Lexmark 2480 User Manual

User’s Guide

6About your printerBar code functionThese bar codes are resident in the printer: • 3 of 9 • Code 128 • Interleaved 2 of 5 •UPC-A • EAN 8 • EAN 13 • Po

96Using Setup modeForms Macro menu optionsMacro options Use these menu optionsWhen you want to customize… Set Default Macro Select the macro you want

97Using Setup modeCharacter options(continued)Note:Available for the 2480/2481 printers only.20-Pitch This setting enables or disables the 20-pitch mo

98Using Setup modePaper handling options(continued)Left Margin using the printer margin scale.Select from the following:•0” •1”•2”•3”Right MarginSelec

99Using Setup modeMacro x Character optionsDefines the character settings for a macro. See “Character options” on page 96 for more information.Paper H

100Using Setup modeData menu optionsData options Use these menu optionsWhen you want to … Buffer • Select minimum to set the receive buffer size to ze

101Using Setup modeFF EnableNote:Available for the 2480/2481 printers only.Control form feed commands.• Select On to execute any form feed codes (X&ap

102Using Setup modeControl menu optionsControl options Use these menu options When you want to… Uni-Dir Printing Customize the direction of print.• Se

103Using Setup modeEmulation menu options Emulation options Use these menu options When you want to … Emulation Selection Select between IBM mode and

104Using Setup modeEpson mode (continued) Use an International Character SetThe supported international character sets for Epson mode are:• U.S.A. (de

105Using Setup modeInterface menu optionsYour computer and printer settings must match. Interface options Use these menu options When you want to … I

7About your printerPrinter description Forms thickness leverPaper guidesRibbon access coverPower switchManual feed doorPaper select leverFront coverOp

106Using Setup mode

107SuppliesSuppliesThis section describes how to order supplies, what supplies you need, and paper specifications for the Lexmark Forms Printer 2400 S

108SuppliesParallel cableOrder a 10 ft or 20 ft parallel cable using part number:• 1329605 (10 ft cable) • 1427498 (20 ft cable)USB cableOrder the Lex

109SuppliesPaper specificationsThe following table shows paper specifications without an optional feeder installed. If you installed the optional Auto

110SuppliesPrintable area (cut forms)Thickness - multiple part forms of 45 g/m² (12 lb.) paperMinimum 0.058 mm(0.0023 in.)See Note 0.058mm(0.0023 in.

111TroubleshootingTroubleshooting and maintenanceThis section helps you identify printer conditions and problems that you can often correct. When you

112TroubleshootingChecklist for typical problemsTo solve most basic problems, begin by following these steps:1Is power getting to the printer?Make sur

113Troubleshooting2Is print too light? The ribbon density control knob has been preset to 1. (The knob is located on the ribbon cartridge.)When print

114Troubleshooting6Are options causing the problem?aRun the Printer Test. For more information, see “Testing the printer” on pag e116.bIf the Printer

115Troubleshooting10Are you experiencing unexpected printing results?Make sure:•You selected the appropriate printer driver for your software applicat

8About your printerAcoustic flapLatchOptional serial interface knockoutPower cord connectorTractor 2 connectorParallel connectorUSB connectorLatchTear

116TroubleshootingTesting the printerEach time you turn the power switch On, the printer performs an internal check, or Power-On Self Test.Running the

117TroubleshootingInterrupting or stopping the printer testTo interrupt the Printer Test:1Press Start/Stop. The test stops after a complete line of ch

118TroubleshootingChecking the printer status Observe the operator panel lights and compare their status with the following table. The different patte

119Troubleshooting Power OffCheck the power cord and power source. If the power light remains Off, contact your service representative.PowerReadyPaper

120TroubleshootingPower ReadyPaper OutFont LockOn Blinking Blinking Blinking 1 Turn the printer Off.2 Turn the printer back On. If the same symptom oc

121TroubleshootingSetting printer to default settingsTo reset the printer to the factory defaults: Initialize printer to US defaultsThe standard defau

122TroubleshootingInitialize printer to EU defaultsThe standard defaults for Europe are: •Code page: 858 •Character Set: 2•Form length: 12”To change t

