Lexmark 4039-1XX User Manual

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4039-1XX
LaserPrinter 4039 Series
Lexmark is a trademark of Lexmark
International, Inc., registered in the
United States and/or other countries.
Table of Contents
•Index
Safety and Notices
Trademarks
Start Diagnostics
Manuals Menu
Start Diagnostics
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1 2 3 4 5 6 ... 187 188

Summary of Contents

Page 1 - LaserPrinter 4039 Series

4039-1XXLaserPrinter 4039 SeriesLexmark is a trademark of Lexmark International, Inc., registered in the United States and/or other countries.• Table

Page 2 - All rights reserved

x Service Manual4039-1XXThe manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or

Page 3 - Table of Contents

86 Service Manual4039-1XXPaper Feed Magnet Assembly Removal1. Remove the print cartridge. 2. Remove the right cover. 3. Remove the system board.4. Rem

Page 4

Repair Information 874039-1XXPaper Feed Rollers RemovalNote: Replace all paper feed drive rollers at the same time.1. Remove the lower frame.2. Disco

Page 5 - Table of Contents v

88 Service Manual4039-1XXPaper Size Switch Removal1. Open the top cover.2. Remove the print cartridge. 3. Remove the paper tray.4. Open the right side

Page 6

Repair Information 894039-1XXPrinthead RemovalIMPORTANT: The printhead is ESD-sensitive. It is not serviceable and should be replaced as a unit.1. Tur

Page 7 - Table of Contents vii

90 Service Manual4039-1XXSystem Board Removal1. Check the page count and write it down so you can set the new system board.2. Turn the printer off.3.

Page 8

Repair Information 914039-1XX

Page 9 - Electronic Emission Notices

92 Service Manual4039-1XXSystem Cable Removal1. Turn the printer off.2. Remove the right cover.3. Remove the transfer roll housing. 4. Remove the fuse

Page 10

Repair Information 934039-1XXToner Sensor Removal1. Remove the fuser input guide [A]2. Remove the transfer roll housing. 3. Lift the input sensor boar

Page 11 - Compatibility Directive

94 Service Manual4039-1XXTransfer Roll Housing Removal1. Remove the print cartridge.2. Remove the fuser input guide. 3. Grasp the housing and pull tow

Page 12 - Safety Information

Repair Information 954039-1XXUpper Frame Removal1. Unplug the power cord.2. Remove the print cartridge. 3. Remove the right, left, and top covers. 4.

Page 13 - Ozone Information

Notices and Safety Information xi4039-1XXEuropean Community (EC) Electromagnetic Compatibility DirectiveThis product is in conformity with the protect

Page 14

96 Service Manual4039-1XXZif Connector Removal1. Slide the cable clamp [A] to the open position. 2. Note how the contact surfaces [C] of the cable are

Page 15 - General Information

Repair Information 974039-1XXDuplex Option Top Cover And Table Cover Removal1. Open the top cover by pulling up at [A] and pivoting 90°.2. Pry the top

Page 16 - 2 Service Manual

98 Service Manual4039-1XXDuplex Option Exit Card And Cover Removal1. Pry up on tabs [A], after the tabs are released, lift up on the cover, rotate the

Page 17 - Maintenance Approach

Repair Information 994039-1XX

Page 18 - Abbreviations

100 Service Manual4039-1XXDuplex Option System Card And Motor Removal1. Disconnect all cables. 2. Release latches [A] and lift the system board out. 3

Page 19 - Diagnostic Information

Connector Locations 1014039-1XXConnector LocationsThis chapter shows the locations of major printer assemblies, gears, connectors, and ground straps.M

Page 20 - 6 Service Manual

102 Service Manual4039-1XXGear Train

Page 21 - Diagnostic Information 7

Connector Locations 1034039-1XXHVPS

Page 22 - 8 Service Manual

104 Service Manual4039-1XXTransfer Roller HousingPaper Guide** Transfer roller housing for 10P has no paper guide

Page 23 - Diagnostic Information 9

Connector Locations 1054039-1XXSystem CableSystem Board(10R/12R/12C/12L) J20(16L) J17Pin 1Pin 1HVPSInput and Toner SensorsPin 1Transfer RollPin 1

Page 24 - 10 Service Manual

xii Service Manual4039-1XXSafety Information•The maintenance information for this product has been prepared for use by a professional service person a

Page 25 - Power-On Self Test (POST)

