Lexmark 47B1002 User Manual Page 1

X790 SeriesUser's GuideNovember 2012 www.lexmark.comMachine type(s):7562, 4917Model(s):432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2

What are you looking for? Find it hereThe latest supplemental information, updates, and customersupport:• Documentation• Driver downloads• Live chat s

4 From the Sides (Duplex) area, touch the button for your preferred duplexing method.The first number represents sides of the original documents; the

• Photo/Film—Use when the original document is a photo from film.• Magazine—Use when the original document is from a magazine.• Newspaper—Use when the

• Between Pages• None5 Touch , and then Copy It.Copying multiple pages onto a single sheetIn order to save paper, you can copy either two or four con

4 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touchScan the Automatic Document Feeder or S

Canceling a copy job while copying pages using the scanner glassTouch Cancel Job on the touch screen.A “Canceling scan job” screen appears. Once the j

ScaleThis option creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale canalso be set for you automatical

• Press—Use when the original document was printed using a printing press.• Other—Use when the original document was printed using an alternate or unk

Save As ShortcutThis option allows the current settings to be saved as a shortcut by assigning a number.Copying 107

E-mailingADF Scanner glassUse the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards orphotos), t

If you do not know the IP address of the printer, you can:• View the IP address on the printer control panel in the TCP/IP section under the Networks/

123451 458 mm (18 in.)2 100 mm (3.9 in.)3 380 mm (14.9 in.)4 432 mm (17 in.)5 150 mm (5.9 in.)Printer configurationsCAUTION—TIPPING HAZARD: Floor‑moun

E-mailing a documentSending an e-mail using the touch screen1 Load an original document faceup, short edge first into the ADF or facedown on the scann

4 Touch the name of the recipients.To enter additional recipients, touch Next address, and then enter the address or shortcut number you want toadd, o

• JPEG—Use this to create and attach a separate file for each page of your original document, viewable by mostWeb browsers and graphics programs.• XPS

ResolutionAdjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the timeneeded to scan your or

Page SetupThis option lets you change the Sides (Duplex), Orientation, and Binding.• Sides (Duplex)— Specifies if the original document is simplex (pr

FaxingNote: Fax capabilities may not be available on all printer models.ADF Scanner glassUse the ADF for multiple‑page documents. Use the scanner glas

Choosing a fax connectionNotes:• The printer is an analog device that works best when directly connected to the telephone wall outlet. Otherdevices(su

Connecting to a DSL serviceIf you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and thenfollow

Connecting to a distinctive ring serviceA distinctive ring service may be available from your telephone service provider. This service allows you to h

For some countries or regions, a telephone line adapter is included in the box. Use this adapter to connect an answeringmachine, telephone, or other t

You can configure your basic printer by adding optional trays.12567348109911121 Automatic Document Feeder (ADF)2 ADF input tray3 Printer control panel

3 In the Set Date & Time field, enter the current date and time.4 Click Submit.Note: It is recommended to use the network time.Configuring the pri

Creating a fax destination shortcut using the touch screen1 Load an original document faceup, short edge first into the ADF or facedown on the scanner

5 Select the appropriate paper size and page orientation.6 If you want to include a cover page with the fax, then select Include cover page with fax,

Customizing fax settingsChanging the fax resolutionSettings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality).1 Load an

4 Touch the arrows to adjust the time the fax will be transmitted.The time is increased or decreased in increments of 30 minutes. If the current time

Canceling a fax after the original documents have been scanned to memory1 On the home screen, touch Cancel Jobs.The Cancel Jobs screen appears.2 Touch

DarknessThis option adjusts how light or dark your faxes will turn out in relation to the original document.ColorThis option enables or disables color

Holding and forwarding faxesHolding faxesThis option lets you hold received faxes from printing until they are released. Held faxes can be released ma

4 From the “Forward to” menu, select one of the following:• Fax• E‑mail• FTP• LDSS• eSF5 In the Forward to Shortcut field, enter the shortcut number w

Scanning to an FTP addressADF Scanner glassUse the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postc

Understanding the ADF and scanner glassAutomatic Document Feeder (ADF) Scanner glassUse the ADF for multiple pages, including duplexpages.Use the scan

3 Press , and then enter the FTP shortcut number.4 Touch Send It.Scanning to an FTP address using the address book1 Load an original document faceup,

Creating an FTP shortcut using the touch screen1 From the home screen, navigate to:FTP > type the FTP address > > enter a name for the short

ColorThis option enables or disables color for the scanned image.ResolutionThis option adjusts the output quality of your file. Increasing the image r

Scan PreviewThis option displays the first page of the original document before it is scanned completely. When the first page isscanned, the scanning

Scanning to a computer or flash driveADF Scanner glassUse the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (su

c Press , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, andthen touch Profiles.d After entering the sho

Understanding scan profile optionsOriginal SizeThis option sets the size of the documents you are going to scan. When Original Size is set to Mixed Si

Page SetupThis option lets you change the Sides (Duplex), Orientation, and Binding.• Sides (Duplex)— Use this to specify if the original document is s