123TroubleshootingAdjusting bidirectional alignmentOccasionally, you may want to adjust the character alignment (also called bidirectional alignment)

124Troubleshooting5The Draft Alignment bars print. The current value is the number printed below the bars. 6To set Draft, select the best row of align

125TroubleshootingcThe printer automatically starts printing the alignment bars for NLQ (Near-Letter-Quality). The current value is the number printed

9About your printerPrinter parts and function Part name FunctionLatches Fastens the ribbon access cover to the printer.Acoustic flap Helps reduce nois

126Troubleshooting7To set NLQ, select the best alignment bars from the 01 - 07 printout. The current value is the number printed below the bars. Press

127Troubleshooting7Set the forms thickness lever to the proper setting for the type of paper you are using. See “Setting the forms thickness lever” on

128TroubleshootingProblem conditionsPerform the steps listed for each condition to correct the problem. If the suggested action does not correct the p

129TroubleshootingDots are missing or print quality is poor.(continued) Ribbon problem. • Make sure the ribbon is securely snapped down on the carrier

130TroubleshootingIncorrect number of lines on a page. Application software problem.Refer to your software application manual.The stack of continuous

131TroubleshootingLine length is wrong; lines do not start at the left margin.Application program problem.• Refer to your software application manual.

132TroubleshootingPrinter is printing beyond side edge of forms.Paper is adjusted incorrectly.Adjust tractors or paper guides and the paper. See “Alig

133TroubleshootingPrinter sounds as if it is printing but doesn’t print; printing is light.Forms thickness lever is set too high for the type of paper

134TroubleshootingPrinter problems Problem Probable cause ActionPrinter does not feed paper. Paper is jamming. • Remove all forms and pieces of paper.

135TroubleshootingPaper does not feed from the Auto Sheet Feeder. The Auto Sheet Feeder locking lever is in the front position.Set the Auto Sheet Feed

10About your printerPrinting the demonstration sampleThe following steps explain how to load a single sheet of paper so you can print the demonstratio

136TroubleshootingPaper jam in the Auto Sheet Feeder.The paper is not loaded correctly in the paper bin.Remove the paper and reload the paper bin.The

137TroubleshootingPaper fed from the Auto Sheet Feeder is skewed in the printer.The left and right paper guides are not correctly adjusted.Adjust the

138TroubleshootingThe Auto Sheet Feeder feeds paper at an incorrect rate.The weight of the paper is too great.Remove all paper from the Auto Sheet Fee

139TroubleshootingThe printer does not feed from the Tractor 2 Feeder.You are trying to print continuous forms and the paper select lever is in the cu

140TroubleshootingProblem Probable cause ActionPrint test works, but printer does not print when attached to the computer.Printer cable problem. Set b

141TroubleshootingPrinter power switch is On, but Power light is Off.Printer is not getting power. • Make sure the power cord is correctly connected a

142TroubleshootingMaintenanceThis section describes how to remove the ribbon cartridge and clean the printer.Removing the ribbon cartridge1Turn the pr

143TroubleshootingCleaning the Auto Sheet Feeder rollers1Remove all paper from the printer. 2Turn the Auto Sheet Feeder upside down and place it on a

144Troubleshooting

145NoticesNoticesElectronic emission noticesFederal Communications Commission (FCC) statementThe Lexmark Forms Printer 2480, 2481, 2490, and 2491 have

11About your printer3Open the manual feed door.4Move the paper select lever up to the cut forms position.5Move the left paper guide to the right unti

146NoticesThe manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorize

147NoticesJapanese VCCI Notice Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the in

148NoticesSafety Information•If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded.