106 Service Manual4039-1XXSystem Board Connectors 10R/12R/12L

Page 26 - Symptom Table

Connector Locations 1074039-1XXSystem Board Connectors 10R/12R/12C/12LConnector NameJ1 DRAM SIMMJ2 DRAM SIMMJ3 ROM SIMM (flash memory option)J4 ROM SI

Page 27 - Background

108 Service Manual4039-1XXSystem Board Connectors 16L

Page 28 - 14 Service Manual

Connector Locations 1094039-1XXSystem Board 16LConnector NameJ1 DRAM SIMMJ2 DRAM SIMMJ3 Mirror Motor(Printhead)/ FanJ4 Laser (Printhead)/ HsyncJ5 Oper

Page 29 - Black Page

110 Service Manual4039-1XXSystem Board Connectors 10PJ21J14J11

Page 30 - Blank Page

Connector Locations 1114039-1XXSystem Board 10PConnector NameJ1 N/AJ2 DRAM SIMMJ3 Option SIMM (flash memory option)J4 ROM SIMM (printer microcode)J5 P

Page 31 - Dead Machine

112 Service Manual4039-1XXPrinthead CablesThe printhead cable connector for 10P, 10R, 12R, 12L,and 12C is J6. The printhead cable connector for 16L is

Page 32 - 18 Service Manual

Connector Locations 1134039-1XXMirror Motor Cable/Fan CableThe mirror motor cable connector for the 10P, 10R, 12R, 12L, and 12C is J5. The mirror moto

Page 33 - Fan (927 Error)

114 Service Manual4039-1XXOperator Panel/Output Bin Sensor Cable — Handle-Mounted Outbin Sensor

Page 34 - Fuser: 920, 921, or 922 Error

Connector Locations 1154039-1XXOperator Panel/Output Bin Sensor Cable — Redrive-Mounted Outbin SensorThe cable connector for 10P, 10R, 12R, 12L, 12C i

Page 35 - Honeycomb

Notices and Safety Information xiii4039-1XXNorme di sicurezza•Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto

Page 36

116 Service Manual4039-1XX*No connection on machines with redrive-mounted output bin sensor.Pin Op Panel Sensor112233445561728394 *

Page 37 - Output Bin Sensor

Connector Locations 1174039-1XXPrinter Ground StrapsOuter Deflectorto Lower FrameHVPS toFrameOperator Panelto Upper FrameToner Shield toLower FrameLoa

Page 38 - Operator Panel Problem

118 Service Manual4039-1XXToner Shieldto Lower FrameLoad Box Shaftto Upper Frame

Page 39 - Paper Feed, Base Printer

Preventive Maintenance 1194039-1XXPreventive MaintenanceThis chapter describes procedures for printer preventive maintenance. Following these recommen

Page 40 - Paper Feed, Duplex Unit

120 Service Manual4039-1XXLubrication SpecificationsLubricate only when parts are replaced or as needed, not on a scheduled basis. Use of lubricants o

Page 41 - Printhead

Preventive Maintenance 1214039-1XX•Front pivot latch studs •Gear no. 8 teeth at gear no. 7 contact points •Gear no. 9 teeth at gear no. 11 contact poi

Page 42 - Paper Size Sensing Problem

122 Service Manual4039-1XXPrinthead Window Cleaning ProcedureDo not use cleaning fluids on the printhead window. Do not use a bare cotton swab. The sw

Page 43 - Residual Image

Preventive Maintenance 1234039-1XXScheduled Mechanical MaintenanceThe operator panel will display the message “80 Scheduled Maintenance” at each 200K

Page 44 - Stalled (diamonds on display)

Parts Catalog 1244039-1XXParts CatalogHow To Use This Parts Catalog•SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they

Page 45 - Vertical Void or Streak

Parts Catalog 1254039-1XXAssembly 1: Covers11421A121B1710431615119827567

Page 46 - Diagnostic Aids

xiv Service Manual4039-1XXPrefaceThis manual is divided into the following chapters:• “General Information” contains a general description of the prin

Page 47 - Grouped Diagnostic Aids

126 Service Manual4039-1XXAsm-IndexPart NumberUnits Description1-1 1325311 1 Top Cover 10R/12R/12C/10P-1 1328204 1 Top Cover 12L/16LNS 1329607 1 Kit,

Page 48 - Auto Clean Frequency

Parts Catalog 1274039-1XXAssembly 1: Covers (Continued)11421A121B1710431615119827567