Understanding printer menusMenus listSupplies Paper Menu Reports SettingsReplace SupplyCyan CartridgeMagenta CartridgeYellow CartridgeBlack CartridgeS

Supplies menuMenu item DescriptionReplace SupplySeparator Pick Assembly and RollerProvides the option to reset the supply counter for theseparator pic

Understanding the printer control panel134567892Item Description1 Display Lets you view scanning, copying, faxing, and printing options as well as sta

Menu item DescriptionWaste Toner BottleNear FullReplaceMissingOKShows the status of the waste toner bottleFuserEarly WarningLowReplaceMissingOKShows t

Paper menuDefault Source menuMenu item DescriptionDefault SourceTray [x]MP FeederManual PaperManual EnvelopeSets a default paper source for all print

Menu item DescriptionTray [x] TypePlain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLi

Menu item DescriptionMP Feeder TypeCustom Type [x]Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondEnvelopeRough Envel

Menu item DescriptionManual Paper TypePlain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored Pap

Substitute Size menuMenu item DescriptionSubstitute SizeAll ListedOffStatement/A5Letter/A4Substitutes a specified paper size if the requested paper si

Menu item DescriptionVinyl Labels TextureNormalRoughSmoothSpecifies the relative texture of the vinyl labels loadedNote: Normal is the factory default

Paper Weight menuMenu item DescriptionPlain WeightNormalHeavyLightSpecifies the relative weight of the plain paper loadedNote: Normal is the factory d

Menu item DescriptionRough Envelope WeightHeavyLightNormalSpecifies the relative weight of the envelopes loadedNote: Heavy is the factory default sett

Menu item DescriptionRecycled LoadingOffDuplexDetermines whether 2‑sided printing occurs for all print jobs thatspecify Recycled as the paper typeNote

Understanding the home screenUnderstanding the home screenWhen the printer is turned on, the display shows a basic screen, referred to as the home scr

Menu item DescriptionCustom [x] LoadingOffDuplexDetermines whether 2‑sided printing occurs for all print jobs thatspecify Custom [x] as the paper type

Custom Bin Names menuMenu Item DescriptionStandard Bin Specifies a custom name for the Standard BinBin [x] Specifies a custom name for Bin [x]Custom S

Menu item DescriptionPortrait Height3–48 inches76–1219 mmSets the portrait heightNotes:• If the height exceeds the maximum, then the printer uses them

Menu item DescriptionAssign Type/BinPlain Paper BinCard Stock BinTransparency BinRecycled BinGlossy BinHeavy Glossy BinLabels BinVinyl Labels BinBond

Menu item DescriptionShortcut List Prints a report containing information about configured shortcutsFax Job Log Prints a report containing information

Menu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job requiresit, regardless of the defa

Menu item DescriptionMac Binary PSAutoOnOffSets the printer to process Macintosh binary PostScript print jobsNotes:• Auto is the factory default setti

Menu item DescriptionView Network AddressUAALAALets you view the network addressesEnd‑of‑Job Timeout0–255Sets the amount of time in seconds before a n

Menu item DescriptionEnable AutoIPYesNoSpecifies the Zero Configuration Networking settingNote: Yes is the factory default setting.Enable FTP/TFTPYesN

Wireless menuUse the following menu items to view or configure the wireless internal print server settings.Note: This menu is available only for model

Other buttons that may appear on the home screen:Touch ToSearch held jobs Search on any of the following items:• User name for held or confidential pr

Menu item DescriptionActivateYesNoActivates AppleTalk supportNote: Yes is the factory default setting.View Name Shows the assigned AppleTalk nameNote:

Menu item DescriptionUSB BufferAuto3KB to [maximum size allowed]DisabledSets the size of the USB input bufferNotes:• Auto is the factory default setti

Parallel [x] menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job receivedthrough a

Menu item DescriptionJob BufferingOffOnAutoTemporarily stores print jobs on the printer hard disk before printingNotes:• Off is the factory default se

Menu item DescriptionENA gatewayyyy.yyy.yyy.yyySets the gateway information for an external print serverNote: This menu item is available only if the

Menu item DescriptionSerial BufferAuto3KB to [maximum size allowed]DisabledSets the size of the serial input bufferNotes:• Auto is the factory default

Menu item DescriptionBaud9600192003840057600115200138200172800230400345600120024004800Specifies the rate at which data can be received through the ser

Menu item DescriptionUse SSLDisabledNegotiateRequiredSets the printer to use SSL for increased security when connecting to theSMTP serverNotes:• Disab

Miscellaneous Security Settings menuMenu item DescriptionLogin RestrictionsLogin failuresFailure time frameLockout timePanel Login TimeoutRemote Login

Confidential Print menuMenu item DescriptionMax Invalid PINOff2–10Limits the number of times an invalid PIN can be enteredNotes:• Off is the factory d

Sample touch screenSubmitTouch ToSubmit Submit changes made in the printer settings.Sample Copy Print a sample copy.Right arrowScroll to the right.Lef