149NoticesNorme di sicurezza •Se il prodotto NON è contrassegnato con questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa

150NoticesPautas de Seguridad •Si su producto NO tiene este símbolo, , es IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de ti

151NoticesSikkerhedsoplysninger •Hvis dit produkt IKKE er markeret med dette symbol , SKAL det sluttes til en stikkontakt med jordforbindelse.•Ledni

152NoticesSäkerhetsanvisningar •Om produkten INTE är märkt med denna symbol MÅSTE den anslutas till ett jordat vägguttag.•Nätkabeln måste anslutas t

153NoticesTurvaohjeet •Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain maadoitettuun pistorasiaan.•Tuotteen verkkojohto on kytkettävä sit

154NoticesInformações de Segurança •Se o produto NÃO estiver marcado com este símbolo, , ele DEVE SER conectado a uma tomada elétrica com ligação à t

155Notices

12About your printer7Insert paper into the printer until the Paper Out light stops blinking.•If Auto Cut Sheet Load is set to On, the paper feeds auto

156Notices

157Notices

158NoticesStatement of limited warrantyLexmark International, Inc., Lexington, KYThis warranty applies to the United States and Canada. For customers

159Notices•At a Lexmark designated location.When warranty service involves the exchange of a product or part, the item replaced becomes the property o

160NoticesALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN

161Index Index Aacoustic flap,location 9adjusting bidirectional alignment 123advance paper using the operator panel 29alignTop-Of-Form 83alignment, bi

162 Indexpitch lock 4print styles 3printer tests 5resident fonts 2ribbon cartridge 5software compatibility 6tear off 4tractor 5Federal Communications

163Index paper pathsbottom loading (pull) 46front loading (pull) 46front loading (push) 46paper select lever 7parallel interface connector 9pins 33pit

164 Indexsoftware, setting up 17Start/Stop button 24stopping the printer 29Suppliesordering 107Ttear bar 9Tear Off, using 29testing the printer 116top

13About your printer8Turn the printer Off.9While pressing Font on the operator panel turn the printer On. Continue pressing Font until all the operato

14About your printerConnecting the printer to your computer These cables are not supplied with your printer. For ordering information, see “Supplies”

15About your printer3Fasten the clip wires to the parallel cable, as shown. 4Connect the other end of the parallel cable to your computer. 5Turn the p

Edition: June 2000The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

16About your printerConnecting the USB cable1Turn the printer and computer Off. 2Connect the USB cable at the back of the printer. This cable is not s

17About your printerConnecting the serial cableFor installation and connection instructions, see the optional serial interface manual. Setting up your

18About your printerDOS applicationsFollow the instructions that came with your DOS application software to see what printer drivers are available wit

19About your printerThe printer driver you select in your software application must match the emulation mode you select for your printer. Printer driv

20About your printer

21Operator panelUsing the operator panelUse the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defa

22Operator panelOperator panel layersThe operator panel has two layers of functionality.•Layer 1, with the operator panel cover closed, contains basic

23Operator panel2490/2491 operator panelCourierPrestigeGothicPresentorPower Ready Tractor2 Paper outStart/Stop LineFeed FormFeedTear Off Load/Unload T

24Operator panelUnderstanding the operator panel buttonsUse the operator panel buttons to perform printer tasks and change printer settings.Layer 1 op

25Operator panelLayer 2 operator panel buttons Press this button: When you want to… Set TOFSet Top-Of-Form. Top-Of-Form is the position of the first p

iiiContentsContentsChapter 1: About your printer ... 1Features and functions ...

26Operator panelMicro ↓Feed the paper downward in:• 1/72-inch increments (2480/2481 models)• 1/90-inch increments (2490/2491 models)If you press and h

27Operator panelUnderstanding the operator panel lightsThe following table describes the light patterns on the operator panel. Layer 1 operator panel

28Operator panelSetting the printer online or offlineThe printer must be online to accept data.To set the printer:•Online, press Start/Stop; the Ready

29Operator panelAdvancing the paperYou can use the operator panel to advance the paper when the printer is not printing.•Press LineFeed to advance the

30Operator panelUsing the Load/Unload featureLoad/Unload works only when the tractor unit is in the push position. For information, see “Changing trac

31Operator panelSelecting or locking a font 1To select a font, repeatedly press Font until you see the font light On next to the selection you want.2T

32Operator panelSelecting or locking a pitch1To select a pitch, open the operator panel to layer 2. 2Repeatedly press Pitch until you see the pitch li

33Tractor positionsChanging tractor positionsThis section describes how to change the tractor unit position.This a tractor unit. You can install the t

34Tractor positionsPush tractor positionThe printer is shipped with the tractor unit installed at the front of the printer, which is the push tractor

35Tractor positionsPull tractor positionWhen the tractor unit is installed at the top of the printer, it functions as a pull tractor and supports fron

ivContentsLoading a cut form or envelope ... 72Aligning the left margin ...