Page 49 - Disk Test/Clean

128 Service Manual4039-1XXAsm-IndexPart NumberUnits Description1-17 1328508 1 Manual Feed Tray with guideNS 1 Screw (Deflector Spring Mtg.) Parts Pack

Page 50 - Duplex Feed 1 Test

Parts Catalog 1294039-1XXAssembly 2: Lower Frame71141202231961111821513128997231751044A

Page 51 - Duplex Feed 2 Test

130 Service Manual4039-1XX Asm-IndexPart NumberUnits Description2-1 1381120 1 Lower Frame Assembly 10R/12R/12L/12C/16L/10P-1 1381001 1 Lower Frame Ass

Page 52 - Envelope Print Test

Parts Catalog 1314039-1XXAssembly 2: Lower Frame (Continued)71141202231961111821513128997231751044A

Page 53

132 Service Manual4039-1XX Asm-IndexPart NumberUnits Description2-17 1383314 4 Nut, Motor Bracket Parts Packet-17A 1383314 2 Screw, Motor Bracket Part

Page 54 - Operator Panel Tests

Parts Catalog 1334039-1XXAssembly 3: Upper Frame11A326142812451124610301612211782928202319232323181722212524

Page 55 - Paper Feed Test

134 Service Manual4039-1XXAsm-IndexPart NumberUnits Description3-1 1325196 1 Cover Hinge Asm 10R/12R/12C/10P (does not include the load box)-1 1381045

Page 56 - Print Test Page

Parts Catalog 1354039-1XXAssembly 3: Upper Frame (continued)11A326142812451124610301612211782928202319232323181722212524

Page 57 - Print Tests

General Information 14039-1XXGeneral InformationThe 4039 is a family of 600 dpi Laserprinters designed to attach to IBM-compatible PC’s and to most ty

Page 58 - Quick Test

136 Service Manual4039-1XXAsm-IndexPart NumberUnits Description3-26 1381099 1 Cable, Output Bin/Operator Panel 12L(handle mounted sensor)-26 1381134 1

Page 59

Parts Catalog 1374039-1XXAssembly 4: PrintheadSystemBoard92764318B8A8

Page 60 - Wrap Tests

138 Service Manual4039-1XXAsm-IndexPart NumberUnits Description4-1 1381624 1 Printhead 10P-1 1381005 1 Printhead 10R/12R/12C/12L/16L-2 1328431 1 Print

Page 61 - Serial Interface Option, 10P

Parts Catalog 1394039-1XXAssembly 5: Paper Feed34381637313629152120221413172123341232663183534355192423889825301023113928357

Page 62 - 48 Service Manual

140 Service Manual4039-1XXAsm-IndexPart NumberUnits Description5-1 1039101 1 Outer Deflector-2 1183597 1 Upper Deflector-3 1381670 1 Inner Deflector w

Page 63 - 10 Print Test

Parts Catalog 1414039-1XXAssembly 5: Paper Feed (Continued)34381637313629152120221413172123341232663183534355192423889825301023113928357

Page 64 - 50 Service Manual

142 Service Manual4039-1XXAsm-IndexPart NumberUnits Description5-27 1328452 1 Deflector, Paper 10R/12R/12C/12L/16L/10PNS 1328450 1 Spring, Shaft Grd.

Page 65 - Repair Information

Parts Catalog 1434039-1XXAssembly 6: Paper Feed Alignment Gears

Page 66 - Adjustments

144 Service Manual4039-1XXAsm-IndexPart NumberUnits Description6-1 1328383 1 Bellcrank, Metering 10P/10R/12R/12L/16L-1 1409238 1 Bellcrank, Metering 1

Page 67 - Auxiliary Feeder Magnet

Parts Catalog 1454039-1XXAssembly 7: Paper Feed Drive1532207422713121821821181110141925242381969171516

Page 68 - Fuser Drive Gear Backlash

2 Service Manual4039-1XXLexmark Model4039-10 plus (Called 10P in this manual and on the serial number plate) 10ppm, PostScript Level 2 emulation, no s

Page 69 - Repair Information 55

146 Service Manual4039-1XXAsm-IndexPart NumberUnits Description7-1 1328311 1 D-Roller Asm 10R/12R/12L/16L-1 1408705 1 D-Roller Asm, 10P/12C-2 1328279