Menu item DescriptionManual WipingDo not start nowStart nowOverwrites all disk space that has been used to hold data from a print job that hasbeen pro

Menu item DescriptionConfigure LogEnable AuditEnable Remote SyslogRemote Syslog ServerRemote Syslog PortRemote Syslog MethodRemote Syslog FacilityLog

Menu item DescriptionNTP Server Lets you view the NTP Server AddressEnable AuthenticationOffOnLets you change the authentication setting to on or offN

Menu item DescriptionEco-ModeOffEnergyEnergy/PaperPaperMinimizes the use of energy, paper, or specialty mediaNotes:• Off is the factory default settin

Menu item DescriptionKeyboardKeyboard TypeEnglishFrancaisFrancais CanadienDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaSuomiPortugueseRussian

Menu item DescriptionDisplayed InformationLeft sideRight sideCustom Text [x][x] TonerFuserTransfer ModuleSpecifies what is displayed on the upper left

Menu item DescriptionDisplayed InformationWaste Toner BottlePaper JamLoad PaperService ErrorsLets you customize the displayed information for Waste To

Menu item DescriptionOne Page CopyOffOnSets the copies from the scanner glass to only one page at a timeNote: Off is the factory default setting.Outpu

Menu item DescriptionWeb Page Refresh Rate30–300Specifies the number of seconds between Embedded Web ServerrefreshesNote: 120 seconds is the factory d

Menu item DescriptionTimeoutsPrint TimeoutDisabled1‑255 secSets the amount of time (in seconds) the printer waits to receivean end‑of‑job message befo

Touch ToTipsOpen a context-sensitive Help dialog on the touch screen.Other touch-screen buttonsTouch ToAcceptSave a setting.Cancel• Cancel an action o

Menu item DescriptionPress Sleep ButtonSleepHibernateDo nothingDetermines how the printer, while in Idle state, reacts to a shortpress of the Sleep bu

Copy Settings menuMenu item DescriptionContent TypeText/PhotoTextGraphicsPhotoSpecifies the type of content contained in the copy jobNotes:• Text/Phot

Menu item DescriptionSides (Duplex)1 sided to 1 sided1 sided to 2 sided2 sided to 1 sided2 sided to 2 sidedSpecifies whether an original document is d

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardID CardCustom Scan Size [x]A4A5Oficio (Mex

Menu item DescriptionNumber of Copies1–999Specifies the number of copies for the copy jobNote: 1 is the factory default setting.Header/FooterTop leftT

Menu item DescriptionHeader/FooterBottom leftBottom leftOffDate/TimePage numberBates numberCustom textPrint onAll pagesFirst page onlyAll but first pa

Menu item DescriptionOverlayOffConfidentialCopyDraftUrgentCustomSpecifies the overlay text printed on each page of the copy jobNote: Off is the factor

Menu item DescriptionContrastBest for content0–5Specifies the contrast used for the copy jobNote: Best for content is the factory default setting.Mirr

Menu item DescriptionEnable Manual FaxOffOnSets the printer to fax manually only, which requires a line splitter and a telephonehandsetNotes:• Use a r

Menu item DescriptionFax Cover PageFax Cover PageOff by defaultOn by defaultNever useAlways useInclude to fieldOnOffInclude from fieldOffOnFromInclude

Feature DescriptionWarningIf an error condition occurs, then this icon appears.Understanding the home screen 19

Menu item DescriptionOriginal SizeMixed SizesLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A4A5Oficio

Menu item DescriptionContent SourceColor LaserInkjetMagazinePressBlack/White LaserPhoto/FilmNewspaperOtherSpecifies how the output is producedNotes:•

Menu item DescriptionMax Speed2400480096001440033600Specifies the maximum speed in baud at which faxes are sentCustom Job scanningOffOnLets you scan a

Menu item DescriptionADF Skew FixOffOnSpecifies whether or not to fix slight skew on the scanned imageNote: Off is the factory default settingScan edg

Menu item DescriptionSeparator SheetsNoneBefore JobAfter JobEnables the printer to include separator sheets in the outputSeparator Sheet SourceTray [x

Fax Log SettingsMenu item DescriptionTransmission LogPrint logDo not print logPrint only for errorEnables printing of a transmission log after each fa

Menu item DescriptionRinger VolumeOnOffControls the fax speaker ringer volumeNote: On is the factory default setting.Answer OnMenu item DescriptionAll

Menu item DescriptionContent TypeTextText/PhotoGraphicsPhotoSpecifies the type of content that will be scanned to faxNotes:• Text is the factory defau

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A4A5Oficio (Mexico)JIS

Menu item DescriptionE‑mail Server SetupMax E‑mail size0–65535 KBSpecifies the maximum e-mail size in kilobytesNote: E-mails above the specified size

ContentsSafety information...7Learning about the printer...

