Lexmark E120n User's Guide Page 1

www.lexmark.comUser’s GuideJuly 2005Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,registered in the United St

Overview of the Lexmark E120 operator panel10Using the operator panelsUnderstanding the Lexmark E120 operator panel lightsOperator panel lights mean d

Overview of the Lexmark E120 operator panel11Using the operator panelsLoad media (Ready / Data light blinks once)Print side two of a duplex job (Ready

Overview of the Lexmark E120 operator panel12Using the operator panelsOperator panel codes for the Lexmark E120Following are explanations of the prima

Overview of the Lexmark E120 operator panel13Using the operator panelsBusy Waiting Light sequence:Ready / Data—BlinkingMessage:Printer is busy receivi

Overview of the Lexmark E120 operator panel14Using the operator panelsCancel job / Reset printer Flushing buffer Invalid engine code Light sequence:•

Overview of the Lexmark E120 operator panel15Using the operator panelsNot ready Printing font list or menu settings page Programming engine code or sy

Overview of the Lexmark E120 operator panel16Using the operator panelsRestoring factory defaults Cartridge region mismatch Light sequence:• Ready / Da

Overview of the Lexmark E120 operator panel17Using the operator panelsMissing cartridge / Defective cartridge detected Open doorLight sequence:Error—O

Overview of the Lexmark E120 operator panel18Using the operator panelsComplex page ENA connection lost Light sequence:Error—OnSecondary light sequence

Overview of the Lexmark E120 operator panel19Using the operator panelsInsufficient collation area Load media Light sequence:Error—OnSecondary light se

2Edition: July 2005The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,

Overview of the Lexmark E120 operator panel20Using the operator panelsPrint side two of a duplex job Memory full Light sequence:Error—BlinkingSecondar

Overview of the Lexmark E120 operator panel21Using the operator panelsHost interface disabled Jam in the printer paper pathNote: All jams show the sam

Overview of the Lexmark E120 operator panel22Using the operator panelsJam in Tray 1 / priority feeder Note: All jams show the same primary code. To de

Overview of the Lexmark E120 operator panel23Using the operator panelsShort paper Toner low Light sequence:Error—BlinkingSecondary light sequence:Pres

Overview of the Lexmark E120 operator panel24Using the operator panelsReplace long-life photoconductor kit Service error Light sequence:Error—Blinking

Overview of the Lexmark E120n operator panel25Using the operator panelsOverview of the Lexmark E120n operator panelThe printer operator panel has two

Overview of the Lexmark E120n operator panel26Using the operator panelsUnderstanding the Lexmark E120n operator panel lightsThe operator panel lights

Overview of the Lexmark E120n operator panel27Using the operator panelsMissing cartridge / Defective cartridge detectedOpen doorComplex pageENA connec

Overview of the Lexmark E120n operator panel28Using the operator panelsOperator panel codes for the Lexmark E120nFollowing are explanations of the pri

Overview of the Lexmark E120n operator panel29Using the operator panelsBusy Resolution reduced Light sequence:Ready / Data—BlinkingMessage:Printer is

3ContentsChapter 1: Overview ... 5Chapter 2: U

Overview of the Lexmark E120n operator panel30Using the operator panelsWaiting Cancel job / Reset printer Flushing buffer Light sequence:• Continue—On

Overview of the Lexmark E120n operator panel31Using the operator panelsInvalid engine code Not ready Printing font list or menu settings page Light se

Overview of the Lexmark E120n operator panel32Using the operator panelsProgramming engine code or system code Restoring factory defaults Cartridge reg

Overview of the Lexmark E120n operator panel33Using the operator panelsChange cartridgeOpen doorLight sequence:• Toner Low/Replace PC Kit—On• Error—Bl

Overview of the Lexmark E120n operator panel34Using the operator panelsComplex pageMissing cartridge / Defective cartridge detected Light sequence:• C

Overview of the Lexmark E120n operator panel35Using the operator panelsENA connection lost Light sequence:• Continue—On• Error—OnSecondary light seque

Overview of the Lexmark E120n operator panel36Using the operator panelsInsufficient collation area Load media Light sequence:• Continue—On• Error—OnSe

Overview of the Lexmark E120n operator panel37Using the operator panelsPrint side two of a duplex job Memory full Light sequence:• Continue—Blinking•

Overview of the Lexmark E120n operator panel38Using the operator panelsNetwork interface errors Host interface disabled Light sequence:• Continue—On•

Overview of the Lexmark E120n operator panel39Using the operator panelsJam at the input sensorJam between the input and exit sensorsNote: All jams sho

4ContentsChapter 5: Supplies information ... 65Supply items needed

Overview of the Lexmark E120n operator panel40Using the operator panelsJam at printer exit sensorJam in Tray 1 / priority feederNote: All jams show th

Overview of the Lexmark E120n operator panel41Using the operator panelsResource save off Short paper Light sequence:• Continue—On• Error—OnSecondary l

Overview of the Lexmark E120n operator panel42Using the operator panelsToner low Long-life photoconductor kit life warningLight sequence:• Continue—On

Overview of the Lexmark E120n operator panel43Using the operator panelsReplace long-life photoconductor kitUnsupported toner cartridgeService error Us

Printing the menu settings and network setup page44Using the operator panelsThe Lexmark E120n (network model), has a resident Web page, which can be a

Print media tasks and tips453Print media tasks and tipsSection PageTypes of print media 46Choosing appropriate print media 46Storing print media 48Loa

Types of print media46Print media tasks and tipsTypes of print media Receive optimal use from the printer by properly loading trays. Never mix media t

Choosing appropriate print media47Print media tasks and tipsPreprinted forms and letterhead• Use only forms and letterhead printed using an offset lit

