Lexmark 7500 Series User Manual Page 157
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Check the installation cable
1 Disconnect the installation cable and check it for any obvious damage.
2 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
USB symbol.
3 Firmly plug the square end of the USB cable into the USB port on the back of the printer.
4 Cancel the software installation.
5 Click Programs or All Programs Lexmark 7500 Series.
6 Click Wireless Setup Utility.
7 Follow the prompts on the computer screen to reinstall the software.
Checking your network name (Windows users only)
Make sure your network does not have the same name as another network near you. For example, if you and your
neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's
network.
If you are not using a unique network name, consult the documentation for your wireless access point (wireless
router) to learn how to set a network name.
If you set a new network name, you must reset the printer and computer SSID to the same network name.
• To reset the computer network name, see the documentation that came with your computer.
• To reset the printer name:
1 Click Programs or All Programs Lexmark 7500 Series.
2 Click Wireless Setup Utility.
3 Follow the instructions on the computer screen, and enter the new network name when prompted.
Ping the access point
1 If you do not already know it, find the IP address of the wireless access point (wireless router).
a Do one of the following:
• In Windows Vista, click All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
b Type ipconfig.
c Press Enter.
• The “Default Gateway” entry is typically the wireless access point (wireless router).
• The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.
2 Ping the wireless access point (wireless router).
a Do one of the following:
• In Windows Vista, click All Programs Accessories Command Prompt.
• In Windows XP, click Start Programs or All Programs Accessories Command Prompt.
b Type ping followed by a space and the IP address of the wireless access point (wireless router). For
example:
ping 192.168.0.100
c Press Enter.
157
- 7500 Series User's Guide 1
- Safety information 2
- Contents 3
- Introduction 13
- Operating system notice 16
- Setting up the printer 17
- • Mac Help 18
- Standalone printer setup 20
- 4 Raise the control panel 21
- 5 Extend the paper exit tray 22
- 6 Raise the paper support 22
- 7 Extend the paper guides 22
- 8 Load paper 22
- 13 Open the printer 24
- 19 Close the printer 25
- 20 Press 25
- Using an RJ11 adapter 26
- Choosing a fax connection 29
- Connecting to a telephone 33
- Using a digital phone service 35
- Using the control panel 35
- • Printer status 36
- • Messages 36
- Using the World Wide Web 43
- • Scan a photo or document 44
- • Copy a photo or document 44
- • Reprint or enlarge a photo 44
- Security Information 48
- Networking 49
- Internet 50
- Finding the MAC address 51
- Wireless networking 52
- Assigning an IP address 53
- Configure IP address 53
- Finding the signal strength 53
- Types of wireless networks 53
- Advanced wireless setup 55
- Loading paper 57
- Loading envelopes 58
- Loading labels 58
- Loading transparencies 59
- Loading iron-on transfers 59
- Loading custom-size paper 60
- Loading banner paper 60
- 1 Open the top cover 61
- Printing 64
- Collating copies 66
- Printing specialty documents 68
- Printing an image as a poster 70
- Printing a booklet 70
- Assembling a booklet 71
- Printing on custom-size paper 71
- Printing iron-on transfers 71
- Printing transparencies 72
- Printing a banner 72
- Changing printer settings 74
- Saving settings 76
- Working with photos 77
- Inserting a flash drive 78
- Using the Photo Menu 81
- Editing photos 82
- Cropping a photo 88
- Rotating a photo 88
- Blurring/Sharpening a photo 89
- Enhancing a photo 89
- Despeckling a photo 90
- Printing photos 91
- Printing Photo Packages 92
- Creating Photo Greeting Cards 92
- Creating a slideshow 97
- Making a copy 98
- Copying photos 99
- Adjusting copy quality 100
- Scanning 106
- Scanning text for editing 107
- Scanning images for editing 107
- Canceling a scan job 109
- Sending a fax 115
- Receiving a fax 119
- Receiving a fax automatically 121
- Forwarding faxes 122
- Using the Phone Book 122
- Using the computer Phone Book 123
- Customizing fax settings 124
- Using the Phone Book submenu 127
- • Pattern 1 (FSK) 128
- • Pattern 2 (DTMF) 128
- Setting up a fax footer 129
- Blocking junk faxes 130
- Setting up a dialing prefix 132
- Setting the distinctive ring 132
- Setting up Speed Dial 133
- Printing fax activity reports 134
- Maintaining the printer 135
- 2 Lift the scanner unit 137
- Refilling print cartridges 138
- Aligning print cartridges 138
- Cleaning the scanner glass 141
- Ordering supplies 141
- Troubleshooting 143
- Software does not install 144
- Page does not print 145
- Understanding Warning levels 147
- Enabling the USB port 147
- Wireless troubleshooting 148
- Wi-Fi indicator is not lit 150
- Check MAC address 151
- Run the wireless setup again 151
- Check your security keys 156
- Check power 156
- Ping the access point 157
- Ping the printer 158
- Print troubleshooting 159
- Improving print quality 160
- Poor text and graphic quality 161
- Print speed is slow 163
- Photo smudges or scratches 163
- Checking the print cartridges 163
- Ink levels seem incorrect 164
- Print is too dark or smudged 166
- Checking the printer status 168
- Settings are not saved 169
- Checking printer readiness 169
- Resolving font problems 170
- Printing a test page 171
- Test page does not print 171
- Checking the port setting 172
- Check the printer status 174
- Close other software 175
- Wrong printer is attached 176
- Updating the printer software 176
- Two-sided paper type error 178
- Paper jam in the printer 179
- Banner paper jams 180
- Paper continues to jam 181
- Paper jam in the duplex unit 181
- Memory card troubleshooting 182
- Copy troubleshooting 185
- Scan troubleshooting 187
- Poor scanned image quality 188
- Fax troubleshooting 189
- Printer receives a blank fax 193
- Fax Error 194
- Remote Fax Error 194
- Phone Line Busy 195
- Phone Line Error 196
- Failed to Connect 196
- Unsupported Paper Size 197
- Unsupported Fax Mode 197
- No Answer 197
- Alignment Error 198
- Clear Carrier Jam 199
- Cover Open 200
- Error 1104 200
- Memory Failure 201
- No images have been selected 201
- General Printing Problem 204
- Out of Memory 204
- Out of Paper 204
- Fixing a printing failure 204
- Paper Jam 205
- Multiple All-In-Ones found 205
- Print File Error 205
- Edition notice 206
- Product information 206
- Conventions 207
- Industry Canada notice 208
- Noise emission levels 210
- Product disposal 210
- Temperature information 210
- Power consumption 213
- Statement of Limited Warranty 214
- LEXMARK LICENSE AGREEMENTS 215
- Networking glossary 218
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