Setting up and using the home screen applicationsNotes:• Your home screen, icons, and buttons may vary depending on your home screen customization set

Menu item DescriptionContent SourceColor LaserInkjetMagazinePressBlack/White LaserPhoto/FilmNewspaperOtherSpecifies the source of the document being s

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A4A5Oficio (Mexico)A6J

Menu item DescriptionE‑mail images sent asAttachmentWeb LinkSpecifies how the images will be sentNote: Attachment is the factory default setting.Use M

Menu item DescriptionColor DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specif

FTP Settings menuMenu item DescriptionFormatPDF (.pdf)Secure PDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps)Specifies the format of the FTP fileNote: PDF (

Menu item DescriptionResolution15020030040060075Specifies how many dots per inch are scannedNote: 150 dpi is the factory default setting.Darkness1–9Li

Menu item DescriptionJPEG QualityBest for Content5–90Sets the quality of a JPEG photo image in relation to file size and the quality of theimageNotes:

Menu item DescriptionScan PreviewOffOnSpecifies whether a preview will appear on the display for scan jobsNote: Off is the factory default setting.All

Menu item DescriptionSharpness1–5Adjusts the amount of sharpness of a scanned imageNote: 3 is the factory default setting.Temperature‑4 to 4Enables th

Menu item DescriptionContent SourceColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherBlack and White LaserSpecifies the source of content in the s

Exporting and importing a configuration using the EmbeddedWeb ServerYou can export configuration settings into a text file that can then be imported a

Menu item DescriptionOriginal SizeLetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A4A5Oficio (Mexico)A6J

Menu item DescriptionUse Multi‑Page TIFFOnOffProvides a choice between single-page TIFF files and multiple‑page TIFF files. For amultiple-page scan to

Menu item DescriptionNegative ImageOffOnCreates a negative image of the original documentNote: Off is the factory default setting.Shadow Detail‑4 to 4

Hole PunchOffOnSpecifies whether prints have punched holesNotes:• Off is the factory default setting.• This menu appears only when a stapler is instal

Separator SheetsOffBetween CopiesBetween JobsBetween PagesSpecifies whether blank separator sheets are insertedNotes:• Off is the factory default sett

Menu item DescriptionPrint AreaNormalFit to PageWhole PageSets the logical and physical printable areaNotes:• Normal is the factory default setting. W

Job Accounting menuNote: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard diskcannot be read

Menu item DescriptionE‑mail Address to Send Logs Specifies the e‑mail address to which the device sends job accounting logsLog File Prefix Note: The c

Menu item DescriptionSeparator SourceTray [x]Manual FeederSpecifies the paper source for separator sheetsNotes:• Tray 1 (standard tray) is the factory

Menu item DescriptionOffset PagesNoneBetween CopiesBetween JobsOffsets pages at certain instancesNotes:• None is the factory default setting.• Between

Activating the home screen applicationsYour printer comes with preinstalled home screen applications. To use these applications, activate and set up t

Menu item DescriptionEnhance Fine LinesOffOnEnables a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams

Menu item DescriptionColor SamplessRGB DisplaysRGB VividDisplay—True BlackVividOff—RGBUS CMYKEuro CMYKVivid CMYKOff—CMYKPrints sample pages for each o

Menu item DescriptionManual ColorCMYK ImageUS CMYKEuro CMYKVivid CMYKOffCMYK TextUS CMYKEuro CMYKVivid CMYKOffCMYK GraphicsUS CMYKEuro CMYKVivid CMYKO

Menu item DescriptionFormat FlashYesNoFormats the flash memoryWarning—Potential Damage: Do not turn off the printer while the flash memory isbeing for

Menu item DescriptionAnnotationsDo Not PrintPrintPrints annotations in a PDFNote: Do Not Print is the factory default setting.PostScript menuMenu item

Menu item DescriptionFont NameRO CourierIdentifies a specific font and where it is storedNote: RO Courier is the factory default setting. The RO Couri

Menu item DescriptionPCL Emulation SettingsA4 Width198 mm203 mmSets the printer to print on A4‑size paperNotes:• 198 mm is the factory default setting

Menu item DescriptionTray RenumberRestore DefaultsYesNoReturns all tray, drawer, and feeder assignments to the factory default settingsHTML menuMenu I

Menu item DescriptionScale1–400%Scales the default font for HTML documentsNotes:• 100% is the factory default setting.• Scaling can be increased in 1%

Help menuThe Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. Theycontain information abo

3 Specify the destinations, and then customize the settings.4 Click Apply.To use the application, touch Scan to Network on the printer home screen, an

Securing the memory before moving the printerStatement of VolatilityYour printer contains various types of memory that are capable of storing device a

Erasing non‑volatile memory• Individual settings, device and network settings, security settings, and embedded solutions—Erase informationand settings

Configuring printer hard disk encryptionNote: Your printer may not have a hard disk installed.Enabling hard disk encryption helps prevent the loss of

Maintaining the printerCleaning the exterior of the printer1 Make sure that the printer is turned off and unplugged from the wall outlet.CAUTION—SHOCK

3 Scanner glass4 ADF glass3 Wipe the areas shown and let them dry.4 Open the bottom ADF door.215 Wipe the ADF scanner glass under the ADF door.6 Close

4 Remove the pick roller assembly.125 Wipe the surface of both pick rollers.6 Replace the pick roller assembly.127 Wipe the entire surface under the A

Cleaning the printhead lensesClean the printhead lenses when you encounter print quality problems.1 Open the front door.2 Remove all print cartridges.