Storing print media48Print media tasks and tipsCard stock• Use card stock with a maximum weight of 43 lb (163 g/m2) bond and a minimum size of 76 x 12

Loading print media into Tray 149Print media tasks and tipsFollow the steps below to load print media into Tray 1:1 Open paper cover by lifting up unt

Overview5 1OverviewThe printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) resolutio

Loading print media into Tray 150Print media tasks and tipsPrepare a stack of print media for loading by flexing or fanning it back and forth. Straigh

Loading print media into the priority feeder51Print media tasks and tips5 Close the paper cover.Loading print media into the priority feederThe priori

Preventing jams52Print media tasks and tipsPreventing jamsAvoid most jams by correctly loading print media.• Do not load wrinkled, creased, or damp pr

Clearing jams53Print media tasks and tipsClearing jamsWhen a jam occurs, the printer stops, and the Error light on the operator panel blinks. To deter

Clearing jams54Print media tasks and tips3 Open the top door, and remove any lodged print media from the paper path.CAUTION: The fuser may be hot. To

Clearing jams55Print media tasks and tips5 Pull the front door up until it clicks into an open position, and remove any lodged print media.6 To remove

Clearing jams56Print media tasks and tips7 Place the toner cartridge on a flat, clean surface. 8 Replace the toner cartridge by placing it into the gu

Clearing jams57Print media tasks and tips9 Close front door by pressing firmly in the center of the front door with your thumb until the door clicks s

Printing tasks584Printing tasksSection PagePrinting from the priority feeder 59Printing on both sides of the paper (manual duplex) 61Printing multiple

Printing from the priority feeder59Printing tasksPrinting from the priority feederThe multiple-sheet priority feeder is located at the front of the pr

Overview6OverviewThe power button and the power cord port are located at the rear of the printer, on the left. The USB port and a cable lock access po

Printing from the priority feeder60Printing tasks10 Hold both sides of the print media close to the priority feeder and push into the printer until th

Printing on both sides of the paper (manual duplex)61Printing tasksPrinting on both sides of the paper (manual duplex)Printing on both sides of the pa

Printing multiple page images on one page (N-up printing)62Printing tasksTo manually duplex a print job from a Windows computer:1 Click File Æ Print.2

Printing on letterhead63Printing tasks4 To print a visible border around each page image, select Print page borders.5 Click OK.6 Click OK on the Print

Canceling a print job64Printing tasksCanceling a print jobA print job can be canceled from the operator panel or from the computer. The Cancel job lig

Supplies information655Supplies informationSection PageSupply items needed 66Ordering supplies 66Storing supplies 67Conserving supplies 67Assessing su

Supply items needed66Supplies informationSupply items neededThere are two supply items to replace: the long-life photoconductor kit and the toner cart

Assessing supply needs67Supplies informationStoring suppliesChoose a cool, clean storage area for supplies. Store supplies right side up in the origin

Changing the toner cartridge68Supplies informationChanging the toner cartridge1 Remove all printed pages from the output bin.2 Open the front cover by

Changing the toner cartridge69Supplies information4 Unpack the new toner cartridge.Note: Packing material from the new cartridge may be used to ship t

Overview7OverviewThe network model (Lexmark E120n) has six lights and two buttons.Note: The Continue button also functions as a light on the E120n mod

Changing the toner cartridge70Supplies information7 Install the new toner cartridge by aligning the sides of the toner cartridge with the guides in th

Changing the long-life photoconductor kit71Supplies informationChanging the long-life photoconductor kitWarning: When replacing the long-life photocon

Changing the long-life photoconductor kit72Supplies information3 Unpack the new long-life photoconductor kit, being careful not to touch the blue drum

Changing the long-life photoconductor kit73Supplies information5 Push the tabs firmly with your thumbs until the long-life photoconductor kit clicks i

Lexmark Return Program74Supplies informationLexmark Return ProgramThe Lexmark Return Program is an environmental program in which Lexmark sells new to

Troubleshooting756TroubleshootingSection PageGeneral problems 76Print quality problems 78

General problems76TroubleshootingGeneral problemsProblem Solution / AnswerLights begin blinking. See Understanding the Lexmark E120 operator panel lig

General problems77TroubleshootingToner low light sequence comes onTo extend toner cartridge life somewhat, remove the cartridge. Gently shake the tone

Print quality problems78TroubleshootingPrint quality problemsTo solve many print quality problems, replace supply or maintenance items that have reach

Print quality problems79TroubleshootingLight print • The Toner Darkness setting is too light.• The paper being used does not meet printer specificatio

Using the operator panels82Using the operator panelsSection PageOverview of the Lexmark E120 operator panel 9Understanding the Lexmark E120 operator p

Print quality problems80TroubleshootingUneven print density The toner cartridge is defective. First, remove and reset the toner cartridge. If problem

Print quality problems81TroubleshootingStreaks at the bottom of the printed page.The long-life photoconductor kit is exhausted.Replace the long-life p

Notices82NoticesLicensing NoticeThe printer resident software contains software developed and copyrighted by Lexmark.In addition, the printer resident

Notices83NoticesEuropean Community (EC) directives conformityA declaration of conformity with the requirements of the directives has been signed by th

Notices84NoticesLaser noticeThe printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser prod

Notices85Noticesthis limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.Lexmark's liability fo

86IndexBbusy 13, 29buttons 6, 7, 25, 32CCable lock 6canceling a print jobfrom a Windows computer 64from printer operator panel 64card stock 48cartridg

87IndexBusy 13, 29Canceling job 14, 30cartridge region mismatch 16, 32Close door 31Error 14, 15, 16, 17, 21, 22, 24, 30, 31, 32, 33, 39, 40, 43Load me

Overview of the Lexmark E120 operator panel9Using the operator panelsOverview of the Lexmark E120 operator panelThe printer operator panel has two but