Page 70 - Fuser Solenoid

Parts Catalog 1474039-1XXAssembly 8: Standard Paper Tray (200 sheet)152346

Page 71 - Paper Feed Magnet

148 Service Manual4039-1XXAsm-IndexPart NumberUnits Description8- 1183260 1 Paper Tray Assembly, 11 in. (200-sheet)- 1183276 1 Paper Tray Assembly, 14

Page 72 - Optional Paper Feed Magnet

Parts Catalog 1494039-1XXAssembly 9: Paper Tray (500-Sheet)5A

Page 73 - Printhead Skew - Level 1

150 Service Manual4039-1XXAsm-IndexPart NumberUnits Description9- 1195837 1 Paper Tray Assembly, 11 in.- 1195831 1 Paper Tray Assembly. 14 in.-1 11838

Page 74 - Printhead Skew - Level 2

Parts Catalog 1514039-1XXAssembly 10: Base for Paper Drawer (500-Sheet)44213

Page 75 - Print Registration Adjustment

152 Service Manual4039-1XXAsm-IndexPart NumberUnits Description10-1 1328194 1 Housing-2 1039558 1 Roll-3 1328197 1 Plate Assembly, Gear-4 1039170 1 Pa

Page 76 - Removals

Parts Catalog 1534039-1XXAssembly 11: Optional Paper Drawer (500-Sheet)1125671311984102143163

Page 77 - Repair Information 63

154 Service Manual4039-1XXAsm-IndexPart NumberUnits Description11-1 1183342 1 Base Assembly-2 1328630 1 Deflector-3 1039170 1 Feet-4 1039596 1 Bellcra

Page 78 - Top Cover Removal

Parts Catalog 1554039-1XXAssembly 12: Fuser137348712231515A28A919222420102118171411122561626

Page 79 - Repair Information 65

General Information 34039-1XXMaintenance ApproachThe diagnostic information in this manual will lead you to the correct field replaceable unit (FRU) o

Page 80 - Transfer Roll Removal

156 Service Manual4039-1XXAsm-IndexPart NumberUnits Description12-1 1381082 1 Fuser and Lamp 110V 10R-1 1381083 1 Fuser and Lamp 110V 12R/12L-1 138152

Page 81 - D-roll Assembly Removal

Parts Catalog 1574039-1XXAssembly 12: Fuser (Continued)137348712231515A28A919222420102118171411122561626

Page 82 - Drive Motor Removal

158 Service Manual4039-1XXAsm-IndexPart NumberUnits Description12-8A 1381086 1 Hot Roll Assembly 10R-8A 1381076 1 Hot Roll Assembly 12R/12L/16L-8A 138

Page 83 - Repair Information 69

Parts Catalog 1594039-1XXAssembly 13: Electronics5A713691154A4318118232122

Page 84 - Fan/Redrive Removal

160 Service Manual4039-1XXAsm-IndexPart NumberUnits Description13-1 1383974 1 LV Power Supply 110V 10R/12R/12L/12C -1 1383975 1 LV Power Supply 220V 1

Page 85 - Repair Information 71

Parts Catalog 1614039-1XXAssembly 13: Electronics (Continued)5A713691154A4318118232122

Page 86 - Fuser Input Guide Removal

162 Service Manual4039-1XXAsm-IndexPart NumberUnits Description13-7 1328291 1 Cable, HVPS/Input Sensor Board 10R/12R/12C/12L/16L-9 1321882 1 DRAM SIMM

Page 87 - Repair Information 73

Parts Catalog 1634039-1XXAssembly 14: Transfer Roll

Page 88 - Fuser Lamp Removal

164 Service Manual4039-1XXAsm-IndexPart NumberUnits Description14-1 1381008 1 Roll Asm, Transfer-2 1381007 1 Housing, Transfer 10R/12R/12C/12L/16L-2 1

Page 89 - Fuser Solenoid Removal

Parts Catalog 1654039-1XXAssembly 15: Duplex Option3721213148191611811171015654

Page 90 - Fuser Thermistor Removal

4 Service Manual4039-1XXAbbreviationsUnique Tools Required For ServiceWrap Plug (Parallel), P/N 1319128Wrap Plug (Serial), P/N 1329048Twinax/serial de

Page 91 - Repair Information 77

166 Service Manual4039-1XXAsm-IndexPart NumberUnits Description15-1 1381019 1 Top Cover Asm (with fan)-2 1381006 1 Duplex System Card-3 1381020 1 Bott

