Lexmark 47B1002 User Manual Page 283
- Page / 338
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY
Check the quality of the original document.
PLACE THE ORIGINAL DOCUMENT PROPERLY
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
MAKE SURE TO USE THE APPROPRIATE COPY SETTINGS
When patterns (moiré) appear in the output:
• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > lower the Sharpness setting
• On the Copy screen, make sure no scaling is being selected.
When the text is light or disappearing:
• From the Copy screen, navigate to:
Content > Text >
> select the appropriate source for the original document being copied >
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > increase the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Contrast > increase the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
When the output appears washed out or overexposed:
• On the Copy screen make sure the Content Type and Source settings are appropriate for the document being
scanned.
• From the Copy screen, adjust the Darkness setting.
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Shadow detail > reduce the current setting
• From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal > reduce the current setting
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK THE DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Troubleshooting 283
- X790 Series 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Using the ADF 13
- Using the scanner glass 13
- Learning about the printer 14 14
- Understanding the home screen 15
- Sample touch screen 17
- Other touch-screen buttons 18
- Features 18
- Feature Description 19
- Web Server 21
- Setting up Scan to Network 22
- Setting up My MFP 23
- Understanding WS‑Scan 23
- 4 Click Apply 24
- Additional printer setup 25
- Additional printer setup 26 26
- Accessing the system board 27
- Additional printer setup 28 28
- Installing a memory card 30
- Additional printer setup 31 31
- 1 Access the system board 32
- 2 Unpack the card 32
- 1 Plastic pins 33
- 2 Metal pins 33
- Additional printer setup 35 35
- Additional printer setup 36 36
- Additional printer setup 40 40
- Additional printer setup 42 42
- Removing a printer hard disk 43
- Order of installation 44
- Installing optional trays 45
- Attaching cables 46
- Verifying printer setup 47
- Printing a network setup page 48
- For Windows users 49
- For Macintosh users 49
- Setting up wireless printing 50
- Solutions Port 58
- Setting up serial printing 59
- In Windows 8 60
- In Windows 7 or earlier 60
- Saving paper and toner 62
- Saving energy 63
- Adjusting Sleep Mode 64
- Using Hibernate Mode 65
- Recycling 66
- Recycling Lexmark packaging 67
- 1 Pull the tray out 69
- 5 Insert the tray 73
- Envelopes 75
- Transparencies 75
- Linking and unlinking trays 76
- Unlinking trays 77
- Linking exit bins 77
- Configuring a custom name 78
- Paper guidelines 79
- Selecting paper 80
- Unacceptable paper examples 81
- Storing paper 82
- Supported paper sizes 82
- Supported finishing features 84
- Standard bin 85
- Finisher bin 85
- Finishing features 86
- Printing 87
- Printing from a flash drive 88
- Printing on specialty media 90
- Tips on using transparencies 91
- Tips on using envelopes 91
- Tips on using labels 91
- Tips on using card stock 92
- Printing information pages 94
- Canceling a print job 94
- Making copies 96
- Copying film photos 97
- Copying on specialty media 97
- Customizing copy settings 98
- Copying different paper sizes 99
- Reducing or enlarging copies 100
- Adjusting copy quality 100
- Collating copies 101
- Placing information on copies 103
- Canceling a copy job 103
- Copy from 104
- Darkness 105
- Sides (Duplex) 105
- Advanced Options 106
- Save As Shortcut 107
- E-mailing 108
- Creating an e-mail shortcut 109
- E-mailing a document 110
- Customizing e-mail settings 111
- Canceling an e-mail 112
- Understanding e-mail options 112
- Resolution 113
- Page Setup 114
- Scan Preview 114
- Initial fax setup 115
- Choosing a fax connection 116
- Connecting to a DSL service 117
- Setting the date and time 119
- Creating shortcuts 120
- Sending a fax 121
- Sending a fax using shortcuts 122
- Customizing fax settings 123
- Canceling an outgoing fax 124
- Understanding fax options 125
- Holding and forwarding faxes 127