6 Close the front door.Storing suppliesChoose a cool, clean storage area for the printer supplies. Store supplies right side up in their original pack

Ordering suppliesTo order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your are

Ordering a waste toner bottleWhen 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle.When 82 Replace waste toner bottle

3 Select the Enabled check box, and then customize the settings.4 Click Apply.To use the application, from the Embedded Web Server, click Applications

Replacing suppliesReplacing a print cartridge1 Open the front door.2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift

4 Unpack a new print cartridge.Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the printquality of futu

6 Remove the red packing strip from the new cartridge.7 Insert the new cartridge into the printer, and then push the green handle back in place.Note:

Replacing the waste toner bottleReplace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will notcontinue printing un

6 Peel the recycling label off, and place it on the shipping box.1 27 Insert the new waste toner bottle into the printer.2218 Close tray 1, and then c

Moving the printer to another locationThe printer and options can be safely moved to another location by following these precautions:• Any cart used t

Administrative supportFinding advanced networking and administrator informationThis chapter covers basic administrative support tasks using the Embedd

If you do not know the IP address of the printer, you can:• View the IP address on the printer control panel in the TCP/IP section under the Networks/

Restoring factory default settingsIf you want to retain a list of the current menu settings for reference, then print a menu settings page before rest

Clearing jamsBy carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlinedin this section

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo

1246537Area Jam numbers What to do1200–239Open side door, and then remove the jammed paper.224xOpen side door of the specified tray, and then remove t

200 paper jam1 Open the side door of the printer.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotc

202–203 paper jamsIf paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.Note: Make sure

Paper jam under the fuser1 Open the side door of the printer.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury

231–239 paper jams1 Open the side door of the printer.CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

Paper jam in the optional trays1 Open the side door of the specified optional tray.2 Grasp the jammed paper on each side, and then gently pull it out.

2 Grasp the jammed paper on each side, and then gently pull it out.12Note: Make sure all paper fragments are removed.3 Reload paper into the multipurp

290–292 paper jams290 paper jamClose the ADF cover.291 paper jamClose the scanner glass cover.292 paper jamTry one of more of the following:• Close th

431–438 paper jams1 Push down the button to slide the output finisher to the right.212 Open the finisher door, and then removed the jammed paper.Note:

2 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.123 Use the metal tab to lift the stapl

Using the security lock featureThe printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the

4 Close the staple guard.5 Press down on the staple guard until it clicks into place.6 Push the staple cartridge holder firmly back into the stapler u

TroubleshootingSolving basic printer problemsIf there are basic printer problems, or the printer is unresponsive, make sure:• The power cord is plugge

Change [paper source] to [custom type name] load [orientation]Try one or more of the following• Touch Use current [paper source] to ignore the message

Close left side doorClose the left side door of the printer.Close [tray] doorClose the specified tray door.Close finisher side doorClose the side door

Empty the hole punch box1 Empty the hole punch box.For instructions on emptying the hole punch box, from the printer control panel touch More Informat

Install bin [x]Try one or more of the following:• Install the specified bin:1 Turn the printer off.2 Unplug the power cord from the wall outlet.3 Inst

4 Connect the power cord to a properly grounded electrical outlet.5 Turn the printer back on.• Cancel the print job.Load [src] with [custom type name]

Load Manual Feeder with [custom type name]Try one or more of the following:• Load the specified paper in the manual feeder.• Touch Prompt each page, p

Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has beenrestarted.Reattach bin [x]Try one or

Remove packaging material, [area name]Remove any remaining packaging material from the specified location.Remove paper from standard output binRemove

Accessing the system boardCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after

Tray [x] paper size unsupportedThe paper size in the specified tray is unsupported. Replace it with a supported paper size.Unsupported diskAn unsuppor

37 Insufficient memory to collate jobTry one or more of the following:• Touch Continue to print the portion of the job already stored and begin collat

51 Defective flash detectedTry one or more of the following:• Touch Continue to clear the message and continue printing.• Cancel the current print job

55 Unsupported option in slot [x]1 Turn the printer off.2 Unplug the power cord from the wall outlet.3 Remove the unsupported option card from the pri

57 Configuration change, some held jobs were not restoredSomething has changed in the printer to invalidate the held jobs. Possible changes include:•

4 Connect the power cord to a properly grounded outlet.5 Turn the printer back on.58 Input config error1 Turn the printer off.2 Unplug the power cord

80.xx Replace fuserReplace the fuser using the instruction sheet that came with the replacement part.80.xx Fuser missing1 Replace the fuser, following

88.xx [color] cartridge low1 Remove the specified cartridge.Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may af

1565 Emulation error, load emulation optionThe printer automatically clears the message in 30 seconds and then disables the download emulator on the f

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED• Verify that you are using the correct printer software.• If the printer is connected to your comp

b Shift the metal panel to the left to disengage the hooks, then pull forward to remove it.3 Use the following illustration to locate the appropriate