Page 92 - • Push the other latch [

Parts Catalog 1674039-1XXAssembly 16: Envelope+ and 100-Sheet Auxiliary Feeder

Page 93 - Repair Information 79

168 Service Manual4039-1XXAsm-IndexPart NumberUnits Description16- 1183151 1 Envelope+ Feeder- 1183966 1 100-Sheet Auxiliary Feeder-1 1183226 1 Weight

Page 94 - Input Sensor Removal

Parts Catalog 1694039-1XXAssembly 17: OptionsAsm-IndexPart NumberUnits Description17-2 1328586 1 1MB Flash SIMM-3 1328585 1 2MB Flash SIMM-4 1376461 1

Page 95 - Lower Frame Assembly Removal

170 Service Manual4039-1XXAssembly 18: MiscellaneousAsm-IndexPart NumberUnits Description- 1319128 1 Parallel Wrap Plug- 1329048 1 Serial Wrap Plug- 1

Page 96 - LVPS Removal

Index 1714039-1XXIndexNumerics100-sheet auxiliary feederpaper restraint spring adjustment 52Aabbreviations 4auto clean 34auto clean delay 34auto clean

Page 97 - LVPS Cover Removal

172 Service Manual4039-1XXframelower frame assembly 129lower frame assembly removal 81upper frame assembly 133upper frame removal 95fuser920,921, or 9

Page 98 - Option Card Removal

Index 1734039-1XXPpage count 41paper drawerbase assembly, 500-sheet 151optional (500-sheet) assembly 153paper feedalignment gears assembly 143assembly

Page 99 - Exit Sensor Removal

174 Service Manual4039-1XXTtest page 42toner sensor removal 93tools required 4torquer motor removal 92transfer rollerassembly 163cleaning 122removal 6

Page 100 - 86 Service Manual

Diagnostic Information 54039-1XXDiagnostic Information4039 Diagnostics: Failures With Error CodesTwo-digit codes are messages for the 4039 user, but i

Page 101 - Paper Feed Rollers Removal

Second Edition (June 1996)The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with loca

Page 102 - Paper Size Switch Removal

6 Service Manual4039-1XX37 Insufficient Memory Not enough memory for function requested.To verify that the printer recognizes all the installed memory

Page 103 - Printhead Removal

Diagnostic Information 74039-1XX63 Unformatted or Defective Disk The printer will ignore a disk it senses as defective. Run the Quick Disk Test. If th

Page 104 - System Board Removal

8 Service Manual4039-1XX918 Transfer Roll Error Servo Failure. Verify correct cable connections from the Engine board to the HVPS. Make sure there is

Page 105 - Repair Information 91

Diagnostic Information 94039-1XX946 System Board ASIC 2 failure. Replace the system board.947 System Board Engine ASIC RAM failure. Replace the system

Page 106 - Torquer Motor Removal (10P)

10 Service Manual4039-1XX977 Network Card Network card is installed but is not communicating with the system board. See “Network Card 977 Errors” on p

Page 107 - Toner Sensor Removal

Diagnostic Information 114039-1XXPower-On Self Test (POST)When you turn the printer on, it performs a Power-On Self Test. Check for correct POST funct

Page 108 - Transfer Roll Housing Removal

12 Service Manual4039-1XXSymptom TableSymptom Action or Service CheckDead Machine Dead Machine Service CheckRepeats pattern of five beeps and a pause.

Page 109 - Upper Frame Removal

Diagnostic Information 134039-1XXBandingBanding appears as light and dark horizontal lines on a page that is supposed to be uniformly gray. It is due

Page 110 - Zif Connector Removal

14 Service Manual4039-1XX.If any voltages are not correct replace the system board.Note: “Contrast” on the Diagnostics menu (changed to “Transfer” on

Page 111

Diagnostic Information 154039-1XXBlack PageBlack output is usually caused by an incorrect high voltage in the printing process, resulting in toner dev

Page 112 - Entry Sensor Card Removal

Table of Contents iii4039-1XXTable of ContentsNotices and Safety Information... ixElectronic Emission Notic

Page 113 - Repair Information 99

16 Service Manual4039-1XXBlank PageInspect the printhead shutter for proper operation and make sure the actuator on top of the cartridge is present an

Page 114 - 100 Service Manual

Diagnostic Information 174039-1XX.If the voltages are not correct replace the system board.Blurred or Fuzzy PrintThis can be caused by a damaged gear

Page 115 - Connector Locations

18 Service Manual4039-1XXIf some voltages are present, but all are not correct, disconnect all cables except the LVPS from the system board. POR and v