- Scanning to an FTP address 129
- Understanding FTP options 131
- Scanning to a computer 134
- Scanning to a flash drive 135
- Using the ScanBack Utility 135
- Original Size 136
- Understanding printer menus 138
- Supplies menu 139
- Paper menu 141
- Configure MP menu 144
- Substitute Size menu 145
- Paper Texture menu 145
- Paper Weight menu 147
- Paper Loading menu 148
- Custom Types menu 150
- Custom Names menu 150
- Custom Bin Names menu 151
- Custom Scan Sizes menu 151
- Universal Setup menu 151
- Bin Setup menu 152
- Reports menu 153
- Network/Ports menu 154
- Network Reports menu 156
- Network Card menu 156
- TCP/IP menu 157
- IPv6 menu 158
- Wireless menu 159
- AppleTalk menu 159
- Standard USB menu 160
- Parallel [x] menu 162
- Serial [x] menu 164
- SMTP Setup menu 166
- Security menu 167
- Confidential Print menu 169
- Disk Wiping menu 169
- Security Audit Log menu 170
- Set Date and Time menu 171
- Settings menu 172
- Copy Settings menu 181
- Fax Settings menu 187
- Fax Send Settings 189
- Fax Receive Settings 193
- Fax Log Settings 195
- Speaker Settings 195
- Answer On 196
- Fax Server Setup 196
- E‑mail Settings menu 198
- FTP Settings menu 204
- Flash Drive menu 208
- Print Settings 212
- Job Accounting menu 216
- Finishing menu 217
- Quality menu 219
- Utilities menu 222
- XPS menu 223
- PDF menu 223
- PostScript menu 224
- PCL Emul menu 224
- HTML menu 227
- Image menu 228
- Help menu 229
- Statement of Volatility 230
- Erasing volatile memory 230
- Erasing non‑volatile memory 231
- Using the Embedded Web Server 232
- Maintaining the printer 233
- Cleaning the ADF parts 234
- 8 Close the ADF cover 235
- Cleaning the printhead lenses 236
- Storing supplies 237
- Ordering supplies 238
- Ordering a waste toner bottle 239
- Ordering staple cartridges 239
- Ordering an ADF kit 239
- Ordering a cleaning kit 239
- Replacing supplies 240
- Unpack a new print cartridge 241
- Maintaining the printer 241 241
- 8 Close the front door 242
- Moving the printer 244
- Shipping the printer 245
- Administrative support 246
- Setting up e‑mail alerts 247
- Viewing reports 247
- Clearing jams 249
- Clearing jams 250 250
- 200 paper jam 251
- 201 paper jam 251
- 202–203 paper jams 252
- 230 paper jam 253
- 231–239 paper jams 254
- 24x paper jam 254
- 250 paper jam 255
- 280–289 paper jams 256
- 290–292 paper jams 257
- 431–438 paper jams 258
- 455 staple jam 258
- Clearing jams 259 259
- 4 Close the staple guard 260
- 7 Close the stapler door 260
- Troubleshooting 261
- Load [src] with [size] 266
- Load [src] with [type] [size] 266
- Reattach bin [x] 268
- Reattach bin [x] – [y] 268
- 58 Too many bins attached 274
- 58 Too many disks installed 274
- 58 Too many trays attached 274
- 88.xx [color] cartridge low 277
- Solving printing problems 278
- HECK THE PAPER TYPE SETTING 280
- Solving copy problems 281
- HECK THE POWER 282
- LEAR ANY ERROR MESSAGES 282
- LEAN THE SCANNER GLASS 282
- HECK THE DOCUMENT PLACEMENT 283
- HECK THE PAPER SIZE SETTING 284
- HECK THE CABLE CONNECTIONS 284
- DJUST THE SCAN SETTINGS 290
- ONTACT CUSTOMER SUPPORT 290
- Solving option problems 291
- 2 Click Additional 293
- Solving paper feed problems 294
- HECK THE GUIDES 295
- HECK THE PAPER GUIDES 297
- EPLACE THE PRINT CARTRIDGE 302
- EPLACE THE FUSER 302
- HECK THE PAPER 303
- HECK THE PAPER TYPE 304
- ELECT ANOTHER TRAY OR FEEDER 305
- HE TONER IS SMEARED 305
- TONER CARTRIDGE IS DEFECTIVE 305
- HE FUSER IS WORN OR DEFECTIVE 307
- HECK THE TRANSPARENCIES 307
- Uneven print density 308
- FAQ about color printing 308
- Manual Color menu 309
- Contacting customer support 311
- Product information 312
- Edition notice 312
- GOVERNMENT END USERS 312
- Trademarks 313
- Modular component notice 314
- Licensing notices 314
- Noise emission levels 315
- Battery notice 315
- Static sensitivity notice 315
- ENERGY STAR 316
- Temperature information 316
- Laser notice 316
- Laser advisory label 316
- Power consumption 317
- Radio interference notice 318
- Uso del prodotto in Svizzera 321
- Industry Canada (Canada) 322
- Notices 324 324
- Limited warranty 325
- Limited warranty service 325
- Extent of limited warranty 326
- Limitation of liability 326
- Patent acknowledgment 327
- Numerics 328
- WS‑Scan 338
- XPS menu 223 338
- Index 338 338
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