Lexmark E 240n User Manual

User’s GuideJune 2005Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,registered in the United States and/or othe

10ContentsChecking the toner and photoconductor levels ... 90Recognizing the operator panel light

100General problemsHow do I restore the factory defaults?Sometimes restoring the printer to the original factory default settings solves formatting pr

101Print quality problemsPrint quality problemsYou can solve many print quality problems by replacing a supply or maintenance item that has reached th

102Print quality problemsPrint irregularities • Paper has absorbed moisture due to high humidity.• You are using paper that does not meet the printer

103Print quality problemsUneven print density The toner cartridge is defective. Replace the toner cartridge.Ghost Images • The Form Type setting in th

104Print quality problemsSolid black pages • The toner cartridge is defective.• Your printer requires servicing.• Replace the toner cartridge.• Call f

105Print quality problemsHow to clean the printhead lensYou can solve some print quality problems by cleaning the printhead lens.1 Turn the printer of

106Print quality problems3 Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle.Note: Do not press the butt

107Print quality problems4 Locate the glass printhead lens, which is located within the recessed area in the top of the printer.5 Gently wipe the prin

108IndexNumerics550-sheet drawer 50AAuto CR after LF (Setup menu) 83Auto LF after CR (Setup menu) 83Bbooklets 42Busy light 59buttons 52Ccanceling a pr

109IndexLoad Paper lightmanual feeder 62Tray 1 or 550-sheet tray 62loading250-sheet tray (Tray 1) 28550-sheet tray 28letterhead 44manual feeder 32Loca

111Printer overview250-sheet trayPaper support150-sheet output binOperator panelManual feederFront coverOptional 550-sheet drawerRear paper exitPower

110IndexRrear exit 32recycling supplies 95Replace photoconductor kit light 64, 65Reset Factory Defaults (Utilities menu) 84Reset Photoconductor Counte

12Printer overviewThe operator panel has 5 lights and 2 buttons.Note: The Continue button also functions as a light.• Press and release Continue to r

132Installing software for local printingBefore installing printer softwareA local printer is a printer attached to a computer using a USB or parallel

14MacintoshInstalling optional printer softwareIf you want to use any of the other software applications available on the drivers CD, now is a good ti

15UNIX/Linux4 Do one of the following:• If the USB-attached printer appears in the Printer List, quit Print Center or Printer Setup Utility. A queue h

163Installing software for network printingWindowsIn Windows environments, network printers can be configured for direct printing or shared printing.

17WindowsSetting up shared printing Setting up shared printing requires several steps and should be done in the following order:1 Install the software

18Windows7 Repeat steps 1–6 on every network computer you want to enable to print to the shared printer.Using the point-and-print methodNote: Point an

19MacintoshPrinting a network setup page You need to print the menu settings page. If your printer is set up on a network, you also need to print the

Notices2NoticesEdition noticeEdition: June 2005The following paragraph does not apply to any country where such provisions are inconsistent with local

20UNIX/Linuxd Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement. e Select a Destination, and cl

21NetWareFor the latest information about installing a network printer in a UNIX or Linux environment, launch the drivers CD, and click View Documenta

224Print media tasks and tipsWhat types of print media can be loaded?Get the most out of your printer by properly loading the trays. Never mix media t

23Where can print media be loaded in the printer?Where can print media be loaded in the printer?Your printer has two standard paper sources: an automa

24Tips on choosing the right print mediaTips on choosing the right print mediaSelecting the right paper or other media reduces printing problems. For

25Tips on choosing the right print media– Have any exposed adhesive when the flap is in the sealed position• Use envelopes that can withstand temperat

26Tips on storing print media and suppliesCard stock• Preprinting, perforation, and creasing can significantly affect the print quality and cause medi

27Tips on preventing jamsTips on preventing jamsYou can avoid most paper jams by correctly loading paper and specialty media in the printer.The follow

28How to load the 250-sheet and 550-sheet traysHow to load the 250-sheet and 550-sheet traysFollow these instructions to load paper in the 250-sheet t

29How to load the 250-sheet and 550-sheet trays3 Load the paper in the tray with the print side facing down.Note: Load letterhead paper with the desig

3Safety informationThe Lexmark modified third-party software covered by these third-party licenses is free software; you can redistribute it and/or mo

30How to load the 250-sheet and 550-sheet trays6 Extend the paper support on the output bin.Extending the tray for legal or folio size paperTo load le

31How to load the 250-sheet and 550-sheet traysAttaching the dust coverThe dust cover helps protect the paper tray from the environment as well as kee

32How to load the manual feederHow to load the manual feederThe manual feeder is located at the front of your printer and can only feed one sheet of p