36Tractor positionsConverting the push tractor to pull tractor positionRemoving the push tractor1Make sure paper is not loaded in the printer.2Pull ou

37Tractor positions3Hold down the latching levers while you pull and lift the tractor unit out of the printer.Tractor unit

38Tractor positionsInstalling the pull tractor1Remove the ribbon access cover.2Turn the tractor unit around so that the latching levers are upright, f

39Tractor positions4To slide the tractor feeder into the printer:aHold down the latching levers and gently push the tractor feeder into the printer un

40Tractor positionsConverting the pull tractor to the push tractor position1Make sure the printer is Off.2Make sure paper is not loaded in the printer

41Tractor positions5Make sure the paper select lever is set for continuous forms. 6Holding down the latching levers, fit the left and right locks onto

42Tractor positions

43Loading paperLoading paperThis section describes how to load a cut form, continuous forms, labels, and an envelope.Continuous formsCut (form) sheetE

44Loading paperSetting the forms thickness leverUse the forms thickness lever to adjust printing on various forms, depending on the paper thickness. S

45Loading paperForms thickness for 2480/2481 (continued)Paper type Paper weightForms thickness lever settingsMultiple-part forms 2-part form 2 or 3 3

1About your printerAbout your printerThe Lexmark™ Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and

46Loading paperLoading continuous formsYou can load continuous paper utilizing four different paper paths, depending on whether you have the push trac

47Loading paperPaper paths for the push tractorIn these examples, the tractor pushes the paper from the front or the rear of the printer.Paper paths f

48Loading paperLoading continuous forms using the push tractor The factory setting for your printer is the push tractor position. If the tractor unit

49Loading paper3Set the forms thickness lever to a suitable setting. See “Setting the forms thickness lever” on page 44.

50Loading paper4Pull out the front cover to release it and pivot the cover up out of the way.5Move the paper select lever down to the continuous forms

51Loading paper6Pull up the left and right tractor locking levers to unlock the tractors. Locking lever

52Loading paper7Open the left and right tractor doors.8Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary,

53Loading paper10Set the left margin. Move the tractor to align the left margin on your paper with the [A symbol printed on the rear plate. For help,

54Loading paper11Push down the left tractor locking lever to lock the tractor in place. 12Remove slack from the paper and lock the right locking lever

55Loading paper13Close the front cover. 14Press Load/Unload. The paper loads to the current Top-of-Form.15Press Start/Stop to put the printer online.

2About your printerFeatures and functionsPrinter features by model Feature/function 2480/2481 2490/2491 Multi-speed printing FastDft (Fast Draft)• 10

56Loading paperFront loading continuous forms using the pull tractor Make sure the tractor is in the pull position. If the tractor unit is not in this

57Loading paper3Set the forms thickness lever to position 7 while loading the paper.

58Loading paper4Move the paper select lever down to the continuous forms position. 5Remove the ribbon access cover. 6Pull up the left and right tract

59Loading paper7Open the left and right tractor doors.

60Loading paper8Pull out the front cover to release it and pivot the cover up out of the way.Front coverFront cover

61Loading paper9Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until i

62Loading paper10Close the front cover. 11Fit the paper pinfeed holes over the tractor pins.If necessary, move the left or right tractor to adjust the

63Loading paper12Close the left and right tractor doors.13Replace ribbon access cover.14Set the left margin. Move the tractor to align the left margin

64Loading paper15Push down the left tractor locking lever to lock the tractor in place. 16Remove slack from the paper and lock the right lever. Note:I

65Loading paper18Open the operator panel cover to access layer 2.19Press Micro ↑, Micro ↓, or LineFeed to move the paper to the Top-Of-Form you want t

3About your printerPrint stylesAvailable through printer commands.Highlighting capability:• Double-high• Double-strike• Double-wide• Emphasized•Italic

66Loading paperBottom loading continuous forms using the pull tractor Make sure the tractor is in the pull position. If the tractor is not in this pos

67Loading paper3Set the forms thickness lever to position 7 while loading the paper.