Print job takes longer than expectedTry one or more of the following:REDUCE THE COMPLEXITY OF THE PRINT JOBEliminate the number and size of fonts, the

USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS• Print a menu settings page and compare the settings for each tray.• If necessary, adjust the settings

CHECK THE POWERMake sure the printer is plugged in, the power is on, and Ready appears.Scanner unit does not closeMake sure there are no obstructions:

MAKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORYCheck the quality of the original document.PLACE THE ORIGINAL DOCUMENT PROPERLYMake sure

CHECK THE PAPER SIZE SETTINGMake sure the paper size setting matches the paper loaded in the tray:1 From the printer control panel, check the Paper Si

THE SCAN RESOLUTION MAY BE SET TOO HIGHSelect a lower scan resolution.Poor scanned image qualityThese are possible solutions. Try one or more of the f

Cannot scan from a computerThese are possible solutions. Try one or more of the following:CHECK THE DISPLAY FOR ERROR MESSAGESClear any error messages

Cannot send or receive a faxThese are possible solutions. Try one or more of the following:CHECK THE DISPLAY FOR ERROR MESSAGESClear any error message

TEMPORARILY DISCONNECT OTHER EQUIPMENTTo ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answeringm

REPLACE THE TONER OR PRINT CARTRIDGEReplace the toner or print cartridge.Can receive but not send faxesThese are possible solutions. Try one or more o

4 Reattach the system board cover.Warning—Potential Damage: System board electronic components are easily damaged by static electricity.Touch somethin

3 In the Max Speed box, click one of the following:24004800960014400336004 Click Submit.Solving home screen applications problemsAn application error

Solving option problemsOption does not operate correctly or quits after it is installedTry one or more of the following:RESET THE PRINTERTurn the prin

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLYIf the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray,

CHECK THE CABLEMake sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.MAKE SURE THE NETWORK

Solving paper feed problemsPaper frequently jamsThese are possible solutions. Try one or more of the following:CHECK THE PAPERUse recommended paper an

Solving print quality problemsIf these suggestions do not correct the problem, then contact customer support. You may have a printer part thatrequires

Shadow images appear on printsTry one or more of the following:CHECK THE PAPER TYPE AND WEIGHT SETTINGSMake sure the paper type and weight settings ma

Gray background on printsABCDEABCDEABCDECHECK THE BACKGROUND DARKNESS OR REMOVAL SETTINGTry one or more of the following:• Adjust the darkness to a li

Light colored line, white line, or incorrectly colored line appears on printsABCDEABCDEABCDEABCDEABCDETry one or more of the following:MAKE SURE THERE

Print irregularitiesTry one or more of the following:LOAD PAPER FROM A FRESH PACKAGEThe paper may have absorbed moisture due to high humidity. Store p

Minimizing your printer's environmental impact...62Saving paper and toner...

b Align and then turn each screw clockwise to tighten.c Close the cover.Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the system

Print is too darkTry one or more of the following:LOAD PAPER FROM A FRESH PACKAGEThe paper may have absorbed moisture due to high humidity. Store pape

CHECK THE PAPER TYPE SETTINGMake sure the Paper Type setting matches the paper loaded in the tray or feeder:• From the printer control panel Paper men

MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONERWhen 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among a

Skewed printThese are possible solutions. Try one or more of the following:CHECK THE PAPER GUIDESMove the length and width guides in the tray to the c

Black or white streaks appear on transparencies or paperTry one or more of the following:ENSURE THAT THE FILL PATTERN IS CORRECTIf the fill pattern is

Streaked horizontal lines appear on printsABCDEABCDEABCDETry one or more of the following:SELECT ANOTHER TRAY OR FEEDER• From the printer control pane

Toner fog or background shading appears on a pageTry one or more of the following:MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFEC

THE FUSER IS WORN OR DEFECTIVEReplace the fuser.Toner specksThese are possible solutions. Try one or more of the following:THE TONER CARTRIDGES ARE WO

Uneven print densityABCDEABCDEABCDEMAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGEReplace the worn or defective print cartridge.Solving color

The printed page appears tinted. Can I adjust the color?Sometimes a printed page may appear tinted (for example, everything printed seems to be too re

3 On the system board, open the memory card connector latches.4 Align the notches on the memory card to the ridges on the connector.121 Notch2 RidgeAd

Object type Color conversion tablesCMYK ImageCMYK TextCMYK Graphics• US CMYK—Applies color correction to approximate the SWOP(Specifications for Web O

5 Enter an increment value from 1–255.Note: The closer the value is to 1, the narrower the color sample range will appear.6 Click Print.Embedded Web S

NoticesProduct informationProduct name:Lexmark X792de, X792dte, X792dtfe, X792dtpe, X792dtme, X792dtseMachine type:7562, 4917Model(s):432, 436, dn1, d

Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end userspursuant to the terms and condit

Taffy Agfa CorporationTimes New Roman The Monotype Corporation plcUnivers Linotype-Hell AG and/or its subsidiariesAll other trademarks are the propert