Page 116 - Gear Train

Diagnostic Information 194039-1XXsure the duplex table cover (floor) is correctly snapped in place at its front and rear and that the gear block assem

Page 117 - Connector Locations 103

20 Service Manual4039-1XXFuser TheoryThe fuser lamp operates off line voltage from the LVPS. The thermistor is in contact with the fuser hot roll. The

Page 118 - Transfer Roller Housing

Diagnostic Information 214039-1XXIf the thermal fuse has blown, the fuser and the fuser wiper will be damaged. Before replacing the fuser and the fuse

Page 119 - System Cable

22 Service Manual4039-1XXHorizontal Void or StreakThis is usually due to the cartridge not being installed correctly. Check the printhead area for obs

Page 120 - 106 Service Manual

Diagnostic Information 234039-1XXPostScript emulation output may appear lighter than PCL output or a test print; this is not a defect. Verify on the P

Page 121 - Connector Locations 107

24 Service Manual4039-1XXFor handle-mounted sensor: The voltage at sensor card J2-3 (pin 1 is the bottom pin) should be +5VDC, and the voltage at J2-4

Page 122 - System Board Connectors 16L

Diagnostic Information 254039-1XXOn models 10R/12R/12C/12L, a DC-DC convertor changes +34VDC at J9-1 into +5VDC, +12VDC, and -12VDC. Check for +5VDC a

Page 123 - Connector Locations 109

iv Service Manual4039-1XXSymptom Table ...12Banding ...

Page 124 - System Board Connectors 10P

26 Service Manual4039-1XXIf paper feeds but stops undamaged in the paper path there may be a sensor problem. Run the diagnostic test for the input and

Page 125 - Connector Locations 111

Diagnostic Information 274039-1XXPaper Feed Problem, Envelope+ Feeder/100-Sheet Auxiliary FeederCheck for the following: paper or envelope jammed in t

Page 126 - Printhead Cables

28 Service Manual4039-1XXPaper Size Sensing Problem(The printed area does not fit on the page, or the paper size cannot be changed from the operator p

Page 127 - Mirror Motor Cable/Fan Cable

Diagnostic Information 294039-1XXRegularly Spaced MarksThis is caused by a defect on one of the rolls or gears in the print process. The damaged part

Page 128 - Handle-Mounted Outbin Sensor

30 Service Manual4039-1XXRandom MarksRandom marks are nearly always due to a mechanical problem or due to foreign matter loose in the printer or in th

Page 129 - Redrive-Mounted Outbin Sensor

Diagnostic Information 314039-1XXIf the problem is still present, replace one at a time the:1. ROM SIMM2. System boardVertical Void or StreakDo a deve

Page 130 - 116 Service Manual

Diagnostic Aids 324039-1XXDiagnostic AidsDiagnostics Mode To run some of the printer diagnostic tests described in this chapter, you must put the prin

Page 131 - Printer Ground Straps

Diagnostic Aids 334039-1XXGrouped Diagnostic Aids Print Tests Operator Panel TestsPrint Test Page Button TestDeveloped Image Test LCD TestPrint TestsD

Page 132 - 118 Service Manual

34 Service Manual4039-1XXAlphabetical List of Diagnostic AidsAuto CleanAuto Clean needs to be turned on if there is an unacceptable amount of toner be

Page 133 - Preventive Maintenance

Diagnostic Aids 354039-1XXDefaultsAllows setting the following defaults to U.S. or Non U.S. values.1. Enter Diagnostics mode. 2. Select [Defaults]. 3.

Page 134

Table of Contents v4039-1XXDiagnostic Aids... 32Diagnostics Mode...

Page 135

36 Service Manual4039-1XXA message describing test progress is displayed during the test.1. Enter Diagnostics mode. 2. Select [Device Test]3. Select [

Page 136 - Cleaning The Transfer Roller

Diagnostic Aids 374039-1XXDuplex Feed 2 TestThis test verifies that paper feeds through the duplex unit properly and tests the stop point of the page

Page 137

38 Service Manual4039-1XXEnvelope EnhanceUse this procedure to set the fuser solenoid power level to low, medium, or high. Increase the level to reduc

Page 138 - Parts Catalog

Diagnostic Aids 394039-1XXFuser Temperature And Warm-Up TimeThese settings allow adjustment of the fuser to correct problems with paper curl or meltin