68Loading paper4Move the paper select lever to the continuous forms position.5Remove the ribbon access cover.6Pull up the left and right tractor lock

69Loading paper7Open the left and right tractor doors. 8Insert the paper through the bottom slot of the printer. Push or pull the paper through the pa

70Loading paperthe paper, and lock the right tractor. To view the rubber tractor stop location, see “Changing tractor positions” on pag e33.10Close th

71Loading paper13Push down the left tractor locking lever to lock the tractor in place. 14Remove slack from the paper and lock the right lever.15Move

72Loading paper16Open the operator panel cover to access layer 2.17Press LineFeed, Micro ↑, or Micro ↓ to move the paper to the Top-Of-Form.18Press Se

73Loading paperLoading a cut form or envelope manually1Turn the printer On.2Make sure the paper path is clear.3If continuous forms are currently loade

74Loading paper5Move the paper select lever up to the cut forms position. 6Open the manual feed door. Paper select lever

75Loading paper7Set the left margin. Move the left paper guide so that the print start position you want aligns with the [A symbol printed on the marg

4About your printerFeatures and functions Features/functions All modelsOperator panelButton control for Load/Unload, Tea r Off, Font, Setup, paper mo

76Loading paper8Place a cut form or envelope against the left paper guide. If you are loading a preprinted form or envelope, put the top edge in first

77Loading paper10Insert paper into the printer until the Paper Out light stops blinking.•If Auto Cut Sheet Load is set to On, the paper feeds automati

78Loading paperAligning the left margin for continuous formsTo set the left margin for continuous forms, first locate the [A symbol on the printer. Th

79Loading paper1Pull up the left and right tractor locking levers to unlock the tractors. 2Move the left tractor to the left or right of the [A symbol

80Loading paperAligning the left margin for a manually loaded cut form or envelopeTo set the left margin for a cut form or envelope, move the left pap

81Loading paperSetting Top-Of-Form Top-Of-Form sets the first line of print. Use the operator panel to save your Top-of-Form settings for continuous f

82Loading paper6Open the operator panel cover to access layer 2.7Press any paper movement button (LineFeed, Micro ↑, Micro ↓) to align with the horizo

83Loading paperThis illustration shows the position of the two horizontal lines on either side of the metal platen bar. Use these lines as your refere

84Loading paperSetting Top-Of-Form for continuous form paper in pull mode1Turn the printer On. The Paper Out light blinks if no paper is loaded.2Move

85Loading paperSetting Top-Of-Form for a cut form or envelope Top-Of-Form can range from minus 1 to plus 22 inches from the top of cut sheet paper. To

5About your printerAdjustable tractorBuilt-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repos

86Loading paper6Press Set TOF to set and save your Top-Of-Form. 7Close the operator panel cover.8Press Start/Stop to put the printer online. Setting T

87Loading paperUsing the Tear Off barSetting the Tear Off positionWhen Auto Tear Off is On or set to One Second, it moves the top perforation of a con

88Loading paper

89Using Setup modeUsing Setup modeYour printer is preset at the factory for font, pitch, form length, and other settings (also called default settings

90Using Setup modeEntering Setup mode1Open the operator panel cover to access layer 2. 2Pressing Setup puts the printer in Setup mode and prints the M

91Using Setup mode3Press LineFeed to print a list of all the available options you can change.4Select any option from the Main Menu by pressing the co

92Using Setup modeExample: Changing the menu language setting1With the printer in Setup mode, press Micro ↓ to print the Control Options menu. 2Press

93Using Setup mode5For this example, press Macro to select French.Printer menus now print in French.6Press Pitch to return to the Main Menu or press S

94Using Setup modeExiting Setup mode1Press Set TOF until the printer returns to the Main Menu or press Pitch from any menu containing a Return to Main

95Using Setup modeSetup menu optionsUse Setup mode to configure your printer according to your business needs. Note:To print a list of all default set