Lexmark 3300 User Manual download pdf (Page 2)

Have a question?

• Refer to your User’s Guide.

• Visit our Web site: http://support.lexmark.com/.

• Call us at 1-800-332-4120.

Monday–Friday (9:00 AM–9:00 PM EST)

Saturday (Noon–6:00 PM EST)

Note: Phone number and support times may change without notice.

Registration information

Record the following information (located on your store receipt and the

back of your printer), and have it ready when you contact us so that we

may serve you faster:

Machine Type number

Serial number

Date purchased

Store where purchased

Need more supplies?

The following cartridge part numbers work with

your printer.

Photo Black Color

• 31

(Photo)

• 32

(Black)

• 34

(Black)

• 33

(Color)

• 35

(Color)

P/N 23A0170 E.C. 9E0002

Connect the USB cable.

Make sure your

computer is on.

If you are

using your

All-In-One

with a

computer,

continue to

step 12.

If you are

using your

All-In-One

without a

computer,

you are

finished.

Setup Troubleshooting

Symptom Diagnosis Solution

Power light is not lit Is the power cord pushed all

the way into the All-In-One?

Disconnect the power cord from the

wall outlet and then from the All-In-

One. Reconnect the power cord by

pushing it all the way into the power

supply on the All-In-One and then into

the wall outlet.

Is the All-In-One connected to

a working electrical outlet?

Connect the All-In-One to an

electrical outlet that other electrical

devices have been using.

Software will not

install

Is your operating system

compatible with the

Lexmark All-In-One?

The All-In-One supports these

operating systems:

• Windows 98

• Windows Me

• Windows 2000

• Windows XP

• Mac OS X version 10.2.3 and later

Alignment page or

test page will not

Is the All-In-One on? Press the Power button. If the Power

light does not come on, see the

“Power light is not lit” symptom at the

beginning of this table.

Do you see an error

message?

See “Error messages

troubleshooting” in your User’s Guide.

Is the All-In-One connected to

your computer through

another device, such as a

USB hub or switch box?

Disconnect the USB cable from any

other devices and connect it directly

between the All-In-One and your

computer. For help, see step 13.

Did you remove the sticker

and tape from the bottom of

each print cartridge?

Are the print cartridges

installed properly?

Remove the print cartridges, check for

the sticker and tape and then reinsert

the cartriddges. For help, see steps

7, 8, and 9.

Is the paper loaded correctly? See step 6.

Control panel

displays text in the

wrong language

Did you select a language? 1 Press the Power button to turn off

the All-In-One.

2 Press and hold both the Power

and Cancel buttons for 10

seconds. Language text appears

on the display.

3 Press the + button repeatedly until

the language you want appears on

the display.

4 Press the Arrow button to select

that language.

Windows

If you inserted the CD and the installation screen did not appear:

1 Click Cancel on all New Hardware screens.

2 Eject and reinsert the All-In-One software CD.

If the All-In-One software installation screen does not appear:

a From your desktop, double-click My Computer.

(If using Windows XP, click Start

Æ My Computer.)

b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

c When the All-In-One software installation screen appears, click Install.

d Follow the instructions on the screen.

Macintosh

If you inserted the CD and the installation screen did not appear:

1 From your desktop, double-click the Lexmark 3300 Series Installer icon.

2 Double-click Install, and follow the instructions on the screen.

Important!

Click Cancel on all New Hardware screens.

Insert the CD. Follow the

instructions on your

computer screen.

Macintosh

Software

To prevent errors

during installation:

1 Close all open

programs.

2 Temporarily disable

any anti-virus

software. For help,

refer to your

program

documentation, or

contact the software

manufacturer for

support.

Note: After installation

is complete,

remember to

re-enable your

anti-virus

software.

Windows

Windows 98/Me

Windows 2000/XP

Note: New Hardware screens appear only on Windows

systems. For Macintosh systems, continue to step 15.

Lexmark 3300 Series

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