Page 139 - Assembly 1: Covers

40 Service Manual4039-1XXMaintenance Kit CountThis non-displayed counter must be reset after the maintenance kit is replaced to prevent the [80 Schedu

Page 140 - 126 Service Manual

Diagnostic Aids 414039-1XXLCD Test To test the operator panel display:1. Enter Diagnostics mode 2. Select [LCD Test]. 3. Select [Single] or [Continuou

Page 141 - Parts Catalog 127

42 Service Manual4039-1XXPermanent Page CountThe permanent page count can be displayed only. It cannot be modified or reset by the customer or service

Page 142 - 128 Service Manual

Diagnostic Aids 434039-1XX4. Select [Print Test Page]. 5. Select either [Single] or [Continuous] depending if you want one page or continuous test pag

Page 143 - Assembly 2: Lower Frame

44 Service Manual4039-1XXPrint Test 3This test generates 2 printouts: a solid black page, and a dot pattern that can be used to evaluate print quality

Page 144 - 130 Service Manual

Diagnostic Aids 454039-1XXSensor Test1. Enter Diagnostics mode. 2. Select [Sensor Test]. 3. Select one of the following sensor tests. • Toner Low•Outp

Page 145 - Parts Catalog 131

vi Service Manual4039-1XXNetwork Connections and Checks ...46Wrap Tests...

Page 146 - 132 Service Manual

46 Service Manual4039-1XXNetwork Connections and ChecksWrap TestsThe Wrap Tests check the circuits used to communicate with the host computer.To run t

Page 147 - Assembly 3: Upper Frame

Diagnostic Aids 474039-1XXLAN InformationThe printer may be connected to one of the following LAN types:Token-Ring Ethernet 10BaseT Ethernet 10Base2 L

Page 148 - 134 Service Manual

48 Service Manual4039-1XXSwitch 5 – Data Bits: Switch 5 selects the number of data bits (7 or 8) in each data frame.Switch 6 and 7 – Parity: Switches

Page 149 - Parts Catalog 135

Diagnostic Aids 494039-1XXSwitch 8 – Buffer Size: Switch 8 allows the adapter buffer size to be limited, to minimize the amount of data in the buffer

Page 150 - 136 Service Manual

50 Service Manual4039-1XXSwitch 11 – Polarity for RS-422 Serial Interface: Switch 11 is used to reverse the polarity of the receive and transmit data

Page 151 - Assembly 4: Printhead

Repair Information 514039-1XXRepair InformationThis chapter explains how to make adjustments to the printer and how to remove defective FRUs.Handling

Page 152 - 138 Service Manual

52 Service Manual4039-1XXAdjustmentsEnvelope Restraint Spring On The Envelope+ Feeder1. Loosen the mounting screw [A].2. Position the spring [B] so it

Page 153 - Assembly 5: Paper Feed

Repair Information 534039-1XXEnvelope Feeder Magnet And 100-sheet Auxiliary Feeder Magnet1. Hold the armature [A] in the closed (coil active) position

Page 154 - 140 Service Manual

54 Service Manual4039-1XXFuser Drive Gear BacklashFuser drive gear backlash is adjusted so that when gear #2 is held still, there is a slight amount o

Page 155 - Parts Catalog 141

Repair Information 554039-1XX

Page 156 - 142 Service Manual

Table of Contents vii4039-1XXRemovals (continued)Operator Panel Removal...84Option Card Remo

Page 157 - Parts Catalog 143

56 Service Manual4039-1XXFuser SolenoidNote: The fuser solenoid must be mounted on the fuser for this adjustment and should be at room temperature.1.

Page 158 - 144 Service Manual

Repair Information 574039-1XXPaper Feed Magnet1. Remove the system board. The magnet is accessed through the holes in the right frame.2. With the arma

Page 159 - Assembly 7: Paper Feed Drive

58 Service Manual4039-1XXOptional Paper Feed Magnet1. With the armature latched on the cam step check for 0.60 mm ± 0.07 mm between the foam pad and t

Page 160 - 146 Service Manual

Repair Information 594039-1XXPrinthead Skew - Level 11. Loosen the mounting screws [A].2. Pivot the printhead around the shoulder screw [B] until the

Page 161 - Parts Catalog 147

60 Service Manual4039-1XXPrinthead Skew - Level 21. Remove the top cover. 2. Loosen the screws [A]. 3. Run Print Test 1 or the Quick Test on the Diagn

Page 162 - 148 Service Manual

Repair Information 614039-1XXPrint Registration AdjustmentUse Print Test 1 or the Quick Test to evaluate print registration. Adjust the registration s

Page 163 - Parts Catalog 149

62 Service Manual4039-1XXRemovalsWhen there is artwork to support a procedure, it follows the text.CoversRight Cover Removal1. Turn the printer off. 2

Page 164 - 150 Service Manual

Repair Information 634039-1XX

Page 165 - Parts Catalog 151

64 Service Manual4039-1XXLeft Cover Removal1. Unplug the power cord. 2. Open the top cover and remove the print cartridge. 3. Remove the front cover.