Noise emission levelsThe following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.Note: Some modes may n

ENERGY STARAny Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protecti

Power consumptionProduct power consumptionThe following table documents the power consumption characteristics of the product.Note: Some modes may not

Industry Canada compliance statementThis Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment StandardICES-

after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits represented by ## are t

5 Push the memory card straight into the connector until it clicks into place.6 Reattach the system board cover.Installing a flash memory or firmware

the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electricalsurges.This equipment uses C

Using this product in SwitzerlandThis product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any lin

Regulatory notices for wireless productsThis section contains the following regulatory information pertaining to wireless products that contain transm

Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conformeaux spécifications techniques d

Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit dengrundlegenden Anforderungen und den üb

STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERSLexmark International, Inc., Le

Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storagemedia (unless directed otherwi

Additional rightsSome states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitationof incidental

IndexNumerics1565 Emulation error, loademulation option 2782,000‑sheet high‑capacity feeder installing 45200 paper jam 2512000‑sheet high‑capacity

USB 46canceling print job, from computer 94canceling a print job from a computer 94from the printer control panel 94cannot open Embedded WebServer

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board.211 Plastic pins2 Metal pins4 Push the card fir

directory list printing 94disk wiping 231Disk Wiping menu 169display troubleshooting display is blank 278display shows only diamonds 278display,

distinctive ring service 118fax setup 115forwarding faxes 127holding faxes 127making a fax lighter or darker 123sending a fax 121sending a fax a

loading, 2000‑sheet high‑capacityfeeder 72loading, multipurpose feeder 90loading, trays 90letterhead printing 90light colored line, white line, or

options, touch‑screen copy 104, 105, 106, 107, 132e‑mail 112, 113, 114fax 125, 126FTP 131, 132, 133scan 136scan to computer 136, 137ordering cle

printer information where to find 9printer IP address finding 20printer messages 1565 Emulation error, loademulation option 27831.xx Missing or Def

Restore held jobs? 269Scanner automatic feeder coveropen 269Slide finisher to the left 269Some held jobs were notrestored 269Supply needed to comp

using the touch screen 129Security Audit Log menu 170security lock 26sending a fax 121sending a fax using shortcuts 122sending a fax using the to

solving basic printerproblems 261troubleshooting, copy copier does not respond 281partial document or photocopies 283poor copy quality 282poor sca

WS‑Scan about 23XXPS menu 223Index 338

Installing an Internal Solutions PortThe system board supports one optional Lexmark Internal Solutions Port (ISP).Note: This task requires a flathead

5 Remove the metal cover from the ISP opening.216 Align the posts of the plastic tee to the holes on the system board, and press down until the tee cl

7 Install the ISP on the plastic tee. Angle the ISP over the plastic tee, and then slant it toward the plastic tee so thatany overhanging connectors w

9 Insert the long thumbscrew and turn it clockwise, enough to hold the ISP in place, but do not yet tighten thethumbscrew.10 Attach the two provided s

13 Reattach the system board cover.Installing a printer hard diskNote: This task requires a flathead screwdriver.CAUTION—SHOCK HAZARD: If you are acce

3 Locate the appropriate connector on the system board.Note: If an optional ISP is currently installed, then the printer hard disk must be installed o

E-mailing a document...110Cus

c Align the standoffs of the printer hard disk to the holes in the ISP, and then press down on the printer hard diskuntil the standoffs are in place.d

To install a printer hard disk directly on the system board:a Align the standoffs of the printer hard disk to the holes in the system board, and then

4 Reattach the system board cover.Additional printer setup 42

Removing a printer hard diskNote: This task requires a flathead screwdriver.CAUTION—SHOCK HAZARD: If you are accessing the system board or installing

3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk.124 Set the printer hard disk aside.5 Reattach

Installing optional traysThe printer supports the following optional input sources:• 550‑sheet tray• 2,000‑sheet high‑capacity feederCAUTION—POTENTIAL

121 Standard 550-sheet tray (Tray 1)2 Optional 550-sheet trays5 Turn the printer back on.6 Set the printer software to recognize the optional input so

121 USB portWarning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shownwhile actively printing. A loss

Printing a network setup pageIf the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso

Updating available options in the printer driverWhen any hardware options are installed, you may need to manually add the options in the printer drive

Erasing non‑volatile memory...231Erasing

Setting up wireless printingNote: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-FiProte

Installing the printer on a wireless network (Windows)Before installing the printer on a wireless network, make sure:• Your wireless network is set up

In Windows 7 or earlieraClick or click Start, and then click Run.b In the Start Search or Run dialog, type D:\setup.exe.c Press Enter or click OK.No

122 Locate the printer MAC address.a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports >

Configure the printer for wireless access1Type the network name (SSID) in the appropriate field.2 Select Infrastructure as your Network Mode setting i

2 Click +.3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner.4 Click the IP tab.5 Type the IP address of the printer in the

If you are using the Software and Documentation CD and the installation dialog does not appear, then do thefollowing:In Windows 8From the Search charm