33How to use the rear exitTo use the rear exit, open the rear exit door. When the rear exit door is open, all print media comes out the rear exit. Whe

34How to clear paper jamsHow to clear paper jamsWhen a paper jam occurs, the printer stops and the operator panel Paper Jam and Continue lights come

35How to clear paper jams2 Open the front cover, and remove the print cartridge assembly.Warning: Do not leave the print cartridge assembly exposed to

36How to clear paper jams4 Lift the flap at the front of the printer, and remove any jams beneath the flap.5 Open the rear exit, and remove any jams.W

375Printing tasksHow to manually feed a print jobThe manual feeder is located at the front of the printer and can only feed one sheet of print media a

38How to manually feed a print job• Hold transparencies by the edges and avoid touching the print side. Oil from your fingers can affect print quality

39How to print on both sides of the paper (manual duplex)How to print on both sides of the paper (manual duplex)Printing on both sides of the paper re

4Printer energy consumptionUse of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.Any questions reg

40How to print on both sides of the paper (manual duplex)8 Click OK.9 Click OK on the Print window.The printer prints every other page of the document

41How to print multiple page images on one page (N-up printing)How to print multiple page images on one page (N-up printing)The Multipage Printing (N-

42How to print a bookletHow to print a bookletThe Booklet setting lets you print multiple pages in booklet form without having to re-format your docum

43How to print a posterHow to print a posterThe Poster setting lets you print a single image across several pages. Once printed, you can combine the p

44How to print on letterheadHow to print on letterheadTo print on letterhead, make sure the paper is loaded with the proper orientation.1 Make sure th

45How to print using an overlay or a watermarkUsing a watermark1 From the computer software application, select File Æ Print.2 Click Properties (or Op

46How to cancel a print jobHow to cancel a print jobA print job can be canceled from the operator panel or from your computer. The Cancel job light se

476How to install optionsHow to access the system boardTo install memory, you must access the printer system board.CAUTION: Turn the printer off, and

48How to access the system board2 Open the rear exit.3 Open the side cover by pressing the two detents on the front right side of the machine and swin

49How to add a memory cardHow to add a memory cardThe system board has one connector for an optional memory card. The printer can support up to 64MB o

5Statement of Limited WarrantyThe power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draw

50How to install a 550-sheet drawerHow to install a 550-sheet drawerYour printer supports one optional drawer that lets you load up to 550 sheets of p

51Recognizing installed options3 Click File Æ Properties.4 Click the Install Options tab.5 Add the appropriate options to your configuration:550-Sheet

527Using the operator panelOverview of the operator panelThe operator panel has 5 lights and 2 buttons.Note: The Continue button also functions as a l

53Understanding the operator panel lightsUnderstanding the operator panel lightsThe operator panel lights mean different things, depending on their se

54Understanding the operator panel lightsCommon light sequences (continued)Printer conditionphotoconductor kit life warningReplace photoconductorRepla

55Understanding the operator panel lightsSecondary errors• When the Error and Continue lights are both on, a secondary error has occurred. • When th

56Understanding the operator panel lightsPrinter conditionPaper jam codesComplex pageInsufficient printer memoryInsufficient collation areaFont errorP

57Operator panel codesOperator panel codesBelow are explanations of what the primary light sequences, or codes, and secondary error codes mean and wha

58Operator panel codesPrimary codesReady / Power SaverLight sequence:• Ready—OnWhat this light sequence means:• The printer is ready to receive and pr

59Operator panel codesBusyHex Trace ReadyLight sequence:• Ready—BlinkWhat this light sequence means:• The printer is busy receiving and processing dat

6Statement of Limited Warranty• Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by LexmarkTO THE

60Operator panel codesWaitingFlushing / Resolution reducedLight sequence:• Continue—On• Ready—OnWhat this light sequence means:The printer is waiting

61Operator panel codesNot readyClose doorLight sequence:• Continue—OnWhat this light sequence means:The printer is not ready to receive or process dat

62Operator panel codesLoad mediaLoad manual feederLight sequence:• Continue—On• Load Paper—OnWhat this light sequence means:The printer is out of medi

63Operator panel codesPrint side two of a duplex jobToner lowLight sequence:• Continue—Blink• Load Paper—OnWhat this light sequence means:Print the ot

64Operator panel codesPhotoconductor kit life warningReplace photoconductor Light sequence:• Continue—On• Toner Low/Replace PC Kit—BlinkWhat this ligh

65Operator panel codesReplace photoconductor (printer hard stop)Unsupported toner cartridge / Toner cartridge is not installedLight sequence:• Continu

66Operator panel codesChange invalid toner cartridgeCartridge region mismatchLight sequence:• Toner Low/Replace PC Kit—On• Error—BlinkWhat this light

67Operator panel codesProgramming engine code / Programming system codeCancel job / Reset printerLight sequence:• Ready—On• Toner Low/Replace PC Kit—O

68Operator panel codesService errorPrinter errorLight sequence:• Continue—Blink• Ready—Blink• Toner Low/Replace PC Kit—Blink• Load Paper—Blink• Paper

69Operator panel codesPaper jam printer errorLight sequence:• Continue—On• Paper Jam—OnWhat this light sequence means:The printer has a paper jam.What

7ContentsNotices ...2Edition notice ...