Page 166 - 152 Service Manual

Repair Information 654039-1XX

Page 167 - Parts Catalog 153

viii Service Manual4039-1XXPreventive Maintenance... 119Safety Inspection Guide ...

Page 168 - 154 Service Manual

66 Service Manual4039-1XXTransfer Roll Removal1. Unplug the power cord. 2. Remove the print cartridge. 3. Remove the bearing cover from the left side

Page 169 - Assembly 12: Fuser

Repair Information 674039-1XXD-roll Assembly Removal1. Unplug the power cord. 2. Remove the paper tray.Note: The following 3 steps are not necessary,

Page 170 - 156 Service Manual

68 Service Manual4039-1XXDrive Motor Removal1. Unplug the power cord. 2. Remove the system board. 3. Remove the system board inner EMC shield. 4. Remo

Page 171 - Parts Catalog 157

Repair Information 694039-1XX

Page 172 - 158 Service Manual

70 Service Manual4039-1XXFan/Redrive Removal1. Open the top cover. 2. Remove the print cartridge. 3. Remove the top cover.4. Remove the lower redrive

Page 173 - Assembly 13: Electronics

Repair Information 714039-1XXDBCA

Page 174 - 160 Service Manual

72 Service Manual4039-1XXFuser RemovalNote: The heater lamp is fragile and may be damaged if you are not careful when you remove or replace the fuser

Page 175 - Parts Catalog 161

Repair Information 734039-1XX

Page 176 - 162 Service Manual

74 Service Manual4039-1XXFuser Lamp RemovalCAUTION: THE TEMPERATURE OF THE HOT ROLLER IS 150°-230° C (302°-446° F). USE EXTREME CAUTION WHEN REMOVING

Page 177 - Assembly 14: Transfer Roll

Repair Information 754039-1XXFuser Solenoid Removal1. Remove the fuser.2. Remove the two mounting screws [A] holding the solenoid housing to the fuser

Page 178 - 164 Service Manual

Notices and Safety Information ix4039-1XXNotices and Safety InformationReferences in this publication to products, programs, or services do not imply

Page 179 - Assembly 15: Duplex Option

76 Service Manual4039-1XXFuser Thermistor Removal1. Disconnect the thermistor cable connector [A] from the exit sensor card. 2. Remove the fuser cover

Page 180 - 166 Service Manual

Repair Information 774039-1XXBA

Page 181 - Auxiliary Feeder

78 Service Manual4039-1XXHVPS Removal1. Unplug the power cord. 2. Remove the left cover 3. Remove the fuser input guide. 4. Remove the transfer roll h

Page 182 - 168 Service Manual

Repair Information 794039-1XX.FEBFDC

Page 183 - Assembly 17: Options

80 Service Manual4039-1XXInput Sensor Removal1. Remove the fuser input guide [A]. 2. Remove the transfer roll housing. 3. Remove the D-roll. 4. Discon

Page 184 - 170 Service Manual

Repair Information 814039-1XXLower Frame Assembly Removal1. Remove the right, front, and left covers 2. Remove the LVPS and the rod for the on/off swi

Page 185

82 Service Manual4039-1XXLVPS Removal1. Disconnect the power cord. 2. Remove all external feed trays. 3. Remove the left and right side covers.4. (10P

Page 186

Repair Information 834039-1XXLVPS Cover Removal1. Form tabs [D] away from the power supply to create clearance for tabs [A] to move downward. 2. Relea

Page 187

84 Service Manual4039-1XXOperator Panel Removal1. Remove the top cover. 2. Disconnect the operator panel cable. 3. Remove the operator panel mounting

Page 188

Repair Information 854039-1XXExit Sensor Removal1. Remove the front cover.2. Disconnect the fuser/sensor cable. 3. Disconnect the thermistor cable. 4.

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