPrinter seems to be printing but no characters appearMake sure:• The print cartridges are properly installed in the p

Troubleshooting57 TroubleshootingPaper feed problems Problems SolutionsPaper fails to feed If paper doesn't move through the automatic feeder:1O

Troubleshooting58 TroubleshootingPaper sticks together If paper sticks together when moving through the automatic feeder, try the following:• Make sur

Troubleshooting59 TroubleshootingPoor print quality Problems SolutionsBlack text is not sharp Your printer was shipped with a Color print cartridge an

Troubleshooting60 TroubleshootingGeneral print quality problemsTry one (or more) of the following suggestions to correct this problem:• A print cartri

Troubleshooting61 TroubleshootingPoor print quality at left, right, or bottom edge of envelopeLike other printers, your printer cannot print in the ex

Troubleshooting62 TroubleshootingPrint smears on the pagePrint smearing may occur in two ways:• Print is smeared as the printer prints the page.• A pa

Troubleshooting63 TroubleshootingPrinter software problems Problems SolutionsPortions of printer's Control Program grayed outIf the ink level in

Introducing your printer1 Introducing your printerChapter OneIntroducing your printerYour printer is a general purpose color inkjet printer that provi

Troubleshooting64 TroubleshootingRemoving the exit trayIf you need to repack the printer in its original box, you must remove the paper exit tray.1 Re

Ordering Supplies65 Ordering SuppliesChapter SevenOrdering SuppliesTo order Lexmark supplies, either contact your point of purchase or any Lexmark Aut

Ordering Supplies66 Ordering SuppliesPhoto paperTo order Inkjet Photo Paper from Lexmark, use these part numbers: Coated paperFor the best color and b

Ordering Supplies67 Ordering SuppliesGlossy filmTo print on glossy film, use Lexmark Inkjet Glossy Film. To order glossy film from Lexmark, use these

Ordering Supplies68 Ordering SuppliesGreeting cards with envelopesEach greeting card comes with an envelope. To order Inkjet Greeting Cards from Lexma

Ordering Supplies69 Ordering SuppliesIron-on transfers for T-shirtsTo order Inkjet Iron-On Transfers, use these part numbers: Size Number of sheets P

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Notices71 NoticesAppendix ANoticesReferences in this publication to products, programs, or services do not imply that the manufacturer intends to make

Notices72 NoticesElectronic Emission NoticesFederal Communications Commission (FCC) Compliance Information StatementThe Lexmark Photo Jetprinter 5770,

Notices73 NoticesAny questions regarding this compliance information statement should be directed to:Director of Lab OperationsLexmark International,

Introducing your printer2 Introducing your printerThis illustration shows the parts of the printer. Printer features and specifications Your printer

Notices74 Noticesinstructions, to a professional service person.• This product is designed, tested and approved to meet strict global safety standards

Notices75 Noticesum beim Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrelevanten Funktionen der Bauteile und Opt

Notices76 Noticesansvar for brugen af uoriginale reservedele.Sikkerhetsinformasjon • Hvis produktet ditt ikke er merket med dette symbolet, , må det

Notices77 Notices• Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on jätettävä huoltoedustajalle.• Tämä tuote on testattu ja hyväksytty.

Notices78 Notices5700.book : notices.fm Page 78 Thursday, July 16, 1998 3:49 PM

Statement of Limited Warranty79 Statement of Limited WarrantyAppendix BStatement of Limited WarrantyLexmark International, Inc., Lexington, KYThis war

Statement of Limited Warranty80 Statement of Limited WarrantyTo obtain warranty service you may be required to present proof of original purchase. War

Statement of Limited Warranty81 Statement of Limited WarrantyLimitation of LiabilityYour sole remedy under this Statement of Limited Warranty is set f

Statement of Limited Warranty82 Statement of Limited Warranty5700.book : warranty.fm Page 82 Thursday, July 16, 1998 3:49 PM

Glossary83 GlossaryGlossaryapplication software A software product, such as a spreadsheet or word processing program, that is designed for use on a pe

Introducing your printer3 Introducing your printer• Superior editing and formatting options.You can edit your photos to produce panoramic or cropped p

Glossary84 Glossaryicon A representation or symbol.inkjet A non-impact printing technology that creates characters and graphics by the composition of

Index85 IndexIndexAaligning printheads 27automatic feederloading 14location 14Bbidirectional communicationsdisabling 46problemsdiagnosing 44solving 45

Index86 IndexIiron-on transfersloading 18ordering 69types and sizes 14Llabelsloading 14ordering 68types and sizes 13Mmanual feederloading 18location 1

Index87 Indexdescription 7problems 63supplies, ordering 65system requirements 4Ttransparenciesloading 14, 18ordering 67types and sizes 10, 12troublesh

Index88 Index5700.book : 5700.IX Page 88 Thursday, July 16, 1998 3:49 PM

User’s GuideLexmark Photo Jetprinter 5770Part Number 17A01457/16/98You may use this form to communicate your comments about this publication, with the

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