Lexmark MS410d User's Guide Page 125
- Page / 171
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
Action Yes No
Step 11
Check the installed printer driver.
Is the correct printer driver installed?
Go to step 12. Install the correct
printer driver.
Step 12
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Is the printer working?
The problem is solved. Contact
customer
support.
Printer display is blank
Action Yes No
Step 1
Press the Sleep button on the printer control panel.
Does Ready appear on the printer display?
The problem is solved. Go to step 2.
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
Do Please wait and Ready appear on the printer display?
The problem is solved. Turn off the printer,
and then contact
customer support.
Option problems
Cannot detect internal option
Action Yes No
Step 1
Turn off the printer, then wait for about 10 seconds, and then turn on the
printer.
Does the internal option operate correctly?
The problem is solved. Go to step 2.
Step 2
Check if the internal option is properly installed in the controller board.
a Turn off the printer using the power switch, and then unplug the power
cord from the electrical outlet.
b Make sure the internal option is installed in the appropriate connector
in the controller board.
c Connect the power cord to the printer, then to a properly grounded
electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?
Go to step 3. Connect the internal
option to the controller
board.
Troubleshooting 125
- MS410 Series 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Safety information 5
- Learning about the printer 7
- Printer configurations 9
- Learning about the printer 10 10
- Learning about the printer 11 11
- Using the Embedded Web Server 12
- Additional printer setup 14
- Installing a memory card 15
- Installing an optional card 17
- Installing hardware options 19
- Attaching cables 20
- For Windows users 21
- For Macintosh users 23
- Verifying printer setup 28
- Printing a network setup page 29
- Loading trays 31
- 5 Load the paper stack 34
- 6 Insert the tray 35
- Linking and unlinking trays 39
- Assigning a custom paper type 41
- Paper guidelines 42
- Grain direction 43
- Fiber content 43
- Using specialty media 44
- Tips on using envelopes 45
- Tips on using labels 45
- Storing paper 46
- Supported paper sizes 47
- Printing 50
- Printing information pages 51
- Canceling a print job 51
- Menus list 53
- Paper menu 53
- Paper Size/Type menu 54
- Configure MP menu 57
- Substitute Size menu 57
- Paper Texture menu 57
- Paper Weight menu 59
- Paper Loading menu 60
- Custom Types menu 61
- Reports menu 62
- Network/Ports menu 63
- Network Card menu 65
- TCP/IP menu 65
- IPv6 menu 66
- Wireless menu 67
- AppleTalk menu 67
- Standard USB menu 68
- SMTP Setup menu 69
- Security menu 70
- Set Date and Time menu 71
- Settings menu 72
- Setup menu 75
- Finishing menu 77
- Quality menu 78
- Utilities menu 79
- XPS menu 80
- PostScript menu 80
- PCL Emul menu 80
- Use both sides of the paper 83
- Avoid paper jams 84
- Adjusting Sleep mode 85
- Setting Hibernate Timeout 86
- Using Schedule Power Modes 86
- Recycling 87
- Securing the printer 88
- Erasing volatile memory 89
- Erasing non‑volatile memory 89
- Maintaining the printer 90
- Ordering supplies 91
- Maintaining the printer 92 92
- Storing supplies 93
- Replacing supplies 94
- Replacing the imaging unit 95
- Moving the printer 97
- Shipping the printer 98
- Managing the printer 99
- Clearing jams 103
- Load paper properly 103
- Use recommended paper 104
- Clearing jams 105 105
- Jam, front door [20y.xx] 106
- 9 Close the front door 108
- Jam, rear door [20y.xx] 109
- Jam, standard bin [20y.xx] 110
- Jam, tray [x] [24y.xx] 112
- Jam, MP feeder [250.xx] 113
- Troubleshooting 114
- Defective flash memory [51] 116
- Paper too short [34] 116
- Insert tray [x] 116
- Memory full [38] 119
- Network error, port [x] [54] 120
- Flash memory full [52] 120
- The printer is not responding 123
- • The USB symbol on 124
- • The appropriate 124
- Printer display is blank 125
- Cannot detect internal option 125
- Tray problems 126
- Cannot detect memory card 127
- Paper frequently jams 128
- Print jobs do not print 129
- Printing slows down 130
- Troubleshooting 131 131
- Incorrect characters print 132
- Tray linking does not work 132
- Large jobs do not collate 133
- Unexpected page breaks occur 133
- Print quality problems 134
- Clipped pages or images 135
- Troubleshooting 136 136
- Gray background on prints 137
- Incorrect margins on prints 138
- Paper curl 139
- Print irregularities 140
- Print is too dark 141
- Troubleshooting 142 142
- Print is too light 143
- Skewed print 144
- Troubleshooting 145 145
- Troubleshooting 146 146
- Leading edge 147
- Trailing edge 147
- Troubleshooting 148 148
- Troubleshooting 149 149
- Toner specks appear on prints 150
- Toner rubs off 150
- Uneven print density 150
- Troubleshooting 151 151
- Contacting customer support 152
- Product information 153
- Edition notice 153
- GOVERNMENT END USERS 154
- Trademarks 154
- Modular component notice 155
- Licensing notices 155
- Noise emission levels 155
- Product disposal 156
- Static sensitivity notice 156
- ENERGY STAR 156
- Temperature information 157
- Laser notice 157
- Laser advisory label 157
- Power consumption 157
- Sleep Mode 158
- Hibernate Mode 158
- Industry Canada (Canada) 159
- Patent acknowledgment 162
- Limited warranty 163
- Limited warranty service 163
- Extent of limited warranty 164
- Limitation of liability 164
- Additional rights 165
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