In Mac OS X version 10.5 or lateraFrom the Apple menu, navigate to either of the following:– System Preferences > Print & Scan– System Preferen

Changing port settings after installing a new network InternalSolutions PortWhen a new Lexmark Internal Solutions Port (ISP) is installed in the print

6 Type the new IP address in the “Printer Name or IP Address” field.7 Click OK > Close.For Macintosh users1 Open a Web browser, and then type the p

431–438 paper jams...258455

2 Install the printer driver.a Obtain a copy of the software installer package.• From the Software and Documentation CD that came with your printer• F

c Do either of the following:• Press and hold the COM port where you attached the serial cable to your computer (example: COM1).• Right‑click the COM

Minimizing your printer's environmental impactLexmark is committed to environmental sustainability and is continually improving its printers to r

Print in black and whiteTo print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,see “

Choose ToOffNote: Selecting Photo from the driver may disable QuietMode and provide better print quality and full speedprinting.Use factory default se

Using Hibernate ModeHibernate is an ultra‑low power operating mode. When operating in Hibernate mode, the printer is essentially off, andall other sys

Setting the standard exit bin lightTo save energy, you can dim or turn off the output lighting for the standard exit bin.Available settings are Off, D

Recycling Lexmark packagingLexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transportedin t

Loading paper and specialty mediaThis section explains how to load the 550-sheet trays, the 2,000-sheet tray, and the multipurpose feeder. It also inc

Loading the standard or optional 550‑sheet trayThe printer has one standard 550‑sheet tray (Tray 1), and may have one or more optional 550‑sheet trays

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

2 Squeeze and then slide the width guide to the correct position for the paper size you are loading.3 Squeeze and then slide the length guide to the c

• Place pre-punched paper with the holes toward the front of the tray.• Place letterheads faceup with the header on the left side of the tray.• Place

Loading the 2000‑sheet high‑capacity feederThe high‑capacity feeder can hold up to 2,000 sheets of A4‑, letter‑, or legal‑size paper (80 g/m2 or 20 lb

4 Load paper into the tray with the print side faceup.ABCNote: Make sure the paper is below the maximum fill line located on the edge of the paper tra

Loading the multipurpose feederThe multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, an

PaperEnvelopesTransparenciesNote: Avoid scratching or touching the print side.4 Push the paper pick tab, and then load the paper or specialty media. S

• Load envelopes with the flap side up and to the right.Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated lini

The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray exceptthe standard 550‑sheet tray a

2 Click Settings > Paper Menu > Custom Name > type a name > Submit.Note: This custom name will replace the Custom Type [x] name under the

Paper and specialty media guidelinesPaper guidelinesPaper characteristicsThe following paper characteristics affect print quality and reliability. Con

Refer service or repairs, other than those described in the user documentation, to a professional service person.CAUTION—SHOCK HAZARD: To avoid the ri

Fiber contentMost high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree o

• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it movesthrough the printer)• Brightness and t

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:• For best results, store paper where the temperature is 2

Paper size Dimensions Standard550‑sheet tray(Tray 1)Optional550‑sheet trayOptional2,000‑sheettrayMultipurposefeederDuplexerFolio 215.9 x 330.2 mm(8.5

Supported paper types and weightsThe printer supports 60–176 g/m2 (16–47 lb) paper weights for one‑sided printing. Two‑sided printing is supported on6

• 500-Sheet Staple, Hole Punch Finisher• 5‑bin mailbox121 Standard bin2 Finisher binStandard bin• The paper capacity is 500 sheets.• Finishing options

Finishing featuresPaper size Two‑hole punch Three‑ or four‑holepunch5‑bin mailbox 500-Sheet StapleFinisherA4A5 X X XExecutiveFolio XJIS B5LegalLetterS

PrintingThis chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialtymedia can affect how reli

If you do not know the IP address of the printer, you can:• View the IP address on the printer control panel in the TCP/IP section under the Networks/

Notes:• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then theprinter ignores the flash drive.•

Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print

Supported flash drives and file typesFlash drive File type• Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes)• SanDisk Cruzer Mini (256MB, 512MB, o

Tips on using transparencies• Print a test page on the transparencies being considered for use before buying large quantities.• Feed transparencies fr

When printing on labels:• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:– The labels can w

Print job type DescriptionConfidential Confidential lets you hold print jobs in the computer until you enter the PIN fromthe control panel.Note: The P

From the home screen:• For confidential print jobs, navigate to:Held jobs > your user name > Confidential Jobs > your PIN > your print job

In Windows 7 or earliera Click or click Start, and then click Run.b In the Start Search or Run dialog, type control printers.c Press Enter, or click

CopyingADF Scanner glassUse the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards orphotos), tra

Copying using the scanner glass1 Place an original document facedown on the scanner glass in the upper left corner.2 From the home screen, navigate to

4 Place the letterhead faceup, top edge first in the multipurpose feeder.5 Select the size of the letterhead.6 Navigate to:Continue > Letterhead &g

4 Touch Manual Feeder or select the tray that contains the paper type you want to use.Note: If you choose Manual Feeder, then you will also need to se