70Operator panel codesSecondary error codes• When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam a

71Operator panel codesPaper jam at the input sensorPaper jam in the manual feederLight sequence:• Continue—On• Ready—On• Paper Jam—OnWhat this light s

72Operator panel codesPaper jams as it exits the tray into the printerPaper jams as a printed job exits the printerLight sequence:• Continue—On• Toner

73Operator panel codesPaper jam in Tray 1Paper jam in Tray 2Light sequence:• Continue—On• Toner Low/Replace PC Kit—On• Load Paper—On• Paper Jam—OnWhat

74Operator panel codesComplex pageInsufficient printer memoryLight sequence:• Continue—On• Ready—On• Error—OnWhat this light sequence means:The page m

75Operator panel codesInsufficient collation areaLight sequence:• Continue—On• Toner Low/Replace PC Kit—On• Error—OnWhat this light sequence means:The

76Operator panel codesFont errorNetwork interface errorsLight sequence:• Continue—On• Toner Low/Replace PC Kit—Blink• Error—OnWhat this light sequence

77Operator panel codesError communicating with the host computerHost interface disabledLight sequence:• Continue—On• Paper Jam—Blink• Error—OnWhat thi

78Operator panel codesMemory fullShort paperLight sequence:• Continue—On• Ready—On• Toner Low/Replace PC Kit—On• Error—OnWhat this light sequence mean

79Operator panel codesInvalid engine codeInvalid network codeLight sequence:• Ready—On• Load Paper—On• Error—OnWhat this light sequence means:The engi

8ContentsUNIX/Linux ...20NetWare ...

808Understanding the printer configuration menusPrinting the Printer Settings Configuration sheetTo help resolve printing problems or to change printe

81Configuration menus overviewConfiguration menus overviewMenus are represented by Ready , Toner Low/Replace PC Kit , Load Paper , and Paper Jam ligh

82Configuration menus overviewNetwork menuUse the Network menu to change printer settings on jobs sent through a network port (either Standard Network

83Configuration menus overviewSetup menuUse the Setup menu to configure how the printer formats the end of a line depending on the computer system bei

84Configuration menus overviewUtilities menuUse the Utilities menu to troubleshoot printer problems.Setting Use this setting to ValuesReset Factory De

859Software and network tasksHow to print the menu settings and network setup pagesTo print the menu settings page and network setup page, press the C

86How to configure for TCP/IPHow to configure for TCP/IPIf you have TCP/IP available on your network, we recommend that you assign an IP address to th

87Using the printer resident Web pageUsing the printer resident Web pageIf you have a network model, your printer has a resident Web page, which you c

8810Supplies informationWhat supplies do I need and how do I order them?There are only two supply items that have to be replaced on a regular basis: t

89How to conserve suppliesThe recommended supplies specifically designed for the printer are:Storing suppliesChoose a cool, clean storage area for you

9ContentsChapter 6: How to install options ...47How to access the system board ...

90How to know when you need new suppliesHow to know when you need new suppliesThe following sections describe ways to determine when new supplies are

91How to know when you need new suppliesRecognizing the operator panel light sequencesThe operator panel displays certain light sequences to let you k

92How to change a toner cartridgeHow to change a toner cartridge1 Open the front cover by pressing the button on the left side of the printer and lowe

93How to change a toner cartridge2 Remove the toner cartridge:a Press the button on the base of the print cartridge assembly.b Pull the toner cartridg

94How to change a toner cartridge5 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the t

95Recycling Lexmark productsRecycling Lexmark productsTo return Lexmark products to Lexmark for recycling:1 Visit our Web site:www.lexmark.com/recycle

96How to change a photoconductor kitHow to change a photoconductor kitWarning: When replacing a photoconductor kit, do not leave the toner cartridge o

97How to change a photoconductor kit2 Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle.Note: Do not press

98How to change a photoconductor kit5 Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner car

9911TroubleshootingGeneral problemsProblem / Question Solution / AnswerWhat do the blinking lights mean?See Understanding the operator